Tri County Lexus

I originally went to a Lexus dealer closer to my house, but they couldn't get me the exact car I wanted. After waiting for 3 months, I called into Tri County Lexus and they said they could get me the car w but they couldn't get me the exact car I wanted. After waiting for 3 months, I called into Tri County Lexus and they said they could get me the car within a week. I wanted the IS 250 without the navigation to keep the cost down. My salesman Eric called me and told me he got one in with navigation in the white. I took a ride down anyway to see the car. After driving the car I waited for the salesman in the lobby. We sat down and discussed the numbers and it was just too high for me. As I was leaving the manager John thanked me for coming in and asked if there was anything he could to assist in purchasing the one they had in stock. I asked for them to do the same price as the base car. (Lol) He smiled at me and asked that I'd give him a chance to present a deal that would blow me away. He came back with a price I couldn't refuse so I bought it. He extended my lease for a few months which I was ok with and I paid 20 bucks more. Those guys really did right by me and I felt comfortable with them. Especially because the other dealer was charging me a lot more. Great place to buy a car More

I just bought my first Lexus from Jim Nicoletti. It was such an easy and enjoyable experience. Yes, I just said "enjoyable". Jim was very knowledgeable about the 2014 RX 350 and helped me choose the exact such an easy and enjoyable experience. Yes, I just said "enjoyable". Jim was very knowledgeable about the 2014 RX 350 and helped me choose the exact vehicle I wanted. He took his time with me and answered all of my questions, which I didn't have many of after he thoroughly went over the vehicle with me. Ted Renka then helped me with the best financing options for me. The entire process was easy and relaxed. I picked up my new Lexus a few days ago and I love the vehicle. I am now a "Lexus Guy" for life! Thank you Jim and Ted! More

I just leased a car with Tri County Lexus IS 250 They gave me very good price. the service was very good too. My sales man was AB. I had a rental car when I got there and I had to return the rental car gave me very good price. the service was very good too. My sales man was AB. I had a rental car when I got there and I had to return the rental car back on the same day, so the sales man AB went with me to drop the car and he gave me a ride back to get my new IS 250, I really appreciate that. I washed my car for free there one time after the snow , but the washing was not that good. They left a lot of spots inside the car that had to be cleaned. I recommend this Lexus dealer. More

My husband and I are very please with the service that Tom gave us , it makes a world of difference when the person you are working with ( in terms of taking care of our car ) goes the extra mile to helps Tom gave us , it makes a world of difference when the person you are working with ( in terms of taking care of our car ) goes the extra mile to helps us. Our car need it some work and it was done on time , however after picking up the car we where not happy with a noise that the car was making ( after the service , ) we call Tom and explained the problem he said not to worry, he will take care of it without any hesitation, the noise was fixed, they keep us updated in the progress of the problem More

We had a few issues with our truck and Andrew the service manager was very helpful and understanding in getting all of our issues resolved an on a timely manner. He ensured that we were informed about every manager was very helpful and understanding in getting all of our issues resolved an on a timely manner. He ensured that we were informed about every steps/procedure that they were taking to get our truck up running. He also send a driver to drop off and pick up our truck at our home during the snow storm. He is a good asset to Tri-County. His customer service has surpass above and beyond in making customer feels satisfied. I would recommend anyone to have their auto mobile service there. More

after dealing with abe I was completely blown away with his sincerity and professionalism. He never made me feel like he was gouging me or feeding me the standard xxxxxxxx you get at most dealerships. I wa his sincerity and professionalism. He never made me feel like he was gouging me or feeding me the standard xxxxxxxx you get at most dealerships. I was in the market for a rx -450 and after speaking with abe ,he pointed me in the right direction .and At the end of the day, I walked out with a great deal & a great car buying experience. More

I would have given all #5 (great) if it had not been for my experience when picking up the car . My salesman Jean Paul Baptiste was excellent and very patient..Cesear who explained the mechanics of the car my experience when picking up the car . My salesman Jean Paul Baptiste was excellent and very patient..Cesear who explained the mechanics of the car on pick-up was superior as well. But, as usual when dealing with the Ciasulli team mentality, the monthly payment was increased the day of pickup. This happened 3 times before..over the course of 18 years...2 other leased Lexus and 1 Camry. One time it was the GAP insurance was not included...this time the taxes weren't included for a $25 jump in monthly payments. All 4 times I was ready to walk out without taking the car and the finance guy always relented and stood by salesman's price. This is their shtick and I fully expected it this time and sure enough it happened. Too bad because everything else was great, price, Jean Paul and Ceasar. I actually went to Prestige Lexus several years ago to do my lease to see if this happened there too, it did not. My last lease was a BMW and it did not happen there either. You need to be firm or you will pay more than you need to. This really should be addressed as several people mentioned the same story to me and they now use Prestige instead. Tri-County is so close to my home that I don't care about this bait and switch because I wont give in and it all works out in the end. More

I have been going to Tri County Lexus for service for the past 12 years, and always a pleasurable experience. Everyone is so friendly from the minute I get out of my car. I actually look forward to seeing past 12 years, and always a pleasurable experience. Everyone is so friendly from the minute I get out of my car. I actually look forward to seeing and chatting with Pascale, who is at the customer service desk, and there is no better person than Pascale to be greeting people and accommodating their needs than her. She is always smiling and does everything she can to speed up the process. I also have been dealing with Rocco Mauriello for many years and he is so pleasant and super friendly. And then there is Jose, who also adds to the whole wonderful experience. I was so appreciative when he set up my blue tooth for me. More

It was a pleasure to deal with Ali. He expedited paper work with an ease and without issues. I will definitely recommend him to any one. Thank you Ali for all your help. work with an ease and without issues. I will definitely recommend him to any one. Thank you Ali for all your help. More

Ali was a great help. He made it an easier choice for me to make!! He was very thoughtful and helpful he didn't peer pressure me in buying the car he fits in he found the right car for me and I'm not in reg to make!! He was very thoughtful and helpful he didn't peer pressure me in buying the car he fits in he found the right car for me and I'm not in regret!! More