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Tri County Lexus

Little Falls, NJ

4.6
1,303 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,303 reviews

March 08, 2016

Great Experience! I honestly didn't think I could afford a Lexus and after reading other reviews I was worried about coming here but I had a great experience. Hassan G. More

by Kelly B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan
Mar 08, 2016 -

Tri County Lexus responded

Thank you so much Kelly for your wonderful review! We are so happy we were able to assist you and wish you the best of luck with your new Lexus!

March 07, 2016

Nice place to deal with Made an appointment with Robert. I came in and met him and he introduced me to mike decandia. From there i was ahown a few cars that interested me. I More

by Jeff karan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeCandia
Mar 08, 2016 -

Tri County Lexus responded

Thank you so much for your positive review! We wish you the best of luck with your new Lexus!

March 06, 2016

Best LEXUS dealership in the area! I was trying to decide between getting an Acura or a Lexus IS, so i walked into Tri-County without an appointment, was greeted imediatly by a friendly More

by Andrea P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Laracca
Mar 07, 2016 -

Tri County Lexus responded

Thank you so much for your kind words, Andrea! We wish you the best of luck with your new vehicle!

March 03, 2016

Honest sales professional! My lease on my BMW was up in 4 months I started doing my shopping or so I thought. When I walked in I was greeted with a smile by a sales person named More

by Ryanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Laracca
Mar 04, 2016 -

Tri County Lexus responded

Thank you so much for your wonderful review! Best of luck with your new car!

March 03, 2016

New family crusier I had contacted mike decandia my salesman to set up my first oil change with his service department for the enxt time i am in the area. I took a tour More

by Dooeyschwartz14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeCandia
Mar 04, 2016 -

Tri County Lexus responded

Thank you for your positive review! We look forward to seeing you again

March 03, 2016

Better than expected I am a repeat buyer(leaser) for Lexus, i have always leased my cars from another local dealer which is closer to my home. But i had a feeling i was n More

by MrLieberman53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeCandia
Mar 04, 2016 -

Tri County Lexus responded

Thank you for this wonderful review! Thank you for your business!

February 17, 2016

Horrific display of salesmenship/no accountability from mgmt If I had the option to rate my experience 0 stars I would... This review is mostly directed at Ray Ali, the salesmen I had the unfortunate experien More

by lugga12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Ali
Feb 17, 2016 -

Tri County Lexus responded

Thank you for taking the time to provide me with your feedback. I'm sorry to hear that you feel so negatively about Tri-County Lexus. I would like to hear more about your experience. Please feel free to contact me at your earliest opportunity. Thank you for bringing this to my attention. Sincerely, Carlos Cueto, General Manager 973-890-5900, ext. 7200.

February 12, 2016

Don't think you are getting a good deal. Pure xxxx Had a verbal agreement on a Lexus, drove over an hour thinking I was going to drive home in a new Lexus. We sat down and he then charged near 300 doll More

by thisdealershipsucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ray
Feb 16, 2016 -

Tri County Lexus responded

Thank you for taking the time to provide me with your feedback. I'm sorry to hear that you feel so negatively about Tri-County Lexus. I would like to hear more about your experience. Please feel free to contact me at your earliest opportunity. Thank you for bringing this to my attention. Sincerely, Carlos Cueto, General Manager 973-890-5900 ext. 7200

January 04, 2016

Excellent service I drove 75 miles from PA. Sean Donnelly greated me at the door and had the car ready for a test drive. We sat down and talked about my options, he was More

by arfoce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Donnelly, Ted Renka
Jan 04, 2016 -

Tri County Lexus responded

We're delighted to know about your wonderful experience with Sean! Thank you for coming from PA to purchase with us! Welcome to the Tri-County Lexus family!

January 02, 2016

Awesome saleman !! Have to start by saying we are not too fond of salespeople ...........sorry but I had to say it in order to post my review. At this dealership we foun More

by Connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Loidi
Jan 04, 2016 -

Tri County Lexus responded

Thank you for sharing your experience with Jose with us! We're delighted to know that he went the extra mile!

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