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Tri County Lexus

Little Falls, NJ

4.6
1,304 Reviews

700 Route 46 West

Little Falls, NJ

07424

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Showing 1,304 reviews

November 13, 2024

Sarah was amazing to work with from start to finish. She was very knowledgeable and patient More

by Roy Rodriguez
Recommend Dealer
Yes
Employees Worked With
Sarah Caraballo
Nov 14, 2024 -

Tri County Lexus responded

Thank you for sharing your experience! We're thrilled to hear that Sarah provided such knowledgeable and patient assistance throughout your journey with us. She is truly dedicated to ensuring our customers feel comfortable and informed every step of the way. We'll be sure to pass along your kind words to her. Enjoy your new vehicle, and let us know if there's anything more we can do for you!

October 13, 2024

Sales manager is literally manner less doesn’t know how to talk with customer, very unprofessional and rude, Lexus please take care of this kind of sales manager who don’t know how to talk with customers l More

by No name
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Don’t know his name he is huge chubby guy !
Oct 14, 2024 -

Tri County Lexus responded

We are sorry to hear about your negative experience at Tri-County Lexus. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 890 5900 ext. 6259. Thank you.

October 09, 2024

Karim is not only professional but also incredibly friendly. He created a welcoming atmosphere that made my car-buying experience feel special. I left with a great car and a smile More

by Mario C.
Recommend Dealer
Yes
Employees Worked With
Karim , Paul Stumpf, Ted Renka, Hatem Samy, Mario Calle
Oct 09, 2024 -

Tri County Lexus responded

Thank you for your lovely review! We're so happy to hear that Karim provided you with a friendly and welcoming atmosphere during your car-buying experience. It's wonderful to know that you left with both a great car and a smile! We appreciate your feedback and look forward to seeing you again in the future. Enjoy your new ride! 😊🚗✨

October 09, 2024

I appreciated Karim's no-pressure sales style. He made the process enjoyable and transparent, allowing me to make an informed decision without feeling rushed. Highly recommend him! More

by Joseph P.
Recommend Dealer
Yes
Employees Worked With
Karim , Paul Stumpf, Ted Renka, Hatem Samy, Mario Calle
Oct 09, 2024 -

Tri County Lexus responded

Thank you for your wonderful review! We're so glad to hear that Karim's no-pressure sales style made your experience enjoyable and transparent. It's great to know that you felt empowered to make an informed decision at your own pace. We appreciate your recommendation and look forward to assisting you again in the future! 😊🚗

October 09, 2024

Karim took the time to understand my needs and preferences. He tailored his recommendations perfectly, helping me find the Lexus that fit my lifestyle. His dedication to customer satisfaction is t More

by Joseph P.
Recommend Dealer
Yes
Employees Worked With
Karim , Paul Stumpf, Ted Renka, Hatem Samy, Mario Calle
Oct 09, 2024 -

Tri County Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that Karim took the time to understand your needs and preferences, tailoring his recommendations to help you find the perfect Lexus for your lifestyle. His dedication to customer satisfaction is indeed commendable, and we’re proud to have him on our team. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle! 🚗🌟

October 09, 2024

Karim provided an outstanding experience during my car purchase. His knowledge about the Lexus lineup was impressive, and he answered all my questions with patience. I felt valued as a customer! More

by Janet C.
Recommend Dealer
Yes
Employees Worked With
Karim , Paul Stumpf, Ted Renka, Hatem Samy, Mario Calle
Oct 09, 2024 -

Tri County Lexus responded

Thank you for sharing your experience! We're delighted to hear that Karim provided you with such an outstanding car-buying experience. His knowledge of the Lexus lineup and patience in answering your questions truly make a difference. We're glad you felt valued as a customer! If you need anything else, please don't hesitate to reach out. Enjoy your new vehicle! 🚗✨

October 03, 2024

Thanks Karim for all your help in regards to the new NX450H+ for my wife. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Karim , Paul Stumpf, Ted Renka, Riverside Partners, Hatem Samy, Mario Calle
Oct 04, 2024 -

Tri County Lexus responded

Thank you for your kind words! We’re so glad to hear that Karim was able to assist you with the new NX450H+ for your wife. If you have any more questions or need further assistance, feel free to reach out. Enjoy the new ride! 🚗💨

October 03, 2024

Karim is great at his job. Very appreciative for all his help in getting a new vehicle. More

by Klay
Recommend Dealer
Yes
Employees Worked With
Karim , Paul Stumpf, Ted Renka, Riverside Partners, Hatem Samy, Mario Calle
Oct 04, 2024 -

Tri County Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Karim was able to assist you in getting your new vehicle. His dedication to helping our customers means a lot to us. If you need anything else in the future, don't hesitate to reach out. Enjoy your new ride! 🚗🌟

September 24, 2024

Thanks Karim for all his help. I truly cannot recommend him enough if you or anyone you know is in the market. More

by Sam I Am
Recommend Dealer
Yes
Employees Worked With
Karim , Paul Stumpf, Ted Renka, Riverside Partners, Hatem Samy, Mario Calle
Sep 24, 2024 -

Tri County Lexus responded

Thank you for the wonderful feedback! We're so glad to hear that Karim was able to assist you and make such a positive impact on your car-buying experience. Your recommendation means a lot to us, and we appreciate you spreading the word. If you or anyone you know needs assistance in the future, don't hesitate to reach out. Enjoy your new ride!

September 24, 2024

Karim made everything work in terms of pricing and helping narrow my options when it came to car. More

by George H.
Recommend Dealer
Yes
Employees Worked With
Karim , Paul Stumpf, Ted Renka, Riverside Partners, Hatem Samy, Mario Calle
Sep 24, 2024 -

Tri County Lexus responded

Thank you for sharing your experience! We're delighted to hear that Karim was able to help you find the perfect car and make everything work with the pricing. We strive to provide a smooth and hassle-free process, and it’s great to know Karim delivered that for you. Enjoy your new vehicle, and feel free to reach out if you need anything!

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