Tri County Lexus

Having decided to buy a late-model certified pre-owned Lexus RX350, I researched ALL available cars within 90 miles of New York City. Tri-County Lexus immediately came up with several choices at good pric Lexus RX350, I researched ALL available cars within 90 miles of New York City. Tri-County Lexus immediately came up with several choices at good prices. The salesman I worked with, Steve Moore, was exquisitely helpful, gracious and friendly. I drove a hard bargain on my choices and the price I was willing to pay. Steve did everything possible to get me the right car at the right price. His supervisor, Orlando, also worked very hard on my behalf. I ended up with a beautiful like-new 2012 RX350, and am very happy to have bought it from Steve and Tri-County. I give them my very highest recommendation. More

I have purchased a used car and now a lease truck from here. Both times were easy. Be prepared to take more time than usual to close and finish the entire process, but the staff in the new car section is here. Both times were easy. Be prepared to take more time than usual to close and finish the entire process, but the staff in the new car section is great to work with. The service has been great at this dealership compared to the Lexus on rt 10. They go out of their way to accommodate you and will work with you on what service has to be done, versus recommended. More

It was very plasent experience with this place, specially with sale person Mr. Abe HIndi. I left without buying car fisr time, Mr. Hindi never give up, he called me almost every day until I confirmed my appo with sale person Mr. Abe HIndi. I left without buying car fisr time, Mr. Hindi never give up, he called me almost every day until I confirmed my appointment. I did got good deal with other places but because of Mr. Hindi I went to see what he has to offer me. Guess what I end up buying $50,000.00 Lexus ES 300 car that was not I throught or in my badget. I am glas that he never gave up on me. I got really good car and I am happy with my car with a great experience with the dealer. More

Although it was Abe's first car sold since he started his position with Lexus, he did a great job in getting us a price and terms we would be happy with on a new IS350. This is the second car I leased t his position with Lexus, he did a great job in getting us a price and terms we would be happy with on a new IS350. This is the second car I leased thru Tri County. I found that thier customer service was at or above other luxury car dealers standards. Highly recommend them! More

This is my 4th Lexus purchased at Tri County Lexus, and the customer service keeps getting better in each visit, it makes me return time and again. This is the best dealership around you get treated with the customer service keeps getting better in each visit, it makes me return time and again. This is the best dealership around you get treated with respect as soon as you walk in. There are no tricks or gimmicks when negotiating car prices. Orlando Perez is running a very customer oriented used car department. The salesman Justin was top notch even answering questions on his day off. I will keep coming back to Tri County Lexus and will continue sending all my friends and family to get their cars here. Tri County Lexus keep up the good work! More

Sales staff and everyone was very friendly, the facilities were quite nice. Antwoine, our sales person was very professional, knowledgeable and was easy to work with. We initially ran into some facilities were quite nice. Antwoine, our sales person was very professional, knowledgeable and was easy to work with. We initially ran into some issues regarding the car were looking at and left with no real intention of going back. However, the sales manager (Orlando) was very proactive and wanted to ensure that we were happy customers and that our experiences were up to their standards. This was very refreshing as the dealer seemed genuinely concerned about the problems we experienced and wanted to address them. After that nearly 20 minute conversation with Orlando, our concerns were addressed and we'll will be returning to hopefully purchase a new car. More

Great Experience with this dealership. Jean was really helpfu very professional listen to what I need what I was looking for now I'm happy with my new Rx 350 helpfu very professional listen to what I need what I was looking for now I'm happy with my new Rx 350 More

THIS DEALER OPERATES WITH ALL THE BAD CONNOTATIONS OF A USED CAR DEALER!!!!! My mother has purchased 4 cars from this dealership and was looking to add another. She wanted to trade her current Lexus. USED CAR DEALER!!!!! My mother has purchased 4 cars from this dealership and was looking to add another. She wanted to trade her current Lexus. The dealer gave her a price net of trade they pledged would be $30k or less. I called the dealer to verify the price and they indicated they hope to do better than the $30k. I told the salesman, VERY clearly, that if I am going to drive 45 minutes to their dealership, they MUST be good on their word. They assured me they were. The next day the dealer failed to call me in the morning to arrange the day. We had hoped to complete the agreement, especially since it was my mothers birthday. When we finally spoke, we arranged to all meet. Again, I reiterated this needs to be real for me to make the drive & lose 2-3 hours of my Saturday on this transaction. I was ASSURED we were set. I arrived after my mother who told me the dealer was pitching her on a cheaper model that is unacceptable to her. They took quite awhile (20 minutes) in the managers office to finalize a price as we waited in the showroom. They sat down and proudly presented $39k+ or fully over $9k more than we had discussed. The breakdown on the cost of the car was higher than a basic deal offered by Lexus at any dealership and the trade price was the lowest of of several price offers we have received. For the life of me, I do not understand the point of dragging me to the dealer to draw such ire. Ofcourse, they then start down the road of "what will it take to do a deal?" To which my only choice, is "when h_ll freezes over, I think we will be going to Mercedes." So much for the classy Lexus experience! More