Tri County Lexus

A great place for service Very friendly place to go to. Prompt check in and they provide free Wi-Fi, PC's to use for internet, coffee, water, snacks. My service was routine Very friendly place to go to. Prompt check in and they provide free Wi-Fi, PC's to use for internet, coffee, water, snacks. My service was routine so it was free so I cant comment on price but it was done in great time with no problems. More

Extremely satisfied I had such a great experience at this dealership. I worked with Alex and he was attentive and helpful. He gave a great deal. The finance manager Lemue I had such a great experience at this dealership. I worked with Alex and he was attentive and helpful. He gave a great deal. The finance manager Lemuel was very nice and helpful too. I highly recommend this Lexus dealership!! More

I showed up a day early for a 240,000 mile service on my Lexus RS 350. I worked with Andrew in the service dept. He explained the service package and got me a loaner. He called later in the day to tell me s Lexus RS 350. I worked with Andrew in the service dept. He explained the service package and got me a loaner. He called later in the day to tell me some additional work needed to be done and asked for my authorization. He called the following day to let me know my car was ready. I have been bringing my Lexus to Tri County for 7 years and found there organization to be helpful, accommodating and professional. More

Hi I find this site confusing. But I wanted to take a Hi I find this site confusing. But I wanted to take a minute to express how happy I am with the service of Tom Gilsonen. I damaged the undercarria Hi I find this site confusing. But I wanted to take a minute to express how happy I am with the service of Tom Gilsonen. I damaged the undercarriage in an ice strorm. He got me back on track at a reasonable cost. I will be back! Tom Mullarney More

Great Experience What a great dealership! I am just Great Experience What a great dealership! I am just making my move up to a luxury brand, and TriCounty Lexus stood out from the pack of dealershi Great Experience What a great dealership! I am just making my move up to a luxury brand, and TriCounty Lexus stood out from the pack of dealerships trying to earn my business. My journey began with an internet inquiry which was handled with professionalism and honesty (Yes, I said "honesty" when speaking about a car dealer!). When I came into the showroom the sales staff picked up right where the internet department left off. I was shown respect and given the time to explore my options as to buy/lease, length of term, down payment, trim level -- all enabling me to make this exciting acquisition work within my budget constraints. I was never pushed to spend more than what made me comfortable, and I appreciate that. Thank you to John for coming out to welcome me as a new customer. I was also introduced to the service department and will definitely return there for my servicing. The staff was friendly, welcoming and accommodating. Oh, and I love my new Lexus! More

I'm pleased with my sales experience at Tri-County I'm pleased with my sales experience at Tri-County Lexus. I was greeted by the receptionist upon my arrival. The waiting area had comfy couches, t I'm pleased with my sales experience at Tri-County Lexus. I was greeted by the receptionist upon my arrival. The waiting area had comfy couches, tv and freshly made POPCORN, as well as snacks, and refreshments, which I enjoyed! The sales person took his time in learning my budget and interests. Answered all my questions and made me feel comfortable with my purchase. Thanks guys! Will be coming back for my first service in 10,000 miles! More

Happy with my purchase, Sean Donnelly helped me and had the patience to explain everything to me. I was new to buying a car. I did my research and tried more than 10 Lexus dealers. No one had a better sale the patience to explain everything to me. I was new to buying a car. I did my research and tried more than 10 Lexus dealers. No one had a better sales person who can tell me more about the car. I had a few last minute requests such as sharing the car service history, help selecting the right insurance, maintenance tips, etc. While my previous visit to other dealers they were not willing to share everything I asked for. Tri county lexus had nothing to keep from me, they even shared the amount for which they bought the car. They informed me about their profit margin in the process of sales. I was explained everything I wanted to know before I wanted to buy the car which I selected. There were dealers who said the price on the internet is not the actual amount since there is certification cost, etc. etc. I never heard about any hidden cost with this dealer. Totally to buy my dream car was a pleasant experience. I drove more tens of mils to this place and never regret the visit. The most important thing is the honesty and straight forward approach the sales team follows. More

We recently drove over 60 miles to little falls Lexus and bought a 2013 RX 350. We were pleased with this purchase and happy to share our experience. We highly recommend you to go there to talk to Alex, the bought a 2013 RX 350. We were pleased with this purchase and happy to share our experience. We highly recommend you to go there to talk to Alex, the salesmen, for your next car purchase, because he is nice, friendly, patient, and professional. 1. How we find tri-country Lexus? My wife and I searched the internet and made trip to a New York car dealer and several local dealers. In the end, we realized tri-County Lexus listed the car we wanted and the price that was the lowest. So we decided to go there to take a look. 2. Final price. After we went there and tested the car we wanted, we quickly made decision to buy. The final price was reasonable and as we expected: the listing price + $1000 fee for the car preparation fee + standard document fee and title and sale tax, .Before we went, we heard it would charge $1000 additional fee from the website review. The fact is the price with additional $1000 was still competitive. That is the reason we are pleased with that price. 3. Alex, the salesman That day when we walked into the dealer's office, we met Alex, a young man full of smile. He was patient when responding to our questions and explained each of fees professionally. After we decided to buy, we found out the front bumper was scratched a little bit. He then talked to his boss and made arrangement for fix. Since it snowed heavily that afternoon and we were eager to go home, we even forgot to check accessories and ask for the user manual. When we came back a few days later for the body fix, he found our user manual and gave us an extra car remote control, which make us very pleased. 4. Assurance After we took the car back to home, my wife heard a little bit noise from dashboard. So we asked Alex for question and diagnosis. He made arrangement with service department and fixed the body scratch and checked the noise when we came back.. Additionally, he assured us Lexus coverage for the car components and noise related issues within the warranty period and told us to call him if anything happens in the future. He lets us feel total confidence with the purchase. Thus, we feel he is the one of best car salesmen we have ever met in the past 20 years. We highly recommend to others for his service and business. Go Alex! You will be pleased A very pleased RX 350 buyer More

I originally went to a Lexus dealer closer to my house, but they couldn't get me the exact car I wanted. After waiting for 3 months, I called into Tri County Lexus and they said they could get me the car w but they couldn't get me the exact car I wanted. After waiting for 3 months, I called into Tri County Lexus and they said they could get me the car within a week. I wanted the IS 250 without the navigation to keep the cost down. My salesman Eric called me and told me he got one in with navigation in the white. I took a ride down anyway to see the car. After driving the car I waited for the salesman in the lobby. We sat down and discussed the numbers and it was just too high for me. As I was leaving the manager John thanked me for coming in and asked if there was anything he could to assist in purchasing the one they had in stock. I asked for them to do the same price as the base car. (Lol) He smiled at me and asked that I'd give him a chance to present a deal that would blow me away. He came back with a price I couldn't refuse so I bought it. He extended my lease for a few months which I was ok with and I paid 20 bucks more. Those guys really did right by me and I felt comfortable with them. Especially because the other dealer was charging me a lot more. Great place to buy a car More

I just bought my first Lexus from Jim Nicoletti. It was such an easy and enjoyable experience. Yes, I just said "enjoyable". Jim was very knowledgeable about the 2014 RX 350 and helped me choose the exact such an easy and enjoyable experience. Yes, I just said "enjoyable". Jim was very knowledgeable about the 2014 RX 350 and helped me choose the exact vehicle I wanted. He took his time with me and answered all of my questions, which I didn't have many of after he thoroughly went over the vehicle with me. Ted Renka then helped me with the best financing options for me. The entire process was easy and relaxed. I picked up my new Lexus a few days ago and I love the vehicle. I am now a "Lexus Guy" for life! Thank you Jim and Ted! More