Tri County Lexus
Little Falls, NJ
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I am the proud owner of a Lexus RX450h 2014. This is my 4th Lexus, and my 3rd purchased from Tri-County Lexus, Little Falls, N.J. Abe Hindi was my salesman for this purchase. When I arrived, his greeting 4th Lexus, and my 3rd purchased from Tri-County Lexus, Little Falls, N.J. Abe Hindi was my salesman for this purchase. When I arrived, his greeting was warm and professional. He answered all of my questions and concerns thoroughly. His assurances and promises were fulfilled to my complete satisfaction. The sports grill that I specifically wanted was ordered and installed on time.....I was extremely pleased through the entire purchase process. I would also like to acknowledge your fine young manager, Rene Cruz...a pleasure to work with. Congratulations to Tri-County for your outstanding Staff. Richard Lynch More
I wanted to give a special shout out to the team at Tri-County Lexus and especially Orlando Perez who is the Pre-Owned Sales Manager. A good deal is one in which both parties close it and are happy. Tri-County Lexus and especially Orlando Perez who is the Pre-Owned Sales Manager. A good deal is one in which both parties close it and are happy. Orlando went the extra mile and more in order to close the deal and especially make me as happy buying the car as he was selling it. High marks for Orlando and his team - my new pre-owned car is mint as I expected it would be. The deal was a real value and I shopped a lot before closing it at Tri-County. The other dealers could not come close in price and service. To all of the naysayers who have written negative things about this dealer, I suggest that they stop whining and learn how to negotiate when buying a used car. More
Having decided to buy a late-model certified pre-owned Lexus RX350, I researched ALL available cars within 90 miles of New York City. Tri-County Lexus immediately came up with several choices at good pric Lexus RX350, I researched ALL available cars within 90 miles of New York City. Tri-County Lexus immediately came up with several choices at good prices. The salesman I worked with, Steve Moore, was exquisitely helpful, gracious and friendly. I drove a hard bargain on my choices and the price I was willing to pay. Steve did everything possible to get me the right car at the right price. His supervisor, Orlando, also worked very hard on my behalf. I ended up with a beautiful like-new 2012 RX350, and am very happy to have bought it from Steve and Tri-County. I give them my very highest recommendation. More
I have purchased a used car and now a lease truck from here. Both times were easy. Be prepared to take more time than usual to close and finish the entire process, but the staff in the new car section is here. Both times were easy. Be prepared to take more time than usual to close and finish the entire process, but the staff in the new car section is great to work with. The service has been great at this dealership compared to the Lexus on rt 10. They go out of their way to accommodate you and will work with you on what service has to be done, versus recommended. More
It was very plasent experience with this place, specially with sale person Mr. Abe HIndi. I left without buying car fisr time, Mr. Hindi never give up, he called me almost every day until I confirmed my appo with sale person Mr. Abe HIndi. I left without buying car fisr time, Mr. Hindi never give up, he called me almost every day until I confirmed my appointment. I did got good deal with other places but because of Mr. Hindi I went to see what he has to offer me. Guess what I end up buying $50,000.00 Lexus ES 300 car that was not I throught or in my badget. I am glas that he never gave up on me. I got really good car and I am happy with my car with a great experience with the dealer. More
Although it was Abe's first car sold since he started his position with Lexus, he did a great job in getting us a price and terms we would be happy with on a new IS350. This is the second car I leased t his position with Lexus, he did a great job in getting us a price and terms we would be happy with on a new IS350. This is the second car I leased thru Tri County. I found that thier customer service was at or above other luxury car dealers standards. Highly recommend them! More
This is my 4th Lexus purchased at Tri County Lexus, and the customer service keeps getting better in each visit, it makes me return time and again. This is the best dealership around you get treated with the customer service keeps getting better in each visit, it makes me return time and again. This is the best dealership around you get treated with respect as soon as you walk in. There are no tricks or gimmicks when negotiating car prices. Orlando Perez is running a very customer oriented used car department. The salesman Justin was top notch even answering questions on his day off. I will keep coming back to Tri County Lexus and will continue sending all my friends and family to get their cars here. Tri County Lexus keep up the good work! More
Sales staff and everyone was very friendly, the facilities were quite nice. Antwoine, our sales person was very professional, knowledgeable and was easy to work with. We initially ran into some facilities were quite nice. Antwoine, our sales person was very professional, knowledgeable and was easy to work with. We initially ran into some issues regarding the car were looking at and left with no real intention of going back. However, the sales manager (Orlando) was very proactive and wanted to ensure that we were happy customers and that our experiences were up to their standards. This was very refreshing as the dealer seemed genuinely concerned about the problems we experienced and wanted to address them. After that nearly 20 minute conversation with Orlando, our concerns were addressed and we'll will be returning to hopefully purchase a new car. More
This dealer is horrendous. This is the second time I have tried to buy a Lexus here as they are less than a mile from my home. The first time their price was not competitive and the sales staff was rud have tried to buy a Lexus here as they are less than a mile from my home. The first time their price was not competitive and the sales staff was rude and unprofessional. This time I visited the dealership at 11am on a Friday morning and was told by the receptionist that "the boss was at the dealership and all the salesmen were in a meeting until noon". What kind of moron pulls all of the salesmen off the floor on a Friday for the entire morning. Needless to say I left and bought the car at Lexus of Route 10 where I was treated royally and professionally. I will never visit this dealer again. More
Great Experience with this dealership. Jean was really helpfu very professional listen to what I need what I was looking for now I'm happy with my new Rx 350 helpfu very professional listen to what I need what I was looking for now I'm happy with my new Rx 350 More