Tri-City Subaru

I know buying a car is not everyone's favorite activity (not mine, either), but it was such a pleasure (yes, pleasure) at Tri-City, that I feel the need to tell everyone about it. The staff was great, the (not mine, either), but it was such a pleasure (yes, pleasure) at Tri-City, that I feel the need to tell everyone about it. The staff was great, the information they gave me was complete and up-front, the pricing was all laid out very simply and was easy to understand. They gave me a very fair deal on my trade (I had done the research) and a very fair price on the vehicle (again, I had done my research.) I found the vehicle I was looking for on their Internet Specials section, and had a short email discussion with Ryan. I had gone through the inventory or every (yes, every) Subaru dealer in New Hampshire and Vermont and looked at every price. Then I met with Andy and Joe at the dealership, got my trade valued, and set up the purchase date. On that day, the paperwork took only 15 minutes; then I was given a thorough review of all the car's equipment and features. I could have bought the car the first time I was there, but I was in a bit of a rush and Andy suggested I delay my purchase for a couple days so I could come back and spend adequate time with their staff going over the features. I'm so glad I did, as I now feel comfortable with everything. That day, Joe did not want me to leave without understanding fully the GPS, the shifting, the sound system's digital screen, and other "new-to-me" features. I'll purchase my next Subaru from Tri-City. More

I've been coming to this dealership for years and I buy all of my cars here. The service is great, the staff is friendly, and I love the reliable low prices. Whenever I am in the market for a new vehic all of my cars here. The service is great, the staff is friendly, and I love the reliable low prices. Whenever I am in the market for a new vehicle, I know I'll be treated fairly and when I need my car serviced, I know I'll be well taken care of. More

This is my second vehicle purchased from Tri-City. The first was a used auto and now this car--2011 Subaru Forester. In both cases, Andy and Joe were excellent; Joe is very knowledgeable and made me feel first was a used auto and now this car--2011 Subaru Forester. In both cases, Andy and Joe were excellent; Joe is very knowledgeable and made me feel secure that I was purchasing the best/safest vehicle possible for my budget each time. As a Home Health RN safety and reliability are very important. Andy went above and beyond to explore all financing options worked really hard to keep me at or below my budget for payments. I have purchased many cars in my life and every time I felt as though I was being "taken advantage of" because I was a woman purchasing a car on my own. When I bought my first car from Tri City I did not feel this way at all. Right from the moment I walked in and Joe greeted me and I worked with Andy to now. They both made me feel like "part of the family". They really do look after their customers 100% in all aspects of their business. More

I have been dealing with this dealership now for I think, 10 years and I believe this is my fourth car. All the people, from Roger{the owner},the service department,and especially my salesman Eric Mancuso. T 10 years and I believe this is my fourth car. All the people, from Roger{the owner},the service department,and especially my salesman Eric Mancuso. They are friendly,very pleasant,and always helpful. I would and have highly recommended this dealership to all my friends, family, and people I know. More

The service department staff is very friendly and makes sure that they understand the customer's needs. On my last visit, my car needed an oil change and tires rotated. When Sue told me my car was ready, sure that they understand the customer's needs. On my last visit, my car needed an oil change and tires rotated. When Sue told me my car was ready, she noted that my tires had uneven wear. I left and heard a funny noise, so I called back and Sue told me to turn around and bring my car back. She and I went for a ride, but not until she had asked one of the service technician's to wait. After our ride, she told me that she felt the noise was due to the uneven wear of my tires, but that if it didn't go away after a couple of weeks, and I was still bothered by the noise, to come back. I have known Sue and Joey for many years (they serviced my previous car for 12 years) and feel confident in their advice and know that they will do all that they can to make sure that I am satisfied with the work that their service department does for me. More

Over all everyone was very honest.We appreciate the dealership calling for follow up on our satisfaction.Also happy with the service department for taking care of a few requests we had, and fixing the dealership calling for follow up on our satisfaction.Also happy with the service department for taking care of a few requests we had, and fixing the minor problem with valve stems. Tri city made buying a certified car feel like it was brand new. More

Right from the initial visit, Eric has been very Right from the initial visit, Eric has been very curteous, polite and professional. I received the same great service from Joe on Eric's day off. I Right from the initial visit, Eric has been very curteous, polite and professional. I received the same great service from Joe on Eric's day off. I also found the management(Roger, Craig, and Andy),to be very professional and great to deal with. I would not hesitate to recommend this dealership to anyone looking to purchase either a new Subaru, or one of the many fine previously owned vehicles on their lot. More

I not only got to this dealership for all my vehicle service work, but I buy all my vehicles here too. It's the Tri-City Subaru FAMILY! I have always found the staff here to be very personable and hel service work, but I buy all my vehicles here too. It's the Tri-City Subaru FAMILY! I have always found the staff here to be very personable and helpful in every way. I can truly trust their diagnosis and remedy for keeping my vehicles in great shape. Kudo to the entire service team, including all those behind-the-scenes awesome mechanics!!! More

The people are friendly and considerate. The personal service is great as I need a ride to work when I leave my Outback. They pick me up from work the time I request. The work is done well. They answer a service is great as I need a ride to work when I leave my Outback. They pick me up from work the time I request. The work is done well. They answer any questions that I have.Nothing further needs to be said, as Tri-City Subaru is a wonderful dealership with which to do business. More

I've had Subaru's before and had a moment in life and Leased an x3 BMW. Once my lease was coming due I heard that Joey was the service manager at Tri-City so I went back to the Subaru! Best move I've mad Leased an x3 BMW. Once my lease was coming due I heard that Joey was the service manager at Tri-City so I went back to the Subaru! Best move I've made. Joey's the best and Sue is great too. Very informative, keeps you updated and is extremely knowledgeable. I just went in for my free inspection and while there she said there was a recall that just came out and asked if I wanted to get this checked now. Sure, all ok, an extra 15 minutes and great peace of mind. I'm extremely happy w/my outback and know they have my best interest. Thanks guys!! More