Toyota on Edens

Great Salesperson! Julianna was a terrific salesperson. Since she knew what I was looking for, she kept me in the loop and kept me updated on used cars as they came in Julianna was a terrific salesperson. Since she knew what I was looking for, she kept me in the loop and kept me updated on used cars as they came in to the dealership. She was very knowledgeable as well as fun and easy to deal with. As a salesperson, I felt that she was very genuine and not trying to just "sell me". She deserves to be recognized. Thanks, Julianna! More

Very easy to book service appointment and Nick Iacullo was excellent to work with when I was there, explaining the process, keeping me posted and overall service was really fast. was excellent to work with when I was there, explaining the process, keeping me posted and overall service was really fast. More

Had an appointment for an oil change that was done in a short amount of time. The free check up was explained very well by Nick with possible repairs and timing. He was very pleasant, competent and effic short amount of time. The free check up was explained very well by Nick with possible repairs and timing. He was very pleasant, competent and efficient. More

Nick Iacullo was polite, thorough, and explained everything, my car was done ahead of when Nick told me I should expect it. I had my oil changed and brake light cover replaced. everything, my car was done ahead of when Nick told me I should expect it. I had my oil changed and brake light cover replaced. More

Been a customer for over 10 years, with two different cars. The service department is fantastic. Shout out to Reggie. He is the reason I only get my car serviced at Northbrook Toyota cars. The service department is fantastic. Shout out to Reggie. He is the reason I only get my car serviced at Northbrook Toyota More

After visiting no less than 10 different dealerships to investigate where to sign for a new lease (VW, Subaru, Honda, Kia) ... nobody came close to caring for us like the people at Northbrook Toyota. They investigate where to sign for a new lease (VW, Subaru, Honda, Kia) ... nobody came close to caring for us like the people at Northbrook Toyota. They were honest, cared about us, and worked very hard to help us get what we needed at a price we could afford. Julianna had been working with me for months via email, and her kind efforts payed off. Adem helped us once we came in the door along with Julianna, and we couldn't be happier! We are grateful to have another lease with Toyota (2020 Corolla) and we will certainly be recommending the Northbrook Toyota dealership to friends and family! More

Northbrook Toyota has serviced my 2003 Corolla from the beginning. No one there has ever disappointed me. Service is always explained and done on time. (In past experience (1987 Hatchback) with another d beginning. No one there has ever disappointed me. Service is always explained and done on time. (In past experience (1987 Hatchback) with another dealer, every oil change there was a surprise - a "problem" needing immediate attention - which prompted me to buy my next new car elsewhere. - NORTHBOOK TOYOTA) Northbrook has NEVER "pushed" any unnecessary work , or took advantage of "a little old lady". This past visit I met Alex Cortez again, and as always, he was a delight, very thorough, and took the time to chat. He has always been very honest. My cars will always be bought and serviced at Northbrook Toyota. More

Trust Service Adviser Like He Was My Older Brother Our 2005 Corolla, which we purchased new at this dealership, has 216,000 miles on it. It had not been to the dealer for major work or inspection in a Our 2005 Corolla, which we purchased new at this dealership, has 216,000 miles on it. It had not been to the dealer for major work or inspection in almost three years. (oil changes and tire rotations being done at a location closer to our home). Since I became the primary driver of this 2005 car three years ago, with my wife purchasing a new Corolla here, as her primary vehicle, I typically put on 25,000 miles a year. Given the grinding noise in the engine area that my wife and I both heard, it was time to "take it in to Reggie". He determined that the problem sound resulted primarily from the need for a new drive belt. He also recommended brake work, discovered a dangerous wheel bearing situation that required immediate attention, and performed some serious engine cleaning. At the same time, he avoided unnecessary recommendations: i.e. time and mileage would have suggested new spark plugs, and I had procrastinated for months on having these looked at, but these were deemed AOK. Twenty years experience with Reggie has taught me to listen to him like I listen to my own wonderful older brother. The car now runs as quietly as sitting in our living room, drinking coffee on a Sunday morning. Moreover, the previous mileage of 33 mpg is now exceeded, with my present estimate being 37 mpg. The price for the entire job, while not inexpensive, was definitely fair for the excellent quality and safety reassurance provided. With the 2005 wheel bearing needing to be ordered, (and you can't expect a dealer to carry a full inventory of 15 year old model parts), the service team still got completed around noontime the following day. My wife Angi and I could not be more satisfied with the concern for both our safety and our wallet, and the consistent, excellent service from Reggie and the team at Northbrook Toyota. More

Service Reggie is an outstanding service provider. My car was having an intermittent issue and he went out of his way to have someone look at it and help fin Reggie is an outstanding service provider. My car was having an intermittent issue and he went out of his way to have someone look at it and help find the problem. Initially, I had someone else there who told me I would be charged $145 for diagnostics, even though I had the extended warranty, if they could not determine the problem. Where as, Reggie insisted they look at my car and found the ignition coil was going bad on my car. He also made sure I fully understood what was wrong with my car, of which I realized I should not be driving it and he provided me with a loaner until the needed part came in to get it fixed. More