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Tri County Lexus

Little Falls, NJ

4.6
1,296 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,296 reviews

June 03, 2014

Miscommunication There was a miscommunication between the dealership and myself. Renee Cruz made the agreement of getting me the car as soon as it arrives and I am goi More

by act89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Renka
Jun 09, 2014 -

Tri County Lexus responded

Thank you so much for letting us know about your recent experience at Tri-County Lexus. We apologize for the miscommunication and hope that everyone works out. Thank you, John Chatzopoulos Director of Operations jchatzopoulos@tricountylexus.com (973) 890-5900 ext 7200

May 15, 2014

Excellent Customer serivce grear price, I visited 7 different Lexus dealerships in NY and NJ most of them offered me higher interest rate and expensive vehicle, at the end i went to Try Coun More

by AmjadYounis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geen
May 21, 2014 -

Tri County Lexus responded

Many thanks for your positive feedback regarding your recent experience at Tri-County Lexus. It is customers like you who make our job a pleasure! We hope you enjoy your Lexus truck. Thank you, John Chatzopoulos Director of Operations jchatzopoulos@tricountylexus.com (973) 890-5900 ext 7200

May 14, 2014

Lexus dealer People were very friendly and reasonable while negotiating. David took a good care of my and the whole dept. was really easy to work with and funny. More

by TomB06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
May 21, 2014 -

Tri County Lexus responded

We're so happy you had a great experience at Tri-County Lexus. We look forward to serving you in the future. John Chatzopoulos Director of Operations jchatzopoulos@tricountylexus.com (973) 890-5900 ext 7200

May 14, 2014

Car buying experience Mario was an amazing salesman. He was friendly and very accommodating to both myself and my mother. My mom will even be looking to get in a Lexus afte More

by Itscolieee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario & Lem
May 28, 2014 -

Tri County Lexus responded

We appreciate the time you have taken to provide feedback to us at Tri-County Lexus. We are glad you had a wonderful experience and look forward to serving you again! John Chatzopoulos Director of Operations jchatzopoulos@tricountylexus.com (973) 890-5900 ext 7200

April 14, 2014

Disappointed for the last time Tricounty advertises and they confirmed when I made telephone appointments that they could refill a recently repaired tire with nitrogen. Only after More

by redhot19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
alexandria
Apr 30, 2014 -

Tri County Lexus responded

We appreciate you taking the time to provide us with your review; however, I hate to hear this type of feedback. I can assure you that we truly value our customers, and we strive to provide the best possible customer service. I apologize if you did not feel this was the case during your visit. I would appreciate the chance to speak with you further about this. Please contact me at your earliest convenience at (973)890-5900 EXT 7200 or email me at jchatzopoulos@tricountylexus.com, so that I can apologize and hopefully restore your faith in our dealership. Sincerely, John Chatzopoulos Director of Operations

April 10, 2014

Excellent overall experience I had the pleasure of working with Mario Passafume in connection with my lease of a new GS 350 F Sport. Mario is very knowledgeable and patient, and i More

by KLM0517
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Passafume
Apr 30, 2014 -

Tri County Lexus responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. We look forward to serving you, your family, and your friends in the future! John Chatzopoulos Director of Operations

April 10, 2014

Good dealer Leased a Lexus. In and out within 2 hours or so. Drove the car home that night. Abe our sales person was a nice guy. More

by Greg JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Apr 30, 2014 -

Tri County Lexus responded

Thank you for taking the time to write about your positive experience at Tri-County Lexus. Your feedback is certainly appreciated and enables us to provide the best customer experience possible. Best, John Chatzopoulos jchatzopoulos@tricountylexus.com Director of Operations

April 10, 2014

William McKenna Jamaal sold me the car and my experience with him was exceptional. I looked at several dealership for cares and Jamaal was by for the most cordial and More

by Sligo1909
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamaal Ford and easer Ruiz
Apr 30, 2014 -

Tri County Lexus responded

It is so nice of you to provide positive feedback to us at Tri-County Lexus. It makes US happy to make you happy. Thank you for letting us know we have achieved that goal! Best, John Chatzopoulos Director of Operations

April 07, 2014

Jim Nicoletti a pleasure to deal with. This is the second Lexus hybrid I have leased both from Tri County Lexus. Dealing with Jim Nicolettie is a pleasure. He took care of everything quick More

by acifaldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nicoletti
May 09, 2014 -

Tri County Lexus responded

Thanks so much for such a positive review! We cherish our customers and strive to provide them with the best service possible. We look forward to serving you in the future! Sincerely, John Chatzopoulos Director of Operations

April 05, 2014

Salesman Omar was very professional and extremely knowledgeable. Specialists Ceasar was very helpful and provided me with all I needed to know about my vehicle. More

by wsolis71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar and Ceasar
Apr 30, 2014 -

Tri County Lexus responded

We are always happy to hear about our customer experiences. Thank you so much for sharing your positive feedback with us. Sincerely, John Chatzopoulos Director of Operations

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