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Tri County Lexus

Little Falls, NJ

4.6
1,304 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,304 reviews

January 02, 2016

Awesome saleman !! Have to start by saying we are not too fond of salespeople ...........sorry but I had to say it in order to post my review. At this dealership we foun More

by Connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Loidi
Jan 04, 2016 -

Tri County Lexus responded

Thank you for sharing your experience with Jose with us! We're delighted to know that he went the extra mile!

December 26, 2015

Sold us a bad car This was our first purchase from Lexus, and it has been a horrible one. This dealership pushed us into buying a used car. We were there for hours with More

by lexussucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ali Abuhaltam & used car sales manager
Dec 31, 2015 -

Tri County Lexus responded

Thank you for taking the time to provide us with your feedback. We're sorry to hear that you feel so negatively about Tri-County Lexus. We are committed to providing all of our customers with great service. We appreciate the time you took to give us your comments.

September 12, 2015

DO NOT GO - Not Transparent, Dishonest, Rude dealership. I am looking to lease a Lexus IS 350 AWD and had some True Car quotes and quotes from other dealers. Frank called me this morning, I very transparentl More

by desai
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Frank, Robert
Sep 21, 2015 -

Tri County Lexus responded

Thank you for taking the time to write this review. We apologize that you feel negative about Tri-County Lexus. Please know that we value and appreciate all feedback, and would like the opportunity to speak with you about your experience. Please feel free to contact us at your earliest availability. Sincerely, Tri-County Lexus

August 23, 2015

Worst experience of my life I went to this dealership on the 4th of july to lease a new lexus es 350. not only were the salesmen mocking me but they also made some silly comments More

by Faith123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Sep 14, 2015 -

Tri County Lexus responded

We sincerely apologize for the negative experience you had with our dealership. We will address this review with our staff to ensure that a situation like this does not occur again. We appreciate your feedback and will work harder to ensure that we provide better service for our customers in the future. Sincerely, Tri-County Lexus

July 31, 2015

We Tried The Rest Then We Found The Best! This was the best experience we ever had buying a car. We went to Tri-County Lexus to buy a new IS250 and trade our Subaru Outback. We had already wen More

by Mike C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy Bawab
Aug 04, 2015 -

Tri County Lexus responded

Reading your review was a joy! We are only the best because we have the best customers! Thank you for letting us know what a great experience you had at our dealership!

July 24, 2015

Excellent Service and Sales Person We drove 80 miles from CT to look at an advertised Certified Used Lexus ES350 at this dealership. We called ahead and were assured that the car was a More

by Al from CT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
Jul 24, 2015 -

Tri County Lexus responded

It makes US happy to know that Sean and our team made YOU happy with your Lexus! We know that you could have chosen to purchase anywhere, but we appreciate that you chose to purchase with Tri-County Lexus! Thank you for choosing to purchase with us!

May 05, 2015

To The Point Sean Donnelly was to the point, explained in detail all pricing and contract so that i was well aware of conditions. If you want quick good service go More

by oakland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly
May 05, 2015 -

Tri County Lexus responded

Thank you for taking the time to review us! We really appreciate your feedback!

April 27, 2015

Stupendous S4 The feel and drive of this car is Stupendous to say the least. I was not disappointed with finding this car and it being true to what was advertised o More

by Stewie1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Apr 28, 2015 -

Tri County Lexus responded

It's great to hear that you are so happy with your car! Thank you for taking the time to share your feedback with us!

April 15, 2015

love the car i bough a pre owned certified Lexus the experiences was extremely great my sales rep was amazing and they gave me the best price and deal that i could More

by robin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
alex aguilar , Ted Renka
Apr 16, 2015 -

Tri County Lexus responded

To us, our customers are our family, so we try to make sure everyone has a great experience when they visit. We are happy to learn that Alex was able to help you find a car that you love! It makes US happy to know we made YOU happy! Thank you for choosing Tri-County Lexus!

March 30, 2015

Amazing Experience I recently when into Lexus, not planning to buy a car but just to look to see what the brand had to offer. I was in a current lease with Infiniti and More

by tkjmv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeCandia
Mar 31, 2015 -

Tri County Lexus responded

We are happy to hear that Michael provided you with such an amazing experience and that you love your new Lexus! You should love your car; you spend a lot of time with it! Thank you for choosing Tri-County Lexus! We love what we do because of customers like you!

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