Toyota on Edens
Northbrook, IL
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Great experience Matt was terrific!! Explained everything clearly, was friendly, no hard pressure sale and delightful to deal with!! I would definitely recommend this Matt was terrific!! Explained everything clearly, was friendly, no hard pressure sale and delightful to deal with!! I would definitely recommend this dealership...can’t wait to see the new building!! More
Great experience! Matt was great to deal with in helping us buy our new Highlander. He was very easy to deal with and very helpful. The whole experience was great. Matt was great to deal with in helping us buy our new Highlander. He was very easy to deal with and very helpful. The whole experience was great. I would highly recommend Northbrook Toyota. Thanks Matt More
Wow! What a great team!! Dennis Carolan was great in explaining the cars' certification, the warranty, and features of the auto details. Anthony Pociask and Damien Galvin m Dennis Carolan was great in explaining the cars' certification, the warranty, and features of the auto details. Anthony Pociask and Damien Galvin made sure we got the best deal possible. Anthony Jimenez was there with us while the car was going through final prep for us to take it home. Everyone on the team was very professional, yet friendly. Each of them contributed to making the purchase of my 2015 Camry a very positive experience. The all exemplified commitment to the highest quality of customer service. We live in Wisconsin, but will be referring friends to Northbrook Toyota. Very happy and satisfied customers, Linda and Earl Smith More
Stress Free New Car Shopping Everybody at this dealership was friendly, knowledgeable, and helpful. Anthony Jimenez was my salesperson, and he made the experience completely stres Everybody at this dealership was friendly, knowledgeable, and helpful. Anthony Jimenez was my salesperson, and he made the experience completely stress free. He not only was able to answer all of my questions, about the 2018 Toyota Camry, but he even gave me information I hadn't thought to ask about. When it came time to discuss price, Anthony worked with me to get into the price range/Camry trim that I wanted. After the purchase paperwork was complete, Anthony sat in the car with me, and went over all of the features, in-depth, including helping me download the Entune applications to my iPhone, and pairing it via Bluetooth. If you're in the market for a new Toyota, head to Northbrook Toyota, and ask for Anthony Jimenez; you won't regret it. More
Very helpful, friendly people. knowledgeable . I came in wanting a certain vehicle and with the help of Anthony Jimenez I drove off with my car, he was very helpful, he answered all my questions, w I came in wanting a certain vehicle and with the help of Anthony Jimenez I drove off with my car, he was very helpful, he answered all my questions, was very friendly , I will recommend this dealer and Anthony to anyone who is shopping for a new or used Toyota/vehicle. I was extremely happy and very satisfied with my experience in purchasing my new car, I had a 2003 Toyota and with the help of Anthony I drove off with a 2017 beautiful Toyota super happy with my purchase. More
Just excellent I got camry 2018 for great price from Alex and Anthony.Service was exseptional.They are very knowledgeable persons explain to me everything about new I got camry 2018 for great price from Alex and Anthony.Service was exseptional.They are very knowledgeable persons explain to me everything about new car with no pressure to buy.I am happy with my purchase and will go definitely for my next car to this dealership More
Got model I wanted for a fair price, I think Julianna spent a lot of time with us and gave great customer service before, during and after the sale. Eddie Perez is our preferred service represent Julianna spent a lot of time with us and gave great customer service before, during and after the sale. Eddie Perez is our preferred service representative. We trust him. More
Toyota I’ve been waiting for the last two weeks for the floor mats and bed liner and I still don’t have any answer.Every time I call I get the same answer wh I’ve been waiting for the last two weeks for the floor mats and bed liner and I still don’t have any answer.Every time I call I get the same answer which is (let me talk to my manager and I’ll call you back)and nobody calls me back.I don’t know if that’s the way they work or as soon as they can sell you the vehicle they don’t care about you and anything else anymore. More
Excellent! My husband and I needed a new car for an upcoming road trip. We arrived at the dealer late and near closing time but Julianna and team were very acco My husband and I needed a new car for an upcoming road trip. We arrived at the dealer late and near closing time but Julianna and team were very accommodating and made the purchase a great experience. More
Alex is EXCEPTIONAL! This is the second car we buy from Alex. Our first experience was excellent so we knew right away where to go when we decided to buy a new car instea This is the second car we buy from Alex. Our first experience was excellent so we knew right away where to go when we decided to buy a new car instead of wasting time visiting several car dealers like we had to do before. We told Alex over the phone what kind of car we were looking for, he found it, we stopped by to finalize, then back a couple of days later to pick up our new car (he got the perfect car for us from Milwaukee) and to do the paperwork - kudos to Chad who had all paperwork ready and very clear. While we were signing the papers, Alex took care of everything we had asked him and more! Box to return to Ikea was moved to our new car as well as a few other personal items we forgot in the old car. Ipass was set, plates installed with the cute little paw frame we had on the previous car (we forgot to ask him to do this but he did!), and he was even able to retrieve a lovely chain/pendant that was stuck in between panels. When we entered our new car, he made sure to explain everything about the sound system, navigation, voice, etc. and he even set up our garage door opener! All this while I suspect he was supposed to be done with work much earlier that day. But Alex does prioritize his customers who, in return, go back to him when it's time to get a new car. The entire process was quick, clear and fair. We love dealing with Alex, he's got a super nice personality and he is the best car dealer we've ever met, and we've met many over many years of suffering through the process of buying a car! No more! Alex is really your guy if you don't have time and energy to lose while getting excellent service and a fair price. More