Toyota on Edens

Great Experience ! My wife and I had an awesome experience getting a new Highlander from Northbrook Toyota. Dimitry was very helpful on getting us the color we wanted an My wife and I had an awesome experience getting a new Highlander from Northbrook Toyota. Dimitry was very helpful on getting us the color we wanted and worked with us to close the deal. More

The only place i will buy a car from - best people/service i have been buying from northbrook toyota since 2006 - the experience today working with Alex Kazhdan was the best ive had - ever, anywhere. Alex i i have been buying from northbrook toyota since 2006 - the experience today working with Alex Kazhdan was the best ive had - ever, anywhere. Alex is thoughtful and informative and made the new car buy a breeze - George in financing was terrific and Scott Rosengarden made me feel right at home. Northbrook Toyota has the best people from front to shop - service on any vehicle ive owned has always been so easy to deal with and the online scheduling is really great. Buy from them - and take it from me , BUY GAP INSURANCE! the pennies you will spend will save you thousands if anything happens to your vehicle! sincerely - Howard Elovitz More

Best car buying experience Everyone was really nice and professional and informative. I spoke with Larry on the phone for2days about a vehicle I was interested in and unlike mo Everyone was really nice and professional and informative. I spoke with Larry on the phone for2days about a vehicle I was interested in and unlike most car salesmen in my opinion Larry was kind enough to talk me through the process and free of sales pressure. Finally made it to the dealership worked with Larry and he got me in the car I was after. Thanks Larry! More

Great sales staff, terrible finance officers This was one of the only dealerships where the sales person I was in contact with did not evade my questions or continuously pressure me to visit the This was one of the only dealerships where the sales person I was in contact with did not evade my questions or continuously pressure me to visit the lot before I was ready to make a purchase. Anthony was exceedingly helpful, well informed, and attentive to my needs. Everything went well with the sales process, however when it came to drafting the paperwork we were made to wait over 3 hours after everything has been negotiated and credit checks processed. Then the finance officer got involved. First he attempted to set the financing at a higher interest rate than we had originally agreed upon and vacillated over whether or not we could receive the rate we had previously been told we would receive. Then, he attempted to employ high pressure tactics to get us to purchase extended service and cleaning contracts while fluctuating wildly on the pricing. And lastly, he attempted to shame me and accuse me of failing to support my family by turning down the services he offered (which I had previously researched and found not to be prudent be purchases). Despite all of this, I will say that everything was drafted up accurately, he wasn't impatient with me for reading through everything before signing and didn't try to force me to sign the mandatory arbitration clause (which is a provision that every consumer should learn more about). So, if you know what you want and can stick to your guns when dealing with financing... It's a very good dealership. More

Come to Alex Kazhdan he will help you We bought Highlander with the help of Alex Kazhdan. Great car ! Great service! But dealership needs improvement at least road reconstruction. But expe We bought Highlander with the help of Alex Kazhdan. Great car ! Great service! But dealership needs improvement at least road reconstruction. But experience was good! More

I have never had as positive experience with the dealership as this one. Can’t have enough good words about the saleswoman (Julianna), about the finance manager (George) and overall that shop. They have pro as this one. Can’t have enough good words about the saleswoman (Julianna), about the finance manager (George) and overall that shop. They have provided me with the best price from all the dealerships, they have stock to that price, have not tried to haggle for a penny more, helped me get the 0% finance, and got me out of the door with the car i wanted and features i asked. More

Good experience. Our experience at Northbrook Toyota was great. Professional, friendly, honest, accommodating. All the staff we worked with, Alex, George and Ryan were Our experience at Northbrook Toyota was great. Professional, friendly, honest, accommodating. All the staff we worked with, Alex, George and Ryan were friendly, knowledgable and accommodating. More

Upfront and helpful The entire process was very fast, and the staff was very helpful. Anthony was able to find the car that I was looking for and get me a test drive very The entire process was very fast, and the staff was very helpful. Anthony was able to find the car that I was looking for and get me a test drive very quickly. He was very knowledgeable about the features of the car and the services offered by the dealership. The final price was very reasonable. More

The best I had the best buying experience ever today. No hidden surprises and no attempts to oversell, The only things they offered were what made sense. I I had the best buying experience ever today. No hidden surprises and no attempts to oversell, The only things they offered were what made sense. I felt more like a friend than a customer. That also goes for Damien the finance guy More

Buying Process Had a wonderful experience! They exceeded my expectations. Anthony was very professional and extremely helpful! The price was great, the people who wo Had a wonderful experience! They exceeded my expectations. Anthony was very professional and extremely helpful! The price was great, the people who work there are great, i had excellent experience in purchasing a new car. Would recommend Anthony Jimenez to anyone looking to buy a car. More