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Toyota on Edens
Northbrook, IL
398 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 398 reviews
June 30, 2020
Julianna was very helpful in my purchase of a new Prius while trading in the previous one. She is courteous and understands customer service well. I would certainly recommend using her services at Northbro while trading in the previous one. She is courteous and understands customer service well. I would certainly recommend using her services at Northbrook Toyota. More
by kksri14
Employees Worked With
Julianna Sapozhnikov
June 10, 2020
Julianna was very helpful and informative. She made the purchasing experience a breeze. I dreaded buying a new car because it's usually a hassle. This was nothing like that. Would shop here again. purchasing experience a breeze. I dreaded buying a new car because it's usually a hassle. This was nothing like that. Would shop here again. More
by rick
Employees Worked With
Julianna Sapozhnikov
June 04, 2020
Excellent Professional Service Assistant Service Manager Alex Cortez is very knowledgeable, professional and polite. He was above and beyond. I feel comfortable to work with Alex. Assistant Service Manager Alex Cortez is very knowledgeable, professional and polite. He was above and beyond. I feel comfortable to work with Alex. I recommend him to everybody. More
by Tatyana
Employees Worked With
Alex Cortez
May 20, 2020
I got an oil change. I just had an oil change today an I have been going to this dealership for awhile now an just love the guys there. Alex is wonderful he discounted my I just had an oil change today an I have been going to this dealership for awhile now an just love the guys there. Alex is wonderful he discounted my oil change from $70 to $60 as he knew times were tough. I always love coming to this dealership as they are fast an so reliant with everything. By far out of all Toyota dealerships I love this one. It is also always so clean an plenty of space so I can work on homework or whatever I am doing for that matter. Thank you Northbrook Toyota for keeping me always happy an wanting to come back for more services. More
by atcj21
Employees Worked With
Alex Cortez
May 18, 2020
Experienced sales person I feel comfortable when I purchase a car through Juliana. She knows her job very well. Besides as a sales person she consults you to choose the right I feel comfortable when I purchase a car through Juliana. She knows her job very well. Besides as a sales person she consults you to choose the right vehicle. Highly recommended. See you soon. More
by Ali Azimov
Employees Worked With
Julianna Sapozhnikov
May 14, 2020
Thank you Julianna for great job. You helped us a lot to choose right car and buy it. You are very professional sales consultant. Appreciated choose right car and buy it. You are very professional sales consultant. Appreciated More
by Miralam.Baghirov
Employees Worked With
Julianna Sapozhnikov, Scott Rosengarden
May 09, 2020
Nice when the sales person listens I have purchased a few Toyota’s in my day and this was the best experience yet. Julianna listened to my needs and didn’t push me into something just b I have purchased a few Toyota’s in my day and this was the best experience yet. Julianna listened to my needs and didn’t push me into something just because it was on the lot. The deal went smooth and I would go here again for my next Toyota More
by JZ
Employees Worked With
Julianna Sapozhnikov
May 08, 2020
Had to have a 130,000 mile inspection and get new brakes I have been a Toyota customer here since I bought my first Toyota in 1983. They employees here have always been knowledgeable and friendly. Most rec I have been a Toyota customer here since I bought my first Toyota in 1983. They employees here have always been knowledgeable and friendly. Most recently, employee Alex Cortez helped me work out pricing for the various things required for my Highlander. He was always patient, kind, and professional. I would recommend working with Alex when you stop in to Northbrook Toyota. More
by Ellie
Employees Worked With
Alex Cortez
May 08, 2020
Quick fix! Dropped in unannounced for them to listen to my engine, which was making an odd noise. Alex got me right in and Alcides fixed it in a jiffy. So than Dropped in unannounced for them to listen to my engine, which was making an odd noise. Alex got me right in and Alcides fixed it in a jiffy. So thankful for their help. Good guys. More
by hfh802
Employees Worked With
Alex Cortez
