Toyota on Edens
Northbrook, IL
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Very helpful Julianna was great to work with. She was helpful in answering all of our questions and helped us to negotiate a price that we were all happy with . Julianna was great to work with. She was helpful in answering all of our questions and helped us to negotiate a price that we were all happy with . I would highly recommend using Julianna! More
Fantastic Service Department While driving through the Chicago area on a long trip my 2010 Prius developed a loud rattle. I was just passing Northbrook Toyota on I-94, so I heade While driving through the Chicago area on a long trip my 2010 Prius developed a loud rattle. I was just passing Northbrook Toyota on I-94, so I headed over to their service department, not knowing if they were even open on a Saturday afternoon. I explained to the service manager the problem and that I was from out of town on a trip. He asked me to have a seat in their waiting area and he would have one of their mechanics have a look at it. Less than an hour later he returned, handed me my keys and said "Your all set. We secured a loose heat shield." When I asked what the charges were, he replied " Nothing, have a safe trip." I was so shocked and eager to get on the road again that I forgot to get his name. Efficiency, kindness, compassion hard to find anywhere now a days. More
Excellent and fast delivery system Friendly staff best prize best in the neighborhood. I would definitely recommend people to go visit this before buying any new Toyota car. Like the be Friendly staff best prize best in the neighborhood. I would definitely recommend people to go visit this before buying any new Toyota car. Like the behavior of the staff and speedy delivery processs. More
Fast Delivery, no xx Alex is very easy to deal with and doesn't waste any of your or his time. Have purchase 3+ cars from Alex at Northbrook Toyota and will continue to pu Alex is very easy to deal with and doesn't waste any of your or his time. Have purchase 3+ cars from Alex at Northbrook Toyota and will continue to purchase cars from them Also, lowest pricing among all nearby Toyota dealerships Very fast delivery...less than 2 hours from the time we got to the dealer from the time we left in our new-to-us camry More
Extremely Happy! From beginning to end, we had a great experience. I called ahead to see a specific car and Alex, our sales representative, greeted me at the door and From beginning to end, we had a great experience. I called ahead to see a specific car and Alex, our sales representative, greeted me at the door and knew my name. There was no pressure when I said I'd be back the next day with my husband. Alex was friendly, knowledgeable and easy to work with. We would definitely buy there again. Finance was great as well. His explanations and reassurance through the process were helpful. More
Excellent No words can be found to explain my experience. Friendly, knowledgeable, easy and fast experience. Julianna did everything so smooth . Wish her good l No words can be found to explain my experience. Friendly, knowledgeable, easy and fast experience. Julianna did everything so smooth . Wish her good luck and hope to see her with my next purchase More
Camryowner Would suggest forservice and sales . Bought car and had best experience with Julianna. Even after sales she always happy to help with service appointm Would suggest forservice and sales . Bought car and had best experience with Julianna. Even after sales she always happy to help with service appointments. 100% all points . More
Misleading offer I just had the worst experience at this place which I have been coming to for 25 years. They sent me a letter saying they wanted my car and would exch I just had the worst experience at this place which I have been coming to for 25 years. They sent me a letter saying they wanted my car and would exchange it for a new model and start a new payment plan for less than my current one. Totally misled. The model the letter offed me would be $150 more than I’m currently paying and then they tried to make the deal by selling me a cheaper model with still more expensive payments. I said no. The manager was brought over and his response is “ we didn’t know there would be damage on the car” Sure thar affects the deal but they have their own body shop. Bottom line is that it was a scam to get me in there. I love Eddie at the service department but I will never buy a car from that place again! More
Great Car Buying Experience I have been enjoying working with the gentleman here to be able to get a fair price on my cars for over 8 years. I’ve always been treated fairly and I have been enjoying working with the gentleman here to be able to get a fair price on my cars for over 8 years. I’ve always been treated fairly and like family. More
Thank you so much We had a three-year car. We considered the option of replacing the new but not now. I drove with my family to find out the conditions. It so happened We had a three-year car. We considered the option of replacing the new but not now. I drove with my family to find out the conditions. It so happened that they left the car dealership at a new car. We could not refuse the proposed conditions. The whole procedure took a couple of hours. At the same time, I would like to note the high-quality and unobtrusive service in servicing the clients of the sales assistant, consultant Julianna and the financial director Damien, as well as the entire staff. All the best and prosperity of your business. More