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Toyota on Edens

Northbrook, IL

3.9
398 Reviews

1530 Frontage Rd

Northbrook, IL

60062

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Showing 398 reviews

February 08, 2017

First time buyer It's been 13 yrs since I bought a new car and I've never been this relax or not anxious buying a car. Despite my bad credit they were able to help me More

by DianaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Chacon And Damien
Feb 08, 2017 -

Toyota on Edens responded

Hi Diana, We are happy to help. Not everyone has perfect credit and have had "life's interruptions". We see our fair share, and know how to make things work without the pain and peril typically associated with those circumstances. We are grateful for your business, and this kind review. Sincerely, Dennis Pecho General Manager

February 08, 2017

Excellent Great service, Danilo Chacon & Manager Chad were friendly, straight forward & knowledgeable. Phath Ty financial manager was very informative.Excellent More

by Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Chacon
Feb 08, 2017 -

Toyota on Edens responded

Hi Mr. Patel, Thank you for the accolades for our people. We think they're great too. Your review is very helpful to those searching for a car and dealer. This shows how we are now, and makes people shopping know they can expect to find nice people here. We appreciate your help, and your business. Sincerely, Dennis Pecho General Manager

February 04, 2017

Fantastic Old Fashion Car Buying Customer Service I just recently purchased a new 2016 Toyota Avalon Limited. I not only received a great price as the car was a new 2016 model being sold in 2017 but More

by Donald H Bodnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Decker, Damien Galvin, Eddie Perez, Dennis Pecho
Feb 08, 2017 -

Toyota on Edens responded

Hi Don, You are wonderful to say such nice things. You had valid questions, relevant to how you want things to be. I was happy I could help. I will share this with Tony and his Managers. You are a pleasure to work with. We appreciate your business. Sincerely, Dennis Pecho General Manager

January 26, 2017

Love Northbrook Toyota Thank you Northbrook Toyota for a great and easy experience buying my new 2017 RAV 4! Larry Breitman was my salesman and he helped me with everything! More

by crkrnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Breitman, Dennis Pecho
Jan 28, 2017 -

Toyota on Edens responded

Hi crkrnc? Thank you for your great review, and compliments for Larry. By now, folks are beginning to see we've changed. I appreciate you helping us get the word out on how easy it is to buy a car here. I hope to see you when you are in for your complimentary maintenance. Sincerely, Dennis Pecho General Manager

January 17, 2017

Great experience by a 2017 Corolla Dealership experiences often times can be exhausting and unpleasant, but the team at Northbrook Toyota seem to enjoy what they do and made the experie More

by Torria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D, Phath Ty, Jeff Kobayashi
Jan 18, 2017 -

Toyota on Edens responded

Hi Torria, Yes, we know buying a car is frightening sometimes. We are pretty good at making it seem simple, and even fun. Shouldn't it be? This is a huge investment. We like to see you enjoy it all the way through. Thank you for this kind review, but most of all, for your business. Sincerely, Dennis Pecho General Manager

January 15, 2017

Great experience buying a 2017 Toyota Highlander! We were interested in the Highlander but had a lot of questions. The salesman, Scott Rosengarden, was extrememly helpful in answering all of our quest More

by angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rosengarden
Jan 16, 2017 -

Toyota on Edens responded

Hi Angela, Thank you for your kind review. Scott is both friendly and knowledgeable. He, like everyone here, works to have your experience all you wish it could be. We have a humble store, but it's filled with nice, pressure-free people who have the same thing in mind; your happiness. I am delighted you chose us as your dealer. I look forward to seeing you for your first complimentary maintenance. Sincerely, Dennis Pecho General Manager

January 10, 2017

Great sales experience with Larry Breitman Larry was informative, helpful and very friendly. We never felt pressured and he really listened to us and got us wanted we wanted. He walked throug More

by Kirk Hoopingarner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Breitman, Jeff Kobayashi
Jan 10, 2017 -

Toyota on Edens responded

Hi Kirk, They both said you were a pleasure to work with. I am grateful for your business, and time taken to post this review. I spoke with you briefly on Saturday, and Monday, you're driving your new car. That's fast! We love that! We all remain at your service. Sincerely, Dennis Pecho General Manager

January 09, 2017

Great sales experience Last week we bought our new Camry XLE from Northbrook Toyota. We had a very pleasant experience. The staff was friendly and welcoming and very profe More

by dbails
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark King, Mike, Phath Ty
Jan 10, 2017 -

Toyota on Edens responded

Thank you so much for your review and kinds words about Mark and Ty. We keep a "no pressure" environment here, so much of the stress associated with buying a car is gone. Mark is fairly new with us, and his training was more; "just be yourself, and treat everyone as you would like to be treated", than is was sales training. We believe this is how it should be. I appreciate your business. Sincerely, Dennis Pecho General Manager

January 06, 2017

Personable experience with Alex Kazhdan Last week we bought our Toyota Sienna from Northbrook Toyota. I am delighted with the car and the excellent service. Alex Kazhdan provided a personabl More

by vivian77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kazhdan
Jan 07, 2017 -

Toyota on Edens responded

Hi Vanessa, Thank you for this great review. Alex certainly has a very straight forward way about him, and that is refreshing when your buying a car. We all believe there is an easy way to work out a great deal for everyone, without all the stress commonly associated with buying a car. I am grateful for your business, and your time to post here. I will share this with Alex and our staff. Sincerely. Dennis Pecho General Manager

December 22, 2016

Great dealer, service, and sales support. I was a Northbrook Toyota customer for 15 years, then tried something else which was not as great, so returned to Northbrook Toyota this year. Great More

by patti
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Siegel, Dennis Pecho
Dec 26, 2016 -

Toyota on Edens responded

Well Hi Patti. I see your post here as well as Yelp. I truly appreciate your glowing review of our men Scott and Reggie. We all try our level best to make everyone happy. It's apparent our team accomplished that with you. There reviews are important to us, and the customers researching us online. We are grateful you took your time to tell everyone how you feel about these two men. It's helpful and reassuring to everyone who reads it. Scott and Reggie have already seen these reviews, and are flattered. I will also share with our staff. We all remain at your service. Sincerely, Dennis Pecho General Manager

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