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Tri County Lexus

Little Falls, NJ

4.6
1,304 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,304 reviews

August 31, 2016

Lies all the way My experience with this dealership has been so bad that although they have the car I like, I wouldn't buy it from them. Hassan lied to me starting fro More

by sc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hassan
Sep 01, 2016 -

Tri County Lexus responded

Thank you for taking the time to provide us with your feedback. I'm sorry to read the negative comments you've written about Tri-County Lexus when you came to our store to purchase a new Lexus. At Tri-County Lexus, we are committed to helping you change your opinion about us. If you would be willing to speak with me, I welcome the opportunity to learn more about the topics you've mentioned in this review. Please feel free to contact me at any time. Sincerely, Rene Cruz, (973) 890-5900, ext. 7200.

August 22, 2016

Thank you Came here with my dad hoping to lease an RX. Hassan was showing us the RX and allowed us to test drive it. my dad then saw the NX which he thought mig More

by Marylady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Ghamlouch
Aug 23, 2016 -

Tri County Lexus responded

Thank you for your positive review on your experience with Hassan at Tri-County Lexus! We're glad that you were able to narrow down your choice to the Lexus NX! We wish you the best of luck with your new Lexus!

August 22, 2016

LIARS I went to the Dealership on 08/19/2016 for looking at some options and after a test drive and initial discussion I was qouted $40 K (before taxes etc More

by raghavkg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Slider
Aug 23, 2016 -

Tri County Lexus responded

Thank you for taking the time to provide us with your feedback. We apologize that you feel so negatively about Tri-County Lexus and are saddened to read about your experience when you came to our dealership looking to purchase a vehicle. We constantly strive for improvement and we would like to hear more about the treatment you received at our dealership. If you would like to reach out to us further, please contact us at your earliest opportunity. Sincerely, Rene Cruz (973) 890-5900, ext. 7200. Thank you.

August 18, 2016

HIDDEN FEES BEWARE! The biggest crooks in the world. They have SO MANY hidden fees. They were rude and obnoxious. I will never go back to them ever again. Buying a lux More

by janisaeb0101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted Renka
Aug 19, 2016 -

Tri County Lexus responded

Hi. Thank you for taking the time to provide us with your feedback. We apologize that you feel so negatively about Tri County Lexus and are saddened to read about your experience when you came to our dealership looking to purchase a vehicle. We aim to provide our customers with the best price possible, however, there are vehicle taxes and fees that do arise that are beyond our control. We care about our customers and constantly strive for improvement. We would like to hear more about the treatment you received at our dealership. If you would like to reach out to us further, please contact us at your earliest opportunity. Sincerely, Rene Cruz (973) 890-5900, ext. 7200. Thank you.

August 11, 2016

Awesome Experience I had a great experience there, I talked with George Slider he was extremely helpful and patient. I would recommend TriCounty Lexus and George to my f More

by lexi24
Recommend Dealer
Yes
Employees Worked With
george slider
Aug 12, 2016 -

Tri County Lexus responded

Thank you so much for your positive review!

August 10, 2016

Thank you George! My experience at TriCounty Lexus was amazing! I am a college student who has little to no knowledge regarding cars and George helped me out a lottttt More

by kayla
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Slider
Aug 12, 2016 -

Tri County Lexus responded

Thank you so much for your positive review, Kayla! We're glad that George was able to assist you with all of your questions regarding the Lexus IS. We look forward to hopefully seeing you again in the future!

August 09, 2016

BEWARE Tri County Lexus is beyond a doubt the worse Lexus dealership I have ever had the experience to deal with.....the sales staff are horrible....they lie More

by Unhappy
Recommend Dealer
No
Employees Worked With
Izzy
Aug 10, 2016 -

Tri County Lexus responded

We apologize that you feel so negatively about Tri-County Lexus. We are saddened to read this review and we would like the opportunity to speak with you about your experience in greater detail regarding the service you received from the sales staff when you came to Tri-County Lexus. Please feel free to reach out to us at your earliest opportunity. Sincerely, Renee Cruz, (973) 890-5900, ext. 7200. Thank you.

August 08, 2016

Great experience I stopped in to look at the new cars had no intention of buying. Giovanni showed me 3 different models to suit my needs and made the price reasonable More

by Ronron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giivanni Laracca, Ted Renka
Aug 10, 2016 -

Tri County Lexus responded

Thank you for your positive review on your experience at Tri-County Lexus with Giovanni. We're glad that he was able to show you multiple models and help you decide on the Lexus IS 300. We wish you the best of luck with your new Lexus!

July 14, 2016

Excellent experience, George went out of his way to help us! George was very helpful and made the buying process easy. We will go back to George for our next car. Extremely satisfied with the service and our new More

by KLBL11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Slider
Jul 15, 2016 -

Tri County Lexus responded

Thank you so much for your wonderful review on your experience with George! We're glad that he was able to assist you in finding a new car! We wish you the best of luck with it!

July 09, 2016

George was excellent George Slider was an excellent car salesman! He was very patient and upfront with the sales. He took care of all the paperwork and made it easy for my More

by Josefk01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Slider
Jul 12, 2016 -

Tri County Lexus responded

Thank you for your five star rating and review! We would like to wish your mother lots of happy driving in her new Lexus RX!

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