Toyota on Edens
Northbrook, IL
Filter Reviews by Keyword
By Type
Showing 399 reviews
John Lee handled the financial end of our new Prius purchase, he was friendly and efficient. He guided us to the protection plan that was in line with our needs. Thank you John. purchase, he was friendly and efficient. He guided us to the protection plan that was in line with our needs. Thank you John. More
Recently purchased a used Acura Integra here, and had perhaps my best experience buying a car! Mark Rahn was my salesman, we talked more about life than the car. No pressure, no xx finance. Worked most o perhaps my best experience buying a car! Mark Rahn was my salesman, we talked more about life than the car. No pressure, no xx finance. Worked most of the deal by phone prior to going there, so I ended up in and out of the dealership in less than a couple of hours. Awesome experience, would go back there any day. More
It’s been a true pleasure to buy my Camry XLE from Toyota on Edens. Both Mark and Terry went the distance to make sure I felt comfortable throughout the process and that everything about the car was in tip t on Edens. Both Mark and Terry went the distance to make sure I felt comfortable throughout the process and that everything about the car was in tip top shape. Mark has a solid understanding of the car’s features and he was very kind and patient in teaching me how everything works. Likewise, Terry was extremely helpful in teaching me how to make the most of my car’s electronics from keyless entry to bluetooth audio. Thanks guys! More
I was happily taken away by the professionalism and kindness staff here had to offer. Dan and John were the people I interacted with the most, and both of them were honest and caring towards me buying kindness staff here had to offer. Dan and John were the people I interacted with the most, and both of them were honest and caring towards me buying my first car, and what options I had to offer them as far as financing. Initially, sitting down with Dan, I told him about my interest in a comparable car at another dealership. As it turned out, I had missed a bad detail in the other car's CarFax. Dan saved me a trip across the state just by double checking the CarFax with me. As discussion of interest rates progressed between us, it became clearer to Dan how serious I was about my finances and he asked his manager (Carl) about lower rates. Carl is a beast, he was busy phoning banks every time I caught glimpse of him and even during a time of inflation managed to get my interest lowered to be more affordable. Once transferred to financing with John Lee (who is incredibly smart and genuine by the way, watch out if you're also a talkative person) it was a relaxing road to setting up my payments. I felt safe figuring things out with him; helpful since I'm new to the game. John was perfectly clear about warranties, fine print, and legality. A firm handshake closed the deal. Highly recommend, especially these two individuals. My relative who accompanied me and is of high financial IQ was equally assured I got a good deal. Thank you for helping me buy my first car! More
I had a great buying experience at Toyota on Edens for the purchase of my new Camry! Julian was fantastic - attentive, courteous, and responsive. This was a painless experience in an otherwise difficult b the purchase of my new Camry! Julian was fantastic - attentive, courteous, and responsive. This was a painless experience in an otherwise difficult buying market. More
This dealership was sold to a new owner several years ago. I bought several cars from the old owner. Let's just say that the new owner hasn't provided the same quality as the old owner; I won't be buying ago. I bought several cars from the old owner. Let's just say that the new owner hasn't provided the same quality as the old owner; I won't be buying anymore cars from this dealership. Besides that, the service manager is a dufus. More
I have been having my Toyota vehicles serviced here for over 25 years. Reggie Price has been my service advisor most of that time. He is always responsive and helpful. Two thumbs up for Reggie. over 25 years. Reggie Price has been my service advisor most of that time. He is always responsive and helpful. Two thumbs up for Reggie. More
My experience withToyota on Edens was very pleasurable. My salesperson Ariana went out of her way for me. She was very pleasant and satisfied all my needs. John in finance was very efficient and made handl My salesperson Ariana went out of her way for me. She was very pleasant and satisfied all my needs. John in finance was very efficient and made handling my paperwork easy. Carl the sales manager was also involved with a good traction. I’m looking forward to a lot of enjoyment with my new Toyota. Sandy More