Toyota on Edens
Northbrook, IL
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Great service! Highly recommending this dealership and Julianna as a sales personulianna was very knowledgeable sales person. She was not pushy and eager to help! My Highly recommending this dealership and Julianna as a sales personulianna was very knowledgeable sales person. She was not pushy and eager to help! My car was a special order because of the manual transmition. She was very helfull and understanding! Highly recommending this dealership in this Julianna is a sales person More
Disaster I bought a used 2017 Toyota Camry from this Dealer. Two days after buying, I pull into a gas station and while trying to open the fuel door, the fuel I bought a used 2017 Toyota Camry from this Dealer. Two days after buying, I pull into a gas station and while trying to open the fuel door, the fuel lever wasn't working. I immediately drove to Northbrook Toyota. Good thing it was still open. I asked my sales guy to see what's the problem and he said it's just small issue. Apparently it was not! They had to replace the whole lever because it was broken. And when I told this to the sales guy, he indirectly tries to blame it on me that I broke it. How can someone break a lever from the inside that too few days from buying? This is a sales guy, who'll say anything rubbish to cover the dealership fault. And then on Thursday, the service guys said "Since I just bought it, it can be fixed for free". And they didn't have the spare part, so they had to order it. I was asked to come on Saturday. When I got there on Saturday, they said it's a $300 work, they'll give it for $100. I have never seen a dealership that works this bad. A bunch of liars and crooks. It was a disaster. In the end, the manager threw me out of the dealership for creating a ruckus and he said I apparently disrespected him and will call the cops on me for just trying to pull a paper that said Toyota Warranty on his desk, when I was just trying to talk to him because he was always on his cellphone. More
They made my buying experience a pleasant one. I had a wonderful buying experience at this dealership. Alex and Ryan were pleasant and helpful in the purchase of my 2019 Toyota. Thanks to the team. I had a wonderful buying experience at this dealership. Alex and Ryan were pleasant and helpful in the purchase of my 2019 Toyota. Thanks to the team. More
Great experience for a busy person! Alex and team were terrific - we had just moved from out of state and started a new job and were incredibly busy. Alex and Damien were able to take ca Alex and team were terrific - we had just moved from out of state and started a new job and were incredibly busy. Alex and Damien were able to take care of almost everything for us over the phone so we just had to show up and leave with a great car and a great deal. Thanks!!! More
Great experience I had a great experience with this dealership. This was my first time financing a car honestly. Alex and Damien made the experience less hectic and wo I had a great experience with this dealership. This was my first time financing a car honestly. Alex and Damien made the experience less hectic and worthwhile for me. They took time to explain the entire details of the process from beginning to the end and the financing details with the bank. I do appreciate their patience during the entire process. I'd highly recommend this place. More
Great experience . Ryan was so helpful because we are new to this process and Cruz was great also. Overall unbelievable experience and we recommend this dealership. . Ryan was so helpful because we are new to this process and Cruz was great also. Overall unbelievable experience and we recommend this dealership. More
Exceptional Experience Streamlined process with a great deal on a great car. Manny Javaid was very responsive and Alex Kazhdan was extremely helpful. Very happy with the p Streamlined process with a great deal on a great car. Manny Javaid was very responsive and Alex Kazhdan was extremely helpful. Very happy with the process and the experience. More
Liars Sold a truck to my dad that they knew had a major accident but a clean Carfax. Google search of the vin showed the truck was bought at auction with ma Sold a truck to my dad that they knew had a major accident but a clean Carfax. Google search of the vin showed the truck was bought at auction with major damage. My dad took it back within 24 hours and they just made excuses and wouldn’t take the truck back. Poor, poor customer service. In addition to this, they refuse to replace the headlight that is broken because “they don’t have it in stock”. Highly recommend avoiding this dealership for any shopping or work. Bunch of liars. More
Great experience! Very quick, no waste of time and there was a little room for negotiation even though the car had the best price on the market. Alex Kazhdan was great Very quick, no waste of time and there was a little room for negotiation even though the car had the best price on the market. Alex Kazhdan was great and very helpful. More
Best Car buying experience Damien Galvin and Scott Siegal were excellent through the entire buying process. Damien and Scott were Very honest and professional employees. Thanks Damien Galvin and Scott Siegal were excellent through the entire buying process. Damien and Scott were Very honest and professional employees. Thanks for the Amazing experience. More