Tri County Lexus
Little Falls, NJ
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I just would to say thank you osayd for his great services. I came in worried n nervous. And I can't be more happy right now. Thank you again OC You made my experience easy. I finally was able to get services. I came in worried n nervous. And I can't be more happy right now. Thank you again OC You made my experience easy. I finally was able to get the car that I actually wanted More
WORST DEALERSHIP RUN ! ! I wrote a review a few weeks back on how the customer service is horrible at this dealership . My car has had nothing but issues since the day I pu ! I wrote a review a few weeks back on how the customer service is horrible at this dealership . My car has had nothing but issues since the day I purchased ( purchased with an airbag recall without being notified of that ) I now am having transmission issues , remote start doesn’t work , door lock issues , remote start does not work amongst other issues . I had an appointment a few weeks back and was told last minute the loaner car would not be available I would have to wait 3 weeks with a check engine light on and maintenance required . These people do not car about their customers ! Once you purchase a car and they get their money that’s all that matters it seems . I have been waiting for a service manger and gm to call me back for weeks and I’m at the end now ! Rich called me back yesterday to tell me they will no longer be “ doing business with me “ due to my negative google review . Well if they did their job maybe the review would be better ! I also have been dealing with cooperate for months but since each dealer is independently owned they haven’t been able to do much other then make a record of all of the issues . RITA IS THE ONLYYYY HELPFUL PERSON AT THIS DEALER AND ONLY ONE WHO STAYS IN TOUCH WHILE TRYING TO HELP ! She is great and nothing at all negative to say about her . Everyone else is terrible . My car has been misdiagnosed multiple times . YOU DONT WANT MY BUSINESS RICH THAT IS FINE BUT NOW YOU LOST 4 Christmas sales to prestige lexus . Have a merry Christmas thank you for not helping a customer who has purchased two vehicles from your dealership in the last year . More
We just purchased a new Lexus from the Little Falls dealership, and I highly recommend working with osayd! He is incredibly patient, kind, and professional. I got his contact information through a frie dealership, and I highly recommend working with osayd! He is incredibly patient, kind, and professional. I got his contact information through a friend’s referral, and I’m so glad I did. More
I had an amazing time this past Friday while looking at a new car I wanted at Tri County Lexus my salesman was Jesus Polo and he was amazing made everything short and simple for me and my family thank you Je new car I wanted at Tri County Lexus my salesman was Jesus Polo and he was amazing made everything short and simple for me and my family thank you Jesus! More




