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Toyota on Edens
Northbrook, IL
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Very good place to bu t.v.g your car That was my first experience with Northbrook Toyota and I hope not the last one. I enjoyed to buy my car here. I got great price, great support and se That was my first experience with Northbrook Toyota and I hope not the last one. I enjoyed to buy my car here. I got great price, great support and service. Everything was done fast and very professional. Special thanks to my sales consultant Alex Kezhdan. More
Overbroad arbitration clause Bought a new car, was required to sign away my right to sue -- could only go to arbitration through the Better Business Bureau. That's fairly standar Bought a new car, was required to sign away my right to sue -- could only go to arbitration through the Better Business Bureau. That's fairly standard in the industry. But Northbrook Toyota's arbitration clause also covers any issues arising from the service department in the future. This is outrageous. Don't sign such an agreement. Or just buy your car elsewhere. Or don't bring your car to their service center. More
Good purchase experience Was looking to upgrade my ride, replacing my 12-year-old Saab which I loved. The folks at Northbrook made me feel right at home and ultimately I went Was looking to upgrade my ride, replacing my 12-year-old Saab which I loved. The folks at Northbrook made me feel right at home and ultimately I went home with a 2016 Camry Hybrid. This vehicle was slightly used - as their service loaner - and was just like new. Got a solid deal on the car as well. Over the past few months I have grown to love my new Camry and the gas mileage with the hybrid is just great. Very quiet and comfortable ride as well. More
2017 RAV4 XLE My 2nd purchase at this dealership 1st was good this 2nd time was excellent excellent thank you Scott will definitely recommend to family and friends My 2nd purchase at this dealership 1st was good this 2nd time was excellent excellent thank you Scott will definitely recommend to family and friends More
Best in Class!!!! Purchased a Camry and after shopping all of Chicago the price and experience were absolutely exceptional. The team delivered as promised and I couldn Purchased a Camry and after shopping all of Chicago the price and experience were absolutely exceptional. The team delivered as promised and I couldn't be happier with the transaction! More
I love my Toyota My total experience with Northbrook Toyota was in every way exceptional. Everyone was so pleasant and helpful. My salesperson ,Tony Decker, made the My total experience with Northbrook Toyota was in every way exceptional. Everyone was so pleasant and helpful. My salesperson ,Tony Decker, made the purchase of my car easy and uncomplicated. He zeroed in on what I was looking for and worked to make it happen quickly and without any hazel.The purchase of a new car can be a stressful and overwhelming affair, but Tony made it easy and a positive experience. Thank you, Tony, for finding me my dream car. I am loving it! More
First time buyer It's been 13 yrs since I bought a new car and I've never been this relax or not anxious buying a car. Despite my bad credit they were able to help me It's been 13 yrs since I bought a new car and I've never been this relax or not anxious buying a car. Despite my bad credit they were able to help me a lot. Thanks guys, you know who you are! More
Excellent Great service, Danilo Chacon & Manager Chad were friendly, straight forward & knowledgeable. Phath Ty financial manager was very informative.Excellent Great service, Danilo Chacon & Manager Chad were friendly, straight forward & knowledgeable. Phath Ty financial manager was very informative.Excellent service at service department by Johnny Ibrahim. I strongly recommend this place if your car need service. I am satisfied with the levels of commitment and service I have received from this dealership, and would absolutely return there. More
Fantastic Old Fashion Car Buying Customer Service I just recently purchased a new 2016 Toyota Avalon Limited. I not only received a great price as the car was a new 2016 model being sold in 2017 but I just recently purchased a new 2016 Toyota Avalon Limited. I not only received a great price as the car was a new 2016 model being sold in 2017 but everyone from the salesperson (Tony) who sold me the car and provided me with unbelievable customer service (I purchased the car on a Friday night and he personally picked my up from my house on Saturday morning and drove me to the dealership to pick-up the car), to Damien who handled the financing, to Eddie in Service who set me up with my first regularly scheduled maintenance down the road, to Dennis, the general manager, who as busy as he is personally spoke to me for about 15 minutes patiently answering my questions before I had even bought the car. These are examples of good old fashioned service which I much appreciated it. More
Love Northbrook Toyota Thank you Northbrook Toyota for a great and easy experience buying my new 2017 RAV 4! Larry Breitman was my salesman and he helped me with everything! Thank you Northbrook Toyota for a great and easy experience buying my new 2017 RAV 4! Larry Breitman was my salesman and he helped me with everything! He took the time to let me drive every model and car I chose! He spent over an hour showing me how the features of my new car! He made the whole process easy! Thank you! More