Toyota on Edens
Northbrook, IL
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Nice and respectful people This is the place that proves human resource is much more important than facilities. Manager (Chad) is awesome and the sale person Michael was so h This is the place that proves human resource is much more important than facilities. Manager (Chad) is awesome and the sale person Michael was so helpful, even I like the finance person Damien. I learned a lot and got useful information about the car purchase. I personally compared the place with four other Toyota dealerships, and then decided to get back there and do the deal. More
excellent Very nice people and very helpful . especially scott siegel. Without that person the vehicle would never have left the lot sold to me.never met the he Very nice people and very helpful . especially scott siegel. Without that person the vehicle would never have left the lot sold to me.never met the head manager there at the dealership you listed here on the website. More
Knowledgeable, professional, low key sales, good price I returned to Northbrook Toyota because of my prior experience - 17 years ago- and was very happy. It was time to trade in my 2000 Camery. Danilo Cha I returned to Northbrook Toyota because of my prior experience - 17 years ago- and was very happy. It was time to trade in my 2000 Camery. Danilo Chacon, the salesman, patiently and honestly answered all my questions, explained how to use the new technology, did not pressure me, and, together with the general manager and finance people, gave me a good price for the my new car. Great experience and I am very happy with the new car! More
Super Dealership Just came home with my fourth car purchased at Northbrook Toyota. Debra Alvarez in Sales and General Manager Dennis Pecho were terrific to do busines Just came home with my fourth car purchased at Northbrook Toyota. Debra Alvarez in Sales and General Manager Dennis Pecho were terrific to do business with. Reggie in the service department has also been a pleasure to work with over the last many years on my other cars Thank you Northbrook Toyota. More
Very good place to bu t.v.g your car That was my first experience with Northbrook Toyota and I hope not the last one. I enjoyed to buy my car here. I got great price, great support and se That was my first experience with Northbrook Toyota and I hope not the last one. I enjoyed to buy my car here. I got great price, great support and service. Everything was done fast and very professional. Special thanks to my sales consultant Alex Kezhdan. More
Good purchase experience Was looking to upgrade my ride, replacing my 12-year-old Saab which I loved. The folks at Northbrook made me feel right at home and ultimately I went Was looking to upgrade my ride, replacing my 12-year-old Saab which I loved. The folks at Northbrook made me feel right at home and ultimately I went home with a 2016 Camry Hybrid. This vehicle was slightly used - as their service loaner - and was just like new. Got a solid deal on the car as well. Over the past few months I have grown to love my new Camry and the gas mileage with the hybrid is just great. Very quiet and comfortable ride as well. More
Overbroad arbitration clause Bought a new car, was required to sign away my right to sue -- could only go to arbitration through the Better Business Bureau. That's fairly standar Bought a new car, was required to sign away my right to sue -- could only go to arbitration through the Better Business Bureau. That's fairly standard in the industry. But Northbrook Toyota's arbitration clause also covers any issues arising from the service department in the future. This is outrageous. Don't sign such an agreement. Or just buy your car elsewhere. Or don't bring your car to their service center. More
2017 RAV4 XLE My 2nd purchase at this dealership 1st was good this 2nd time was excellent excellent thank you Scott will definitely recommend to family and friends My 2nd purchase at this dealership 1st was good this 2nd time was excellent excellent thank you Scott will definitely recommend to family and friends More
Best in Class!!!! Purchased a Camry and after shopping all of Chicago the price and experience were absolutely exceptional. The team delivered as promised and I couldn Purchased a Camry and after shopping all of Chicago the price and experience were absolutely exceptional. The team delivered as promised and I couldn't be happier with the transaction! More
I love my Toyota My total experience with Northbrook Toyota was in every way exceptional. Everyone was so pleasant and helpful. My salesperson ,Tony Decker, made the My total experience with Northbrook Toyota was in every way exceptional. Everyone was so pleasant and helpful. My salesperson ,Tony Decker, made the purchase of my car easy and uncomplicated. He zeroed in on what I was looking for and worked to make it happen quickly and without any hazel.The purchase of a new car can be a stressful and overwhelming affair, but Tony made it easy and a positive experience. Thank you, Tony, for finding me my dream car. I am loving it! More