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Tri County Lexus

Little Falls, NJ

4.6
1,304 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,304 reviews

March 18, 2015

Great experience with salesperson Jim Nicoletti! I leased my first 2015 IS 250 from Jim Nicoletti and my experience could not be any better! He was very informative and made my leasing experience won More

by Bev12
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nicoletti
Mar 19, 2015 -

Tri County Lexus responded

Thank you for sharing your feedback with us! We are delighted to know that you had such a great experience with Jim! Congratulations on your first Lexus lease! We are so honored you chose us for such an important event!

March 17, 2015

Ray at Lexus Leased my first Lexus (2015 GS 350 F-Sport) from Tri County and had a great overall experience. Actually left without a car during my first visit, but More

by NJBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Ali
Mar 19, 2015 -

Tri County Lexus responded

CONGRATULATIONS on your first Lexus purchase! We are honored that you chose to purchase with us at Tri-County Lexus!

March 13, 2015

Abe Hindi: top notch I recently was invited by Lexus to test drive a vehicle for a promotion they mailed me. I was greeted at the desk by a very nice girl who assigned me More

by Dkronstat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ane Hindi
Mar 17, 2015 -

Tri County Lexus responded

Kudos to you for sharing your wonderful experience with Abe with us! It's not often that we get reviewers who have not purchased from us, but who were so impacted by our salesperson that they reviewed him anyway! We truly appreciate your feedback, and hope that we can help you further in the future! Thank you for stopping in!

March 12, 2015

One Stop Shop!, I have to thank Mike DeCandia my beautiful new 2015 Lexus is250. He was awesome from his personality to informative and extremely helpful got me the b More

by Jlazaro6139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DeCandia
Mar 13, 2015 -

Tri County Lexus responded

We have to thank YOU for posting such a wonderful review! We are so happy to hear that Mike was able to help you get your dream car and a great deal! Please come back and see us if you need anything else! We are always here to help!

March 12, 2015

LEXUS!! Mike DeCandia provided exceptional service!! Put my husband and I in to a wonderful new model Lexus!! Quality at its best! Above and beyond service. More

by naglaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike DeCandia
Mar 13, 2015 -

Tri County Lexus responded

We can ask for more customers like you! Thank you so much for letting us know about your great experience! It's customers like you that make our job a pleasure!

March 10, 2015

Go with Abe! Abe has proved to be the best possible salesman a customer can ask for. Not only does one feel completely comfortable with his friendly demeanor, but More

by rashedal6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe H.
Mar 12, 2015 -

Tri County Lexus responded

Buying a car is a big step, and our team does their best to make sure that all of our customers are comfortable and confident in their decisions to purchase or lease. Thank you so much for letting us know that that's exactly how you felt! We are lucky to have a great customer like you as part of our Tri-County Lexus family!

March 07, 2015

Efficient and experienced The thought of negotiating with professional negotiators is intimidating I never thought about buying a new car until I needed one walking into Lexus More

by FASTASLIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
Mar 10, 2015 -

Tri County Lexus responded

We truly appreciate your wonderful comments about your experience with Abe! Buying a car should never be an intimidating process, and we are glad that Abe made your experience a positive one! Thank you for choosing Tri-County Lexus! Please come back and see if us you need anything else!

March 07, 2015

Highly Recommend and tremendous service with Abe Me and my wife were a little hesitant to go into the dealer because we didn't want to be taken advantage of or deal with the back and forth that most More

by Eli Cohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe H.
Mar 10, 2015 -

Tri County Lexus responded

We are ecstatic to read your review! We hope all of our customers come away from Tri-County Lexus feeling the way you do! Thank you for taking the time to give us such great feedback about Abe! We are happy to add a wonderful customer like you to our Tri-County Lexus family!

March 04, 2015

Excellent experience Jean! Jean! Jean! He is by far the best salesperson I have ever met... And I have bought numerous cars over the course of my life. Jean was extremely More

by Champs9900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean B.
Mar 05, 2015 -

Tri County Lexus responded

We are so pleased you found Jean to be the best salesperson you have ever met! We truly appreciate your wonderful feedback and will work with our finance team to improve our overall service. Thank you for sharing your experience with us! We hope to serve you again in the future!

March 02, 2015

Never again Found a car on your web site. Stated it was a CPO. Called and spoke to Brian was told car was detailed and ready to look at it. Went last Tuesday t More

by Dirtyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
Mar 03, 2015 -

Tri County Lexus responded

We sincerely apologize for you negative experience with Tri-County Lexus. Our salespeople are generally very good at preparing vehicles for customers to look at, but sometimes situations happen, causing things not to turn out the way we hope. We, at Tri-County Lexus, understand the level of quality and service that our customers are looking for, especially because of our brand. We will work harder to ensure that our cars are meeting the criteria that's expected, and increase our pursuit of perfection. Thank you for providing us with this feedback.

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