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Tri County Lexus
Little Falls, NJ
1,323 Reviews
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Showing 1,323 reviews
December 31, 2024
Watch these people. Deceitful dishonest liars. Called to inquire about a vehicle on Cargurus which i was told was still available. When i inquired about the great price Deceitful dishonest liars. Called to inquire about a vehicle on Cargurus which i was told was still available. When i inquired about the great price i was told by Malessia that it was because it had been in inventory for a while and they were motivated to sell it to which i asked about its condition and was told it was in good condition at which point i made an appointment to see it. Drove 30 miles at which time i waited at the reception desk for 5 minutes while the receptionist sitting at the desk did something else until i was approached. The salesman Eddie then took me to his desk and took all my info which i still don't know why as im just there to look at a vehicle. Once that was done i was escorted out to the lot at which time i was told the vehicles we were looking at were not the one i came to look at but the vehicle i came for was sitting right next to ones i was being shown. At that point i was told that the vehicle i came for needed to go into service and couldnt be sold for a while. My response was that's fine as im not in a rush. Upon returning to the showroom i was then informed that the vehicle i came to see which was still listed on Cargurus and was available per the phone call i made checking its availability an hour before was NOT FOR SALE as it had electrical issues and couldnt be sold. To add to that this vehicle is sitting on the front line right on RT46 with a sales flag on it. So in retrospect i was lied to to get me into the dealership to try and unload a different vehicle on me at a higher price. Real honest practice. Good to know that the Lexus brand allows this type of practice to happen at their dealerships. Beware. More
by knorton197
Employees Worked With
Malessia, Eddie Gonzalez
December 21, 2024
Tricounty Lexus is to me the beat in the game, Sarah IS THE BEST , wasted no time to help me and made sure I understood everything. She made it a smooth Saturday, though I was going to be sitting for hours THE BEST , wasted no time to help me and made sure I understood everything. She made it a smooth Saturday, though I was going to be sitting for hours but nope she let me see few cars I requested offered me to test drive them all and when I chose the best one she made sure I rode off with it. Visit and ask for Sarah you wont be disappointed I promise More
by Nick Paz
Employees Worked With
Sarah Caraballo
December 21, 2024
Tricounty Lexus is to me the beat in the game, Sarah IS THE BEST , wasted no time to help me and made sure I understood everything. She made it a smooth Saturday, though I was going to be sitting for hours THE BEST , wasted no time to help me and made sure I understood everything. She made it a smooth Saturday, though I was going to be sitting for hours but nope she let me see few cars I requested offered me to test drive them all and when I chose the best one she made sure I rode off with it. Visit and ask for Sarah you wont be disappointed I promise More
by Maxwell Kawii
Employees Worked With
Sarah Caraballo
December 14, 2024
This is my second purchase at Tricounty Lexus and once again I'm very happy with how it turned out. Everyone was super friendly and helpful during the buying process. I appreciate how the staff worked to again I'm very happy with how it turned out. Everyone was super friendly and helpful during the buying process. I appreciate how the staff worked to ensure the purchase went through. I'm especially happy with my Sarah, who was very knowledgeable and helpful. Overall it turned out to be a happy experience and we are very grateful. More
by Julian Almonte
Employees Worked With
Sarah Caraballo
December 14, 2024
I appreciate the honesty of Justin Ike. He provided outstanding service and he covered all the necessities needed to be put into a new vehicle today! He provided outstanding service and he covered all the necessities needed to be put into a new vehicle today! More
by funzpvp
Employees Worked With
Justin Ike
December 14, 2024
Sarah was great to work with she was pleasant she showed us the car and explained it she followed up with me the next day and we bought the car us the car and explained it she followed up with me the next day and we bought the car More
by Ceaser Lane
Employees Worked With
Sarah Caraballo
December 11, 2024
Thank you Pahola for being so helpful and patient with the purchase of my new RX. Pahola made my vehicle purchase comfortable and smooth. the purchase of my new RX. Pahola made my vehicle purchase comfortable and smooth. More
by Castillop0315@gmail.com
Employees Worked With
Pahola Castillo
