Tri County Lexus

had an outstanding experience working withOSAYD at Lexus. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely committed to helping me find the perfect vehic Lexus. From the moment I walked into the dealership, he was professional, knowledgeable, and genuinely committed to helping me find the perfect vehicle. He made the entire process smooth, stress-free, and even enjoyable. His honesty and attention to detail truly set him apart. More

I had an amazing experience working with Osayd at Tri County Lexus! From the moment I walked in, he was professional, friendly, and incredibly knowledgeable. He took the time to understand exactly what I County Lexus! From the moment I walked in, he was professional, friendly, and incredibly knowledgeable. He took the time to understand exactly what I was looking for, answered all my questions with patience, and made the entire process smooth and stress-free More

I recently purchased a Lexus NX 350h from Tri-County Lexus and I couldn’t be more pleased with the experience. From the moment I walked in, I felt welcomed, informed, and respected — which is exactly wh Lexus and I couldn’t be more pleased with the experience. From the moment I walked in, I felt welcomed, informed, and respected — which is exactly what you want when making such a significant purchase. Thanks OSAYD More

Osayd was good and very helpful. Thank you so much for your help, see you again for next car Thank you so much for your help, see you again for next car More

We are so grateful to meet a nice and professional person like Azul Ramos.She gave us all attention necessary to complete my wife dream. A new 2025 Lexus RX 350. like Azul Ramos.She gave us all attention necessary to complete my wife dream. A new 2025 Lexus RX 350. More

Misleading CPO Advertising & Dishonest Sales Tactics I came to Tri County Lexus only after confirming in writing a $37,000 out-the-door (OTD) price and that the vehicle was L/Certified, as clearly adverti came to Tri County Lexus only after confirming in writing a $37,000 out-the-door (OTD) price and that the vehicle was L/Certified, as clearly advertised on Tri County’s own site, CarGurus, and Lexus’ official L/Certified inventory. When I arrived, the price had jumped to over $42,000 OTD — a complete bait and switch. When I questioned the increase, the Pre-owned manager, Mohammad Alhiari, showed me an “adjusted MMR” to justify the price — but I later realized it was based on Certified Pre-Owned (CPO) values, even though they hadn’t actually included the certification. He then told me the car had “passed the Lexus certified inspection,” but to actually receive the L/Certified warranty, I’d have to pay an additional $2,900 to $3,900 — despite every listing saying the vehicle was already certified. He also pressured me to use their financing, quoting me a 13% APR to “get the internet price”, and admitted they don’t get kickbacks unless the rate is above 7.99% — an obvious red flag. All of this after I stated clearly I was preapproved through a credit union and came in based on a written price commitment. I ended up walking away, frustrated and disappointed. It was a complete waste of time, built on false advertising, broken written price agreements, and high-pressure financing tactics. Because of the serious misrepresentation around the CPO status, I also reported this to Lexus Corporate, who has now opened a formal file: Case #250623003433 ⸻ Bottom Line: If you value transparency, respect for your time, and truthful advertising, avoid Tri County Lexus. I gave them every chance to deal in good faith, and they failed at every step. More

Great establishment here! Cristian was an amazing dealer to work with and easy to understand! Cristian was an amazing dealer to work with and easy to understand! More

I took the Bait but fortunately did not fall for the switch. The salesman was honest, and I should have listened, He told me from the beginning that the internet sales was just to get me in the door and switch. The salesman was honest, and I should have listened, He told me from the beginning that the internet sales was just to get me in the door and that they did. The appearance of the dealership is 9/10; the sales tactics are 0/10. The manager tried to continue the con, his manager took a shot at it. Incredible! Did not expect a high-end dealer to stoop so low. I reviewed all pricing over the phone, and they tried to tell me I was combining deals. I asked about the fees, which the internet sales verified with a manager, and it was $799 doc fee + $400 DMV in NJ. That alone is high, but I did agree. Then they added a $1900 refurbish fee. I am not sure how the state of NJ is allowing this. What did this add up to? A car advertised at 49K is 62K. Save yourself the hassle. More