Toyota on Edens
Northbrook, IL
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Great service At a time where everything we do is tinged with concern, Nicholas gave me extraordinary service. I am very grateful for his keeping in touch, loaning At a time where everything we do is tinged with concern, Nicholas gave me extraordinary service. I am very grateful for his keeping in touch, loaning me a car with no pleading on my part and seeing to it that the recall was done in a thoroughly professional way. More
Exemplary service above and beyond normal This dealership offered a pickup and delivery service which was very highly appreciated during this time of Coronavirus fears. Alex, the service write This dealership offered a pickup and delivery service which was very highly appreciated during this time of Coronavirus fears. Alex, the service writer, was a delight to deal with. He seemed to take a personal interest in dealing with me and clearly explaining the service items. Plus he personally picked up and delivered my car. Since I didn't go to the dealership it was a nice touch to personally meet with him. Service writers seem to come and go at a fast pace these days so I hope Alex stays with Northbrook Toyota for a long career and I would be very happy to deal with him and Northbrook Toyota in the fujture. Thank You, John VanDivier More
I am a senior citizen and use a walker. Alexander Cortez lifted my walker out of the back seat of the car for me and was very kind and welcoming. He checked on me regularly while I was in the waiting room, lifted my walker out of the back seat of the car for me and was very kind and welcoming. He checked on me regularly while I was in the waiting room, explaining politely my options. He brought me a water bottle. When they were finished with my car, he had it outside the waiting room facing the entry garage door, so I wouldn’t have to walk far, and put my walker back in for me. More
Excellent service. I came in for an oil change and the service was very fast and friendly. I highly recommend Northbrook Toyota to anyone who is looking for excellent automotive service. service was very fast and friendly. I highly recommend Northbrook Toyota to anyone who is looking for excellent automotive service. More
Nick was friendly and efficient. Good service person. I have purchased 2 cars at this dealer and their service on the cars is quite good. No complaints in that area. Nick is new at the dealer, but I found I have purchased 2 cars at this dealer and their service on the cars is quite good. No complaints in that area. Nick is new at the dealer, but I found him to be efficient and capable plus he saved me some money when he told me I only need oil changes twice a year. More
Nick Iacullo helped us so much throughout our service process. He was very kind and he always wanted to help. We were extremely happy with his work. process. He was very kind and he always wanted to help. We were extremely happy with his work. More
knowledgeable, professional and courteous The 2020 Corolla is the 4th vehicle purchased from Northbrook Toyota and 2nd consecutive car secured with Julianna's assistance - she is knowledgeable The 2020 Corolla is the 4th vehicle purchased from Northbrook Toyota and 2nd consecutive car secured with Julianna's assistance - she is knowledgeable about the product, professional with her approach --time is valuable and working with Julianna is time well spent. More
nick iacullo Nick was a pleasant professional person. It was a delight to work with him. Nick went the extra mile. I would do business with him anytime Nick was a pleasant professional person. It was a delight to work with him. Nick went the extra mile. I would do business with him anytime More