Toyota on Edens

Great and Fast Service! One of the best dealerships I've been to because of how easy and fast it was to buy the car. I appreciate it that Julianna Sapozhinkov was a great sal One of the best dealerships I've been to because of how easy and fast it was to buy the car. I appreciate it that Julianna Sapozhinkov was a great sales consultant and communicated greatly. More

Nice and easy Everyone was so friendly and we were able to find a car that fit our needs and our budget without hassle! Great customer service all around! Everyone was so friendly and we were able to find a car that fit our needs and our budget without hassle! Great customer service all around! More

Finally we found the car we were looking for Me and my wife were looking for a new RAV4 model. The problem was that we couldn’t find the colour we liked (Mica Aqua). We already looked through sev Me and my wife were looking for a new RAV4 model. The problem was that we couldn’t find the colour we liked (Mica Aqua). We already looked through several Toyota dealerships. Our last try was Northbrook dealership. Many thanks to an agent Julianna who assured us and told that such car is available. Julianna is very positive, easygoing, responsible and very approachable person and she made the whole buying process pleasant and smooth. We felt that we were really taken care of. Thank you so much for your help! More

Excellent service Alex and Julianna were great sales representatives. Both worked to make sure all my requests were completed. They were both very friendly, courteous Alex and Julianna were great sales representatives. Both worked to make sure all my requests were completed. They were both very friendly, courteous and professional. More

Like family I purchased a used Toyota Camry from Northbrook Toyota. Alex and Damien were wonderful throughout the buying process - Alex recommended the perfect ca I purchased a used Toyota Camry from Northbrook Toyota. Alex and Damien were wonderful throughout the buying process - Alex recommended the perfect car for me and during the test drive I fell in love with the car! This is an honest dealership who will recommend you cars based on YOUR needs. Everything was handled quickly and smoothly and everyone was so helpful, including Julianna. I walked out with the car keys in a few hours. I am very happy I came here. More

Positive Experience what car buying should be Julianna, Manny and Damian are all professionals and were courteous from start to finish in purchasing Toyota for my wife. Julianna score extra point Julianna, Manny and Damian are all professionals and were courteous from start to finish in purchasing Toyota for my wife. Julianna score extra points in sharing some European treats that my pregnant wife enjoyed. Will happily return to purchase another vehicle from this team. They were fair, went the extra mile in explaining functions of car and getting us most competitive rate. Cheers! More

Great buying experience Larry Breitman was a great salesperson to work with during and after the sale. Larry walked me through the purchase process and on scheduling added fe Larry Breitman was a great salesperson to work with during and after the sale. Larry walked me through the purchase process and on scheduling added features with the Service Department. He made the process easy. More

Great experience - low pressure - great deal Our experience with Northbrook Toyota is really our experience working with Larry - from initial visit to the visit we purchased our vehicle to the ve Our experience with Northbrook Toyota is really our experience working with Larry - from initial visit to the visit we purchased our vehicle to the vehicle delivery. Larry was very professional, knowledgeable, and low pressure. I spend a good amount of time with Larry during the delivery of our vehicle with Larry answering all my questions and showing me all the features of our new Highlander. I stopped back with my wife the next day to drop off our title for our trade-in and my wife had a few questions in what turned out to be, for all practical purposes, the delivery all over again. Larry spent another 30 minutes answering my wifes questions and going over the many of the features of our new vehicle. Also, working with the finance purson the night before was very easy and low pressure. Nothing negative to say - overall a positive experience. More

A Pleasant Used Car Purchase Experience at Northbrook Toyota Buying a vehicle is one of the more unpleasant things we are subjected to in our lifetimes, especially a pre-owned car. Most of my experiences have be Buying a vehicle is one of the more unpleasant things we are subjected to in our lifetimes, especially a pre-owned car. Most of my experiences have been true to script -- all of Robert Cialdini's "Powers of Influence" are engulfed by all levels of Sales and F&I, from reciprocity to scarcity. You can use your favorite search engine to look that one up and have a good laugh. But, usually tears come to mind when buying a used car, not laughs. I can assure you that was not the case with my recent experience at Northbrook Toyota. I will say, a little homework can go along way. So, do your research, assess the market and then go in with realistic expectations and good attitude. You'll be surprised how nice people will be in return. Larry Breitman sounded very pleasant on the initial phone call. He immediately confirmed in email my test drive appointment for the vehicle I had my eye on from online searches, and accommodated (also through email) an earlier appointment time. The pleasantness continued in-person. Larry was attentive, professional and definitely not pushy. He was very patient during the test drive, as the vehicle purchase was for my elderly mother-in-law. Between working with Larry, his Sales Manager and the Business Manager on all of the paperwork, the entire process took 2 hours including a healthy test drive. If you've never had the pleasure of buying a car from a dealership, you can count on 4 hours +, longer if financing. Larry, Scott and Anthony were all great to work with. I would highly recommend Larry as a transaction expert, nice guy; and no complaints about the dealership so far. I actually like the no-pretense, simple showroom, with no North Shore snootiness (even though it is in Northbrook). More