Toyota on Edens

Alex is EXCEPTIONAL! This is the second car we buy from Alex. Our first experience was excellent so we knew right away where to go when we decided to buy a new car instea This is the second car we buy from Alex. Our first experience was excellent so we knew right away where to go when we decided to buy a new car instead of wasting time visiting several car dealers like we had to do before. We told Alex over the phone what kind of car we were looking for, he found it, we stopped by to finalize, then back a couple of days later to pick up our new car (he got the perfect car for us from Milwaukee) and to do the paperwork - kudos to Chad who had all paperwork ready and very clear. While we were signing the papers, Alex took care of everything we had asked him and more! Box to return to Ikea was moved to our new car as well as a few other personal items we forgot in the old car. Ipass was set, plates installed with the cute little paw frame we had on the previous car (we forgot to ask him to do this but he did!), and he was even able to retrieve a lovely chain/pendant that was stuck in between panels. When we entered our new car, he made sure to explain everything about the sound system, navigation, voice, etc. and he even set up our garage door opener! All this while I suspect he was supposed to be done with work much earlier that day. But Alex does prioritize his customers who, in return, go back to him when it's time to get a new car. The entire process was quick, clear and fair. We love dealing with Alex, he's got a super nice personality and he is the best car dealer we've ever met, and we've met many over many years of suffering through the process of buying a car! No more! Alex is really your guy if you don't have time and energy to lose while getting excellent service and a fair price. More

Dimitry Ask for Dimitry Fuklev he is literally the man . I had a price in my head and he matched it Right off the bat . Everyone knows Car hunting is just as Ask for Dimitry Fuklev he is literally the man . I had a price in my head and he matched it Right off the bat . Everyone knows Car hunting is just as stressful as house hunting. Finding the right car for the right price is a lot of work. But when you find the right dealership and the right salesman you feel at easy! Need a car, don’t bother looking anywhere else but Northbrook Toyota with the salesman Dimitry! Awesome service and awesome salesman! I’ve been searching for the right car for a weeks, I called over to Northbrook to see prices and stock, I was told to come in and I will be taken care of. Taken care of was exactly what Demetri did! He does not play, gets straight to the point. My family purchased from them before, this is the reason I went there. They do not try to push you to purchase, but they want you to be happy when you purchase. Great service, will definitely be shopping there again. I vouch for him 100% —Ahmad More

Excellent! My wife and I had a great experience at Northbrook Toyota. Julianna Sapozhnikov was our salesperson, and we were satisfied with her service. She was w My wife and I had a great experience at Northbrook Toyota. Julianna Sapozhnikov was our salesperson, and we were satisfied with her service. She was welcoming and straightforward. Julianna made the process of buying a new car easy. If you are new to buying a car, I recommend coming to Northbrook Toyota! More

Continued Great Experiences This was our third car purchased at Northbrook Toyota. We expected, and received, great service. Alex Kazhdan was our salesperson. He was truly exc This was our third car purchased at Northbrook Toyota. We expected, and received, great service. Alex Kazhdan was our salesperson. He was truly exceptional in his knowledge, courtesy and respect for our wishes. We would recommend Northbrook Toyota to any of our friends looking to purchase a new car, not only for the pleasant experience of the purchase, but the great care and service given by the service department. More

Great experience This dealership was very great to work with. They made the process of buying a car easy and affordable!! I will definitely come here again. This dealership was very great to work with. They made the process of buying a car easy and affordable!! I will definitely come here again. More

Another great experience Our family had a great experience buying a car today. Our salesperson, Eric Toalson, was well informed, friendly and respectful. He was not pushy and Our family had a great experience buying a car today. Our salesperson, Eric Toalson, was well informed, friendly and respectful. He was not pushy and made our buying process comfortable and smooth. Chad Mulholland dealt with the financial aspects of the transaction was very helpful also More

Used car Never had such a great experience before . Meet with Julianna Sapozhnokov and what can I say warm and honest Pearson . Even I knew she is new there sh Never had such a great experience before . Meet with Julianna Sapozhnokov and what can I say warm and honest Pearson . Even I knew she is new there she was able to answer all my questions and show me all options . Never pushed me to buy but it was the most fair deal I ever get . Andrew helped me to stable my finance payment . Thank you guys . I always will recommend you as the best of the best More

Dealer was very honest and delivered car as promised Finance department was very prompt . salesman was knowledgeable about vehicle and conducted himself with integrity. They delivered vehicle on time and Finance department was very prompt . salesman was knowledgeable about vehicle and conducted himself with integrity. They delivered vehicle on time and kept promises. I would definitely buy another vehicle at Northbrook Toyota More

Deal done right Our salesman Alex Kazhdan was helpful and did a good job finalizing our deal. Damien was also very pleasant and helped solidify the transaction. Than Our salesman Alex Kazhdan was helpful and did a good job finalizing our deal. Damien was also very pleasant and helped solidify the transaction. Thanks! More

Went to buy a used Toyota My salesperson was Julianna Sapozhnikov. She was highly professional with a genuine concern for my needs. This type of salesperson is an asset to Nort My salesperson was Julianna Sapozhnikov. She was highly professional with a genuine concern for my needs. This type of salesperson is an asset to Northbrook Toyota. Her hard work and dedication will only boost sales. I wish her and Northbrook Toyota continued success More