Tri-City Chrysler Dodge Jeep Ram

2015 Chrysler 200 We recently purchased a new Chrysler 200. This was the first time we have purchased a vehicle from this dealership. It was a pleasure to work with Chu We recently purchased a new Chrysler 200. This was the first time we have purchased a vehicle from this dealership. It was a pleasure to work with Chuck Straw who went above and beyond to satisfy our needs. His experience, honestly and friendliness is rare these days and he is truly a excellent salesman. We will certainly recommend Chuck and Tri-City to anyone looking for a new or used vehicle. More

They did it when others couldn't I had been looking for a new Wrangler Unlimited for my wife for six months. I had spoken with many other dealers...a couple who are a Jeep dealer and I had been looking for a new Wrangler Unlimited for my wife for six months. I had spoken with many other dealers...a couple who are a Jeep dealer and that I have worked with recently. None of them could help me, or wanted to. I started looking for used Jeeps them decided I would give Tri-City a shot. They were very friendly and set me up with Jimmie. He looked at my trade and was able to make things work. He went out of his way for me when others wouldn't even talk to me. You know everything is great when your wife gives the salesman a thank you HUG! I will recommend him to anyone looking. More

Don't go there Two things. They don't run the loan for the amount agreed upon, I can see a grand over but not almost 10 over. Once I found that out I understood why Two things. They don't run the loan for the amount agreed upon, I can see a grand over but not almost 10 over. Once I found that out I understood why I had a hard time getting a loan. Second thing. They looked at my car for a trade in. The next day I started hearing a rattle that I had never heard before. I'll be taking it to my trusted car repair guy to figure out what they did to my car. More

I will never go anywhere else for a car I HATE shopping for cars; just the thought of doing it makes me break out in hives. I contacted about 10 dealers before going to Tri-City beause they I HATE shopping for cars; just the thought of doing it makes me break out in hives. I contacted about 10 dealers before going to Tri-City beause they beat everyone's price by a few thousand dollars. So, I went into the dealership expecting "The big reveal", we've all been there; the dealer gets you in and then reveals that the price is different than you agreed upon. Not at Tri-City, I went in looking at a Jeep Latitude and walked out with the Grand Cheerokee. This was not due to pushy sales people, I saw this other car and asked Anne, my sales women, to run the numbers for me, which she did and the price she gave me was the price I paid. John, Internet Sales Manager, was terrific and didn't promise me anything that he couldn't deliver. I will be doing all my business at Tri-City due to their excellent customer service More

Lack of customer service and very unprofessional Was pre-approved for up to $30,000, this should have been an easy sale. Used the USAA car buying service program. There was a difference on the MSRP b Was pre-approved for up to $30,000, this should have been an easy sale. Used the USAA car buying service program. There was a difference on the MSRP between USAA and Tri-City Dodge of about $1200 on a 2015 Jeep Cherokee, which Tri City said they would not meet that price. I offered to meet them half-way with the cost difference and they refused our business. I was their first customer using the program and I can understand some issues being the first person to use the program and I was willing to work with them. However the Sales Manager came in and rudely said he was not going to participate in the program any longer and that they could not make money participating in the program. My wife has been bringing her Chrysler Pacifica there for servicing for 8 years. The treatment was so bad, never going back there again for service or sales. I work in MD, went back on USAA found a dealer in MD that said they honor the program and got a much better equipped Jeep at the price that Tri-City refused to honor. More

Fast, Fabulous, and Fair! I had the pleasure of working with Chuck Straw who made my first-time experience with Tri-City very comfortable and regret free; his professionalism, I had the pleasure of working with Chuck Straw who made my first-time experience with Tri-City very comfortable and regret free; his professionalism, friendliness, honesty & sincerity are the reasons I'll be referring to Tri-City. Ahoy Captain, wishing you calm waters in October.... More

Excellence in Customer Service Tri-City Dodge was a gratifying experience. Before I went to Tri-City, I looked at three different dealerships in my area. I started out knowing vi Tri-City Dodge was a gratifying experience. Before I went to Tri-City, I looked at three different dealerships in my area. I started out knowing virtually nothing about the leasing process, the big and small details that come along with it, and I had no idea who I could trust. The first dealership I went to, I stood around for some time before someone acknowledged me. Even after my presence was acknowledged, the salespeople still failed to engage me and treat me like a serious buying customer. When I went to Tri-City Dodge, it was completely different. I was greeted at the door by Bob Boulay, and he helped me immediately. He sat down with me, didn't heckle me for being a non-experienced first time buyer, and answered every question I asked him. He was very helpful in giving me the short-term AND long-term information that I needed in order to make an informed decision on my first-time buy. When I left the dealership, I felt confident and competent, and I know that I made good decision by going to Tri-City. More

service needs to word on the details brought my 2010 dodge challenger in for a timing chain tensioner recall ,drove the car home left oil in my newly paved driveway. now my 2010 dodge wit brought my 2010 dodge challenger in for a timing chain tensioner recall ,drove the car home left oil in my newly paved driveway. now my 2010 dodge with 9,000 miles leaks like a old dodge More

2011 Chrysler 200 This was our 5th automobile purchased from Tri-City Dodge in Somersworth, NH. We have always found them to be trustworthy, knowledgeable, easy to deal This was our 5th automobile purchased from Tri-City Dodge in Somersworth, NH. We have always found them to be trustworthy, knowledgeable, easy to deal with, and fair. Our salesman, Bob Boulay was all of the above. He takes all your information as to what you want and what you want to spend and will come up with the right vehicle at the right price. Their service dept. is also incredible. I have never had to return to have a repair reworked. They earn every bit of their 5 star rating. I would recommend their sales staff, and service dept. to everyone. More

Found what I wanted I had a 2007 Dodge Caliper that was in for repairs and they discovered I needed more work done. I considered looking for another car. I needed a sma I had a 2007 Dodge Caliper that was in for repairs and they discovered I needed more work done. I considered looking for another car. I needed a smaller car with a hatchback for I can not lift groceries from a trunk. After meeting with Marty Riordan I found the car I wanted. A 2011 Doge Caliper with low mileage. I bought it and am very happy with it. I found Marty to be very helpful and he handled everything including calling my insurance company. I have been doing business with this dealership for 4 decades and would recommend them highly. More