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Tri County Lexus

Little Falls, NJ

4.6
1,296 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,296 reviews

March 04, 2015

Excellent experience Jean! Jean! Jean! He is by far the best salesperson I have ever met... And I have bought numerous cars over the course of my life. Jean was extremely More

by Champs9900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean B.
Mar 05, 2015 -

Tri County Lexus responded

We are so pleased you found Jean to be the best salesperson you have ever met! We truly appreciate your wonderful feedback and will work with our finance team to improve our overall service. Thank you for sharing your experience with us! We hope to serve you again in the future!

March 02, 2015

Never again Found a car on your web site. Stated it was a CPO. Called and spoke to Brian was told car was detailed and ready to look at it. Went last Tuesday t More

by Dirtyjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
Mar 03, 2015 -

Tri County Lexus responded

We sincerely apologize for you negative experience with Tri-County Lexus. Our salespeople are generally very good at preparing vehicles for customers to look at, but sometimes situations happen, causing things not to turn out the way we hope. We, at Tri-County Lexus, understand the level of quality and service that our customers are looking for, especially because of our brand. We will work harder to ensure that our cars are meeting the criteria that's expected, and increase our pursuit of perfection. Thank you for providing us with this feedback.

February 24, 2015

Top of line with Edward Dandry! So for the longest time I had been interested in purchasing a new vehicle. No matter where I went I didn't find the car that I was crazy about. When I More

by Stavros Siskos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Dandry
Feb 24, 2015 -

Tri County Lexus responded

We are so happy to hear that you love the newest addition to our Lexus lineup as much as we do! It makes us happy to know that you had an amazing experience and that Edward was so helpful in finding you the car of your dreams! We know you won't be disappointed! Knowing that you are happy with your purchase makes our day! Thank you for sharing your feedback with us!

February 18, 2015

Mike DeCandia...Lexus!!! I met Mike on accident at the grocery store, I overheard him speaking about the great lease deals, that they were offering to a employee and as he han More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeCandia
Feb 20, 2015 -

Tri County Lexus responded

Kelly, sometimes the best things happen in the most unexpected ways! We are so pleased that everything worked out for you and that you were able to drive away in a new CT200h! Great choice! Thank you so much for giving us such wonderful feedback about Mike! We are glad you enjoyed your experience and hope we can help you again in the future! Remember, your purchase is only the beginning; we are here for you whenever you need us!

February 15, 2015

Superior Experience This is my second lease at Tri County. The only reason I went back and did not look at other delers was becuase of Mario in Sales and Scott in Service More

by Joe Zac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Passafume, Scott Neale
Feb 17, 2015 -

Tri County Lexus responded

We greatly appreciate your wonderful rating and feedback regarding Mario and Scott. We are so pleased to know that two of our best guys have made your experiences so positive. Thank you so much for your continued business. We are very lucky to have such loyal customers like you!

February 09, 2015

Ask for Edward Dandry My wife and I were shopping around for a Lexus SUV and came to TriCounty Lexus Dealership. We had searched their website for a Certified Pre-Owned ve More

by jsnthms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Dandry
Feb 10, 2015 -

Tri County Lexus responded

We are so happy to hear that Edward was able to help you find a great car for a great price. We appreciate your feedback but not as much as we appreciate having customers like you! Thank you for choosing Tri-County Lexus.

February 09, 2015

Certified pre owned Had the pleasure of working with Ed. Very professional and easy to work with. Will recommend him to our friends and family and we already have. More

by Sheelu02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward dandry
Feb 13, 2015 -

Tri County Lexus responded

We greatly appreciate your wonderful review and recommendation! Our team at Tri-County is committed to making sure that all of our customers are satisfied from start to finish. Your purchase is just the beginning of a beautiful friendship. Please feel free to reach out to us if there's anything else we can help you with. Thank you for choosing Tri-County Lexus!

January 29, 2015

Best Experience Ever! We went to Tri County Lexus to purchase a used vehicle we found on the internet. Via the internet we were told that we were guaranteed the price. Up More

by KFog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly; Mike (financing)
Jan 30, 2015 -

Tri County Lexus responded

We greatly appreciate the time you have taken to share, in such detail, your experience with Sean and Mike! We do our best to give our customers the whole picture about a vehicle, so they can make the best decision. Sounds like Sean did a great job with that! Our #1 priority is to make sure the YOU leave our lot happy and comfortable with your choice. It means the world to us that Sean and Mike were able to give you such a great experience! YOU are the best! We're very lucky to have a wonderful customer like you!

January 27, 2015

Sean Donnelly is the man to see. Thanks to Sean Donnelly for making the purchase of Lexus rx350 so pleasant. He went above and beyond to assure my wife and I were happy with our Lexus More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
Jan 28, 2015 -

Tri County Lexus responded

Joe and Michele, We can't thank you enough for the kind words! We're so happy to hear that you and your wife enjoyed your car buying experience with us. We're even more excited to hear that your wife is loving the RX350!!! Thank you again for your feedback. We look forward to serving you in the future. Best, Tri County Lexus

January 26, 2015

Great experience! Sean Donnelly sold us our Lexus IS and went above and beyond to make sure we were satisfied throughout the whole process. He's very professional and w More

by Agnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
Jan 27, 2015 -

Tri County Lexus responded

We are so happy to hear the Sean was so helpful with your IS purchase! Thank you for sharing your wonderful experience!

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