Tri County Lexus

I went Thursday to purchase my first car, it was an amazing experiences Thank You Jason Hernandez! amazing experiences Thank You Jason Hernandez! More

Jason Hernandez was very helpful and professional, he helped me through the whole process and he was very kind! helped me through the whole process and he was very kind! More

Worked with Mehmet today. He was great over all. Got us the car we want and price we were looking for. He’s the best. He was great over all. Got us the car we want and price we were looking for. He’s the best. More

Osayd was very helpful from start to finish. He answered all our questions and concerns. He answered all our questions and concerns. More

Mehmet was the best at Tri county Lexus. Nice and professional. Best experience we had at a dealership. Nice and professional. Best experience we had at a dealership. More

Osayd was amazing and phenomenal to deal With. He helped us a lot actually. Thank you He helped us a lot actually. Thank you More

Julissa was very nice and professional, she was very attentive and kept a positive attitude. attentive and kept a positive attitude. More

WORST DEALERSHIP RUN ! ! I wrote a review a few weeks back on how the customer service is horrible at this dealership . My car has had nothing but issues since the day I pu ! I wrote a review a few weeks back on how the customer service is horrible at this dealership . My car has had nothing but issues since the day I purchased ( purchased with an airbag recall without being notified of that ) I now am having transmission issues , remote start doesn’t work , door lock issues , remote start does not work amongst other issues . I had an appointment a few weeks back and was told last minute the loaner car would not be available I would have to wait 3 weeks with a check engine light on and maintenance required . These people do not car about their customers ! Once you purchase a car and they get their money that’s all that matters it seems . I have been waiting for a service manger and gm to call me back for weeks and I’m at the end now ! Rich called me back yesterday to tell me they will no longer be “ doing business with me “ due to my negative google review . Well if they did their job maybe the review would be better ! I also have been dealing with cooperate for months but since each dealer is independently owned they haven’t been able to do much other then make a record of all of the issues . RITA IS THE ONLYYYY HELPFUL PERSON AT THIS DEALER AND ONLY ONE WHO STAYS IN TOUCH WHILE TRYING TO HELP ! She is great and nothing at all negative to say about her . Everyone else is terrible . My car has been misdiagnosed multiple times . YOU DONT WANT MY BUSINESS RICH THAT IS FINE BUT NOW YOU LOST 4 Christmas sales to prestige lexus . Have a merry Christmas thank you for not helping a customer who has purchased two vehicles from your dealership in the last year . More

We just purchased a new Lexus from the Little Falls dealership, and I highly recommend working with osayd! He is incredibly patient, kind, and professional. I got his contact information through a frie dealership, and I highly recommend working with osayd! He is incredibly patient, kind, and professional. I got his contact information through a friend’s referral, and I’m so glad I did. More

Diego was amazing, he made sure i felt comfortable and got everything done in a timely manner. Very professional got everything done in a timely manner. Very professional More