Toyota on Edens
Northbrook, IL
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Used Toyota I wish I could always met such a great sales person. Julianna did great job , not pushing , understanding in our goal . Recommended 100% for everyone I wish I could always met such a great sales person. Julianna did great job , not pushing , understanding in our goal . Recommended 100% for everyone More
New car Thought will be again game as all dealership do, expect to spend half day . But wow was so surprised. Sales person Julianna did everything so smooth a Thought will be again game as all dealership do, expect to spend half day . But wow was so surprised. Sales person Julianna did everything so smooth and straight. Had best experience for long time . Managers was nice and friendly. Would recommend to everyone to deal with . I wish Julianna to stay honest and understanding person. Good luck at your carrier. More
Excellent experience Larry was very helpful in finding me a vehicle that suited me best. He was very patient with me and knowledgeable about the various vehicles at the de Larry was very helpful in finding me a vehicle that suited me best. He was very patient with me and knowledgeable about the various vehicles at the dealership. Damien was also vey helpful in securing financing and working deligently to expediate the process. I would definitely recommend Larry, Damien, and Northbrook Toyota for anyone shopping for a vehicle. More
Earning Business, The right way The customer experience and service of Julianna, Damian and Manny was truly impressive. Julianna was my first contact and approached me almost immedi The customer experience and service of Julianna, Damian and Manny was truly impressive. Julianna was my first contact and approached me almost immediately and facilitated a great experience. She made sure that she would do whatever she could in her power to not only make sure the deal got done but on my terms. The hand off to Damian was just as great. Damian made the finance process literally seamless and so easy to communicate. Lastly, the candid and open communication with Ryan was much appreciated. I had a specific concern about my vehicle and Ryan had addressed the concern and assisted with a solution. Great experience! More
Great buying experience! Julianna made this transaction very simple. She was willing to listen to me and willing to work with my needs. Overall she was very helpful and utiliz Julianna made this transaction very simple. She was willing to listen to me and willing to work with my needs. Overall she was very helpful and utilized her team to answer my questions and make it a great experience buying my first new car. More
Refuse to return our call We took our car in for service and were overcharged. We have called the manager and the owner neither of which will return our call We took our car in for service and were overcharged. We have called the manager and the owner neither of which will return our call More
Some great people some not so great Larry and Damian were fantastic. I was not taken seriously when I walked in and not until after filling out paper work. Heard lots of yelling and curs Larry and Damian were fantastic. I was not taken seriously when I walked in and not until after filling out paper work. Heard lots of yelling and cursing directed at the salesmen by higher management. Not a good feeling from them at all. 3 stars because I would buy a car from Larry any day. Even helped me load my bike into my new car! More
Great Experience I had a great new car buying experience at Northbrook Toyota. Alex and Manny were exceptionally helpful in answering my questions and gently kept con I had a great new car buying experience at Northbrook Toyota. Alex and Manny were exceptionally helpful in answering my questions and gently kept contact with me (as did Ryan) over about two weeks while I was waffling about buying a new Sienna. They were very flexible and reasonable when I was ready to negotiate and we were able to make it happen. Good job Northbrook Toyota! More
Great experience Easy to work with and Fair. Have bought 6 total cars and this deal was by far the easiest. Will recommend to anyone interested in a car. Easy to work with and Fair. Have bought 6 total cars and this deal was by far the easiest. Will recommend to anyone interested in a car. More
Amazing experience with a great dealership My brother and I were car shopping and he had scheduled a test drive here. I had test drives scheduled later in the day at another dealership, not kno My brother and I were car shopping and he had scheduled a test drive here. I had test drives scheduled later in the day at another dealership, not knowing he was going to a Toyota dealership and I was looking at buying a Highlander. So while he was testing driving his car, I mentioned to his salesman, Alex Kazhdan, that I had a test drive scheduled, but that if he could meet or beat the price of the car I was looking at I would purchase from him. Alex was an amazing salesman, after he verified the price from the other dealership, he gave me the same price but for a slightly better model. I was thrilled, and Alex didn't put any pressure on up-selling additional features or packages I wasn't interested in. I highly recommend going to Alex if you're in the market for a new car! In addition, Damien Galvin, was a delight to work with on my financing. He was extremely knowledgeable of all the discounts Toyota was offering, and I was even able to receive additional service package that actually brought my interest rate lower! I can not say enough great things about the staff at Northbrook Toyota, everyone we encountered was extremely friendly, and you are made to feel like family. Do your self a favor and buy your next vehicle from Alex and have Damien do your financing, you won't regret it! More