Toyota on Edens
Northbrook, IL
Filter Reviews by Keyword
By Type
Showing 398 reviews
Friendly and easy car purchase It has been a pleasure working with Larry in the purchase of my new car. He has been patient in instructing me in the use of my 2017 Toyota Corol It has been a pleasure working with Larry in the purchase of my new car. He has been patient in instructing me in the use of my 2017 Toyota Corolla. Since I had a car that was vintage 2002 - there are many changes and updates. Larry brings his knowledge and open manner while discussing the car purchase. I would definitely recommend others to use his service. More
Truly customer oriented I had an amazing car buying experience. No xx discussions. Juliana understood immediately where I was in the process. She knew I had done my homework. I had an amazing car buying experience. No xx discussions. Juliana understood immediately where I was in the process. She knew I had done my homework. She cut to the chase and gave me the numbers rather than beating around the bush and asking me to "come in and discuss". We got the deal done in a couple of hours. No pressure from finance team for any upsell. More
I’ve recently had the pleasure of getting new Toyota RAV4 lease through Julianna and this had been the best experience by far. Juliana is an amazing person to work with, she made the process of obtaining car lease through Julianna and this had been the best experience by far. Juliana is an amazing person to work with, she made the process of obtaining car so smooth from locating the vehicle to securing the financing to getting the car fully ready for my departure with full tank of gas and warmed up. I can not say great enough things about her as I’m just beyond impressed. If you are going to work with anyone at the Toyota of Northbrook, I can assure Julianna will do the best job and you will be just as happy as I am :) More
Straight forward no nonsense deals I talked to Alex. Totally to the point and fast car buying experience. He is friendly, Courteous and knowledgeable about market conditions and rebates I talked to Alex. Totally to the point and fast car buying experience. He is friendly, Courteous and knowledgeable about market conditions and rebates. Many people have no clue about market when they quote their price. Work with Alex! More
The staff was amazing! They got us in and out. Javier and julianna were so sweet and knowledgeable! Go here for your next car! You won't be disappointed julianna were so sweet and knowledgeable! Go here for your next car! You won't be disappointed More
My wife and I just purchased our vehicle from Northbrook Toyota! They truly cared about our financial and family situation. Great service, people are very friendly and professional, I want to say THANK YOU Toyota! They truly cared about our financial and family situation. Great service, people are very friendly and professional, I want to say THANK YOU to Juliana,she's a best, I would highly recommend her to anyone! More
Great Dealership, friendly ,professinal .Julianna is Great Dealership, friendly ,professinal . Julianna is very caring,works fast,takes onto account all the details. It's easy to work with her. I reccom Great Dealership, friendly ,professinal . Julianna is very caring,works fast,takes onto account all the details. It's easy to work with her. I reccomend this Dealership. Nice atmosphere More
Avoid the service department I recently took the battery that is still under warranty from my Sienna in for evaluation/replacement. The service person I dealt with gave me nonsen I recently took the battery that is still under warranty from my Sienna in for evaluation/replacement. The service person I dealt with gave me nonsensical reasoning on how the could not test the battery unless I bring the entire car in. He very rudely stated that I could have pulled it from a random old vehicle and was trying to pull a fast one over on them. By his logic, if go home and put this battery into my Sienna, jump start the vehicle, and then bring it in, then he will know where the battery comes from. Since you do not need a vehicle to test a battery and Toyota has dated the battery on top at the time of installation, the entire line of reasoning he provided does not make sense. Not surprisingly, he was more than willing to sell me a new battery. I have taken my car here for service in the past and never had an issue, but will not be going back and supporting a business with such little regard for their customers. Customer service - 1, see above Quality of work - NA, no service provided Friendliness - 1, highly rude and incompetent Price - 1, willing to let me buy a new battery not back warranty on current one More
Julianna Sapozhnikov helped get me a great deal on a car! Julianna Sapozhnikov was amazing and helped me buy the perfect car for my needs. Ask for her she will give you the best deal around! Julianna Sapozhnikov was amazing and helped me buy the perfect car for my needs. Ask for her she will give you the best deal around! More
Highly Recommend! Positive Experience! Alex Kazhdan Great! Working with Alex Kazhdan was a refreshing and a highly positive experience from start to finish. My husband was looking to quickly buy a car th Working with Alex Kazhdan was a refreshing and a highly positive experience from start to finish. My husband was looking to quickly buy a car that fit the needs and budget of his family member, and had endured the misery xxxx of working with several car salesmen at three other dealerships where it was a battle requiring being on guard. After finding a car online, I called and spoke to Alex and immediately felt I was in good hands. Alex was easy-going, straight-forward honest with a relaxed tone to his voice. He listened and cared about meeting our needs, and was no-problem accommodating to a couple requests. When my husband arrived an hour later, Alex had the car ready upfront and made the rest of the interaction a quick, easy and positive experience. I highly recommend Alex Kazhdan from Northbrook Toyota! More