Tri County Lexus

Mike DeCandia...Lexus!!! I met Mike on accident at the grocery store, I overheard him speaking about the great lease deals, that they were offering to a employee and as he han I met Mike on accident at the grocery store, I overheard him speaking about the great lease deals, that they were offering to a employee and as he handed a business card over i asked for one as well...I was in the market, and almost pulled the trigger on a Infiniti, bc i did not think i can afford a Lexus. after speaking with Mike, i set up a time and day to come see him. when i arrived he had the car i was looking for all ready for me to look at...so i looked at it and in no time, i drove away with it.... overall, process was smoothe, great product and i love my new CT200H, almost 45mpg!!!! More

Superior Experience This is my second lease at Tri County. The only reason I went back and did not look at other delers was becuase of Mario in Sales and Scott in Service This is my second lease at Tri County. The only reason I went back and did not look at other delers was becuase of Mario in Sales and Scott in Service. They have procided superior service and advice. I would highly recommend this dealership and dont forget ask for Mario in Sales. More

Ask for Edward Dandry My wife and I were shopping around for a Lexus SUV and came to TriCounty Lexus Dealership. We had searched their website for a Certified Pre-Owned ve My wife and I were shopping around for a Lexus SUV and came to TriCounty Lexus Dealership. We had searched their website for a Certified Pre-Owned vehicle and saw an RX350 at a great price. We had the privilege of having Edward from the New Car showroom work with us. His professionalism made us feel comfortable in choosing the right vehicle we wanted. Thank you Edward and the TriCounty Lexus team for helping us drive off the lot (the same day) with our Lexus RX350! More

Certified pre owned Had the pleasure of working with Ed. Very professional and easy to work with. Will recommend him to our friends and family and we already have. Had the pleasure of working with Ed. Very professional and easy to work with. Will recommend him to our friends and family and we already have. More

Best Experience Ever! We went to Tri County Lexus to purchase a used vehicle we found on the internet. Via the internet we were told that we were guaranteed the price. Up We went to Tri County Lexus to purchase a used vehicle we found on the internet. Via the internet we were told that we were guaranteed the price. Upon arriving at the dealership we found that our original appointment person was not in for the day. At the end of it all, were glad that they were not. We were assisted by Sean Donnelly. Sean is the epitome of professionalism. He inspected the vehicle with us and took us for a test drive. During the test drive he pointed out several features that we were unaware of while giving us a clear picture of the history of the vehicle. He was very thorough with his information, answering all of our questions and concerns regarding the vehicle. He was not pushy at all and honored the internet price without question. We were on a tight time constraint and he was very accommodating and respectful of our time. Sean went over the financing process before handing us over to Mike to complete the transaction. Mike was very honest and informative. He showed great concern for our financial questions and needs as a consumer. Overall, this was the best car purchasing experience we have ever had. Sean is the best. More

Sean Donnelly is the man to see. Thanks to Sean Donnelly for making the purchase of Lexus rx350 so pleasant. He went above and beyond to assure my wife and I were happy with our Lexus Thanks to Sean Donnelly for making the purchase of Lexus rx350 so pleasant. He went above and beyond to assure my wife and I were happy with our Lexus... Such a great guy and would recommend dealing with him to anyone... My wife loves her car and that's priceless! Thanks again Sean ...we now consider you a friend... Joe and Michele More

Great experience! Sean Donnelly sold us our Lexus IS and went above and beyond to make sure we were satisfied throughout the whole process. He's very professional and w Sean Donnelly sold us our Lexus IS and went above and beyond to make sure we were satisfied throughout the whole process. He's very professional and would highly recommend him to anyone. He's the best! The level of customer service is outstanding and it was truly a great experience all around. More

Love our new car Abe was our sales rep and he truly made our experience at this dealership pleasant! We came in for the CT200h and he was able to give us a competitive Abe was our sales rep and he truly made our experience at this dealership pleasant! We came in for the CT200h and he was able to give us a competitive price for everything we wanted! He always responded to our emails and questions in a timely manner. Would recommend leasing from this dealership very strongly! They have great customer service... Everyone there! More

Bad salesman, cheating, not friendly, waste of time. I had some good experience with salesman in this place years ago. but lately, my god, used a salesman, Ali Haltam, who is lazy, un informative, rude, I had some good experience with salesman in this place years ago. but lately, my god, used a salesman, Ali Haltam, who is lazy, un informative, rude, disrespectful, cheating. I do not think his character can keep this job. Sales should be warm, friendly, respectful, informative, knowledgable about the cars, and explains things reasonably. I did not find any above character on Ali. I understand dealer use lower asking price to attract customer, adding fees is ok, the price is not right, then we do not buy. but i was there at the second time after few phone conversations with the giving price from first visit. Please give me a clear final price, i will not buy if it is too high, it will be fine, but do not waste my time. But he is not a skillful sales.He made me waited 40 minutes for an appointment, and use time inefficiently, then complains of 1.5 hours appointment time is not long enough to make a deal at the second visit with my credit card in his hand. I am mad since I wasted my time on this guy. My valuable time! After i complained to the manager and he gave me the final price before i left. He promised in front of me that the giving price would not be added with ridiculous fees as webs info, then he added more than $6000 ridiculous fees which not including sale tax and document fees. His skills of cheating is childish, I feel being played and humiliated. I have shopping around for the car, nobody acts like Ali, I will buy my new car at another dealer, and I am happy to pay the final price, since the salesman is friendly, respectful, and honest with the final price, I only use 30 minutes to sigh up everything with this salesman. More

buying a new car this is the 2nd time ive been there to buy a car, i wont go back anymore. they wont work with you, wont give you the options, colors you want, just this is the 2nd time ive been there to buy a car, i wont go back anymore. they wont work with you, wont give you the options, colors you want, just a hard time, i wont even go into it, he was back and forth, acting like he would then go into the managers and then its no, then made excuses oh we didnt know the car you are trading in didnt have navi when i was very explicit and have a witness who heard me, it was all games back and forth...so they didnt get a sale from me...and i went there 5 years ago and had another bad experience..this is the last time i will try them.. I gave this dealer one last chance. ...but the sales person i had again i spoke to, to hopefully work with him and he was sarcastic on the phone, his words were i ripped up and shredded the paperwork we worked on because there was no deal! I have a witness to all of this. NO wonder this dealer is on the bottom of the dealers, and he was trying to tell me they are No. 1...i don't think so....but i did try ...i went yesterday to a different dealership, and i recommend them, there were easy to work with in Englewood and I recommend Pat Z...she's the best. I got my deal! More