Toyota on Edens
Northbrook, IL
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Got financing on a well-priced 2012 Honda Pilot I wasn't expecting to get approval, but was treated with respect and the process was quicker and easier than expected. Julianna was great, and has go I wasn't expecting to get approval, but was treated with respect and the process was quicker and easier than expected. Julianna was great, and has gone beyond good customer service. More
Great service, respectful of space during COVID-19 By "Great service", listened to what I thought was needed in preparation for long road trip - after inspection, explained what I really needed. Did r By "Great service", listened to what I thought was needed in preparation for long road trip - after inspection, explained what I really needed. Did repairs that took time, let me know upfront about required parts and delays. Made it clear they respected the COVID-19 issues, and presented a well-cared for car when it was all done. Alex kept me informed over the 2 days it took. Very pleased! More
Great with communication and answering all my questions. Got the price I wanted and made the entire process more pleasant, especially during these hard times! Got the price I wanted and made the entire process more pleasant, especially during these hard times! More
Great Service! We were very satisfied with the entire service experience. Alex called quickly with the estimate and explained each repair. He is very knowledgeable a We were very satisfied with the entire service experience. Alex called quickly with the estimate and explained each repair. He is very knowledgeable and helpful. More
Service as Expected By "Service as Expected", I mean very good service. Alex was attentive, let me know what I need to pay attention to without being pushy. I have never By "Service as Expected", I mean very good service. Alex was attentive, let me know what I need to pay attention to without being pushy. I have never been disappointed at Northbrook Toyota. Toyota. More
Quick service The service was quick and reliable. Alex, my service advisor, was courteous and attentive. Told me my car would be ready within the hour so I waited. The service was quick and reliable. Alex, my service advisor, was courteous and attentive. Told me my car would be ready within the hour so I waited. He even washed my car. Very pleased, thank you. More
Excellent, convenient, fast I had to take my Prius in for regular maintenance. Alex Cortez was friendly and polite. The service went very quickly. It is my third time at this loc I had to take my Prius in for regular maintenance. Alex Cortez was friendly and polite. The service went very quickly. It is my third time at this location and always have had a good experience with the staff. Thank you! More
Dashboard Lights I brought my Rav/4 in and Alex Cortez took care of me He was pleasant and called before doing any work and because of pandemic and i am a senior he I brought my Rav/4 in and Alex Cortez took care of me He was pleasant and called before doing any work and because of pandemic and i am a senior he delivered the car back to me at my home and parked it . He was courteous and knowledgeable and i will go back More
Efficient polite, and went the extra 'mile' with issues RAV4 5,000 mi service. Dealer did a great job. Alex Cortez was my service advisor. He was very helpful. The dealer was took care to protect and disinf RAV4 5,000 mi service. Dealer did a great job. Alex Cortez was my service advisor. He was very helpful. The dealer was took care to protect and disinfect my car. More
Toyota Venza & Toyota Corolla We took our cars in one week apart from each other for different issues. We received great service both times from all the employees especially from We took our cars in one week apart from each other for different issues. We received great service both times from all the employees especially from Alex Cortez. He was super friendly, accommodating, answered my million questions, dealt with my husbands concerns with the patience and professionalism you wish to get everywhere (but don't). Thank you Northbrook Toyota and Alex!! More