Tri-City Chrysler Dodge Jeep Ram

service is aways superior. never a problem.staff is service is aways superior. never a problem. staff is great. Dave goes above and beyond on service. Price on parts and labor is reasonable and service is aways superior. never a problem. staff is great. Dave goes above and beyond on service. Price on parts and labor is reasonable and service is done right the first time More

Very easy to do work with. Brian leahy was my sales person and he was very informative and also easy to work with. Would recommend this dealership person and he was very informative and also easy to work with. Would recommend this dealership More

BUYER BEWARE... Purchased a brand new 2021 Challenger GT from this dealership only to experience awful customer service and damage to my vehicle after signing. They wanted to take no ownership and proceeded from this dealership only to experience awful customer service and damage to my vehicle after signing. They wanted to take no ownership and proceeded to tell me that brand new cars come with scratches. The car returned with the whole entire body covered in scratches looking worse then when it was given to them. The service manager tried to make me feel wrong for pointing out damage they caused and hoped he would never hear from me again. Dealership does not care about the customer or their happiness whatsoever. More

Prior issues never resolved, cost me big Tri-City sells used cars and apparently doesn't much care about the quality of them, just how fast they can get them off the lot. I made the mistake o Tri-City sells used cars and apparently doesn't much care about the quality of them, just how fast they can get them off the lot. I made the mistake of buying a car they swore was up to standard. The check engine light came on within a week of driving off the lot & in the 2.5 years I owned the car, the light was on more than it was not. I've had nothing but problems with my car and no support from the dealer. Every time I returned to them to resolve the check engine light issue, I was met with resistance and bills, which I had to fight not to pay. Their insistence that the light was resolved gave me false hopes each time, as it would inevitably come back on. Most recently there has been coolant damage in my engine block so now the car is completely useless and not worth repairing. DON'T BUY USED FROM TRI-CITY , it's not worth the headache. I really wish I'd bought from the dealers down the street. More

I worked with Brock Kerr buying a new Pacifica. He is a knowledgeable sales rep and I highly recommend him if you need a new or used car. knowledgeable sales rep and I highly recommend him if you need a new or used car. More

Great experience I recently purchased a used Ram truck from Tri City. Anne (my salesperson) was a pleasure to deal with. It's very important to me that when I make a m I recently purchased a used Ram truck from Tri City. Anne (my salesperson) was a pleasure to deal with. It's very important to me that when I make a major purchase, I'm dealing with someone who is down to earth. Anne treated me as a real person. I found her to be relatable, honest, and pleasant. Having sold cars myself, I understand that every business must make a profit and that trust is built over time in a relationship. I feel that Anne helped me get a fair and equitable deal on a fantastic product. I gave the purchase some thought, and typically when I buy vehicles I tend to be a little more aggressive. After thinking it over for a night, I returned the next morning feeling as if the deal they had offered on my trade in and the price of the vehicle was fair. When I returned that morning I was greeted as pleasantly as I was the night prior and Anne helped me work out a couple of kinks to make sure I was happy. The closing with Derek was pleasant and not at all a high pressure scenario, and I felt that I got supplemental products (GAP and Warranty, which I purchase 90% of the time) that fit my needs well and were fairly priced. A no - nonsense, pleasurable car buying experience. Thank you Anne! More