Toyota on Edens

Excellent, convenient, fast I had to take my Prius in for regular maintenance. Alex Cortez was friendly and polite. The service went very quickly. It is my third time at this loc I had to take my Prius in for regular maintenance. Alex Cortez was friendly and polite. The service went very quickly. It is my third time at this location and always have had a good experience with the staff. Thank you! More

Dashboard Lights I brought my Rav/4 in and Alex Cortez took care of me He was pleasant and called before doing any work and because of pandemic and i am a senior he I brought my Rav/4 in and Alex Cortez took care of me He was pleasant and called before doing any work and because of pandemic and i am a senior he delivered the car back to me at my home and parked it . He was courteous and knowledgeable and i will go back More

Efficient polite, and went the extra 'mile' with issues RAV4 5,000 mi service. Dealer did a great job. Alex Cortez was my service advisor. He was very helpful. The dealer was took care to protect and disinf RAV4 5,000 mi service. Dealer did a great job. Alex Cortez was my service advisor. He was very helpful. The dealer was took care to protect and disinfect my car. More

Toyota Venza & Toyota Corolla We took our cars in one week apart from each other for different issues. We received great service both times from all the employees especially from We took our cars in one week apart from each other for different issues. We received great service both times from all the employees especially from Alex Cortez. He was super friendly, accommodating, answered my million questions, dealt with my husbands concerns with the patience and professionalism you wish to get everywhere (but don't). Thank you Northbrook Toyota and Alex!! More

Great service At a time where everything we do is tinged with concern, Nicholas gave me extraordinary service. I am very grateful for his keeping in touch, loaning At a time where everything we do is tinged with concern, Nicholas gave me extraordinary service. I am very grateful for his keeping in touch, loaning me a car with no pleading on my part and seeing to it that the recall was done in a thoroughly professional way. More

Exemplary service above and beyond normal This dealership offered a pickup and delivery service which was very highly appreciated during this time of Coronavirus fears. Alex, the service write This dealership offered a pickup and delivery service which was very highly appreciated during this time of Coronavirus fears. Alex, the service writer, was a delight to deal with. He seemed to take a personal interest in dealing with me and clearly explaining the service items. Plus he personally picked up and delivered my car. Since I didn't go to the dealership it was a nice touch to personally meet with him. Service writers seem to come and go at a fast pace these days so I hope Alex stays with Northbrook Toyota for a long career and I would be very happy to deal with him and Northbrook Toyota in the fujture. Thank You, John VanDivier More

I am a senior citizen and use a walker. Alexander Cortez lifted my walker out of the back seat of the car for me and was very kind and welcoming. He checked on me regularly while I was in the waiting room, lifted my walker out of the back seat of the car for me and was very kind and welcoming. He checked on me regularly while I was in the waiting room, explaining politely my options. He brought me a water bottle. When they were finished with my car, he had it outside the waiting room facing the entry garage door, so I wouldn’t have to walk far, and put my walker back in for me. More

Excellent service. I came in for an oil change and the service was very fast and friendly. I highly recommend Northbrook Toyota to anyone who is looking for excellent automotive service. service was very fast and friendly. I highly recommend Northbrook Toyota to anyone who is looking for excellent automotive service. More

Nick was friendly and efficient. Good service person. I have purchased 2 cars at this dealer and their service on the cars is quite good. No complaints in that area. Nick is new at the dealer, but I found I have purchased 2 cars at this dealer and their service on the cars is quite good. No complaints in that area. Nick is new at the dealer, but I found him to be efficient and capable plus he saved me some money when he told me I only need oil changes twice a year. More

I experienced great service, it was easy to schedule and it was done in a timely fashion. Nick was helpful and explained the maintenance well. it was done in a timely fashion. Nick was helpful and explained the maintenance well. More