Toyota on Edens

Great Experience and Alex Kazhdan was phenomenal Great working with Alex and the whole team. Very much enjoyed my entire experience at the dealership and time spent with the team! Thanks NB Toyot Great working with Alex and the whole team. Very much enjoyed my entire experience at the dealership and time spent with the team! Thanks NB Toyota! More

Sad sad customer service!!! No experience handling a situation that was their mistake . I learned the hard way not to visit this dealership ever again! Scott likes to say ok ok o No experience handling a situation that was their mistake . I learned the hard way not to visit this dealership ever again! Scott likes to say ok ok ok a lot and doesn’t know how to serve a customer. Super upset . Sales girl Juliana promises everything, but her words mean nothing. General manager Michael is good at giving you a bottle of water and when issues arises, he walks away upset. Not like managers should be. IBTW this is the only website with good reviews. Yelp gives them 2,5 stars, Facebook is full of 1 star and horrible reviews as well as google. So this is kinda strange. I guess thanks for nothing. I had to spend almost 1000 $ and to fly in to get my keys for the car that they couldn’t find since November!!!! Never got back to me or even when I came in they didn’t even apologize properly or explained what happened! More

Amazing service They did an amazing job of taking care of us. I was not looking forward to the new car experience but they made it painless. Thanks so much They did an amazing job of taking care of us. I was not looking forward to the new car experience but they made it painless. Thanks so much More

Great experience I recently purchased a Prius at Northbrook Toyota. She made everything very easy and simple. I am thrilled with my purchase. Northbrook Toyota answere I recently purchased a Prius at Northbrook Toyota. She made everything very easy and simple. I am thrilled with my purchase. Northbrook Toyota answered every question I had and helped guide me to find the perfect car for me. I would gladly come back for my next purchase. More

Exilent service,very professional sale person ,will recomend for a lot of people.she knows exactly what she doing,i wish you give her five service,very professional sale person ,will recomend for a lot of people.she knows exactly what she doing,i wish you give her five More

Bought a new car Alex Kazhdan was really helpful and very kind , and knowledgeable about everything . It took 3 hours to get everything set up . I went into the appoin Alex Kazhdan was really helpful and very kind , and knowledgeable about everything . It took 3 hours to get everything set up . I went into the appointment nervous and came out relieved and satisfied!!!!!!! Alex treated me like on of the family...!!! Thank you guys again ;))) More

Great deal made possible by competent sales force I got an excellent deal at Northbrook Toyota and Julianna and Deya made it happen. Tuned into my parameters and timing, quick to point out an availabl I got an excellent deal at Northbrook Toyota and Julianna and Deya made it happen. Tuned into my parameters and timing, quick to point out an available opportunity, responsive, professional and courteous, convinced me that they cared about my requirements being met. Service oriented and caring while promptly providing all the detailed answers required for a customer to make the right choice. Lived up to and enhanced this dealership’s reputation. More

Alex was great! I live in PA and was buying the car blind from Northbrook in IL. Alex promptly got me all the information I asked for and made sure everything went w I live in PA and was buying the car blind from Northbrook in IL. Alex promptly got me all the information I asked for and made sure everything went well. Because it was out of state it was a little complicated- paperwork going back and forth, shipping company, etc. Alex called/emailed/texted to keep me informed about what was happening. Great service. Thank you Alex! More

Great service, prices, and friendly service I buy my cars from them, and the ladies who took care of me, were super nice, Debra and Juliana, were super nice, the GM was helpful, and Damian, and I buy my cars from them, and the ladies who took care of me, were super nice, Debra and Juliana, were super nice, the GM was helpful, and Damian, and all of them met me right where I was. I love my car! More

NEW RAV 4 Excellent job Excellent service I had a wonderful buying experience at this dealership. Alex are pleasant and helpful in the purchase of my 2019 Toyo Excellent job Excellent service I had a wonderful buying experience at this dealership. Alex are pleasant and helpful in the purchase of my 2019 Toyota RAV 4. Thanks a lot More