
Toyota on Edens
Northbrook, IL
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Never have to worry about your car being serviced I know I am listened to and my concerns will be addressed. This dealership has the best customer service I have ever experienced. Well done! I know I am listened to and my concerns will be addressed. This dealership has the best customer service I have ever experienced. Well done! More
The service is outstanding at Northbrook Toyota. Alex Cortez, service rep, was thorough, professional and kept me updated as to my wait time. I am glad I service my 2017 Sequoia at Northbrook Toyota. Cortez, service rep, was thorough, professional and kept me updated as to my wait time. I am glad I service my 2017 Sequoia at Northbrook Toyota. More
Always happy when I go! I have owned Toyota's for 30 years and always have found them to be reliable cars. What is even better is about 25 years ago I found Northbrook Toyota I have owned Toyota's for 30 years and always have found them to be reliable cars. What is even better is about 25 years ago I found Northbrook Toyota for service of my Toyota's. These people are very honest, even have told me I didn't need a service I thought I did. They are courteous, polite and knowledgeable. I never worry about taking my Avalon in for service, quick, easy and never any worries! More
Wanted to take the time on behave of the smith family to say thank you to Alex . Has been super professional and honest with everything when we service our Toyota’s . From basic warranty work to maintaine n say thank you to Alex . Has been super professional and honest with everything when we service our Toyota’s . From basic warranty work to maintaine needed or just calling him randomly to ask question over the phone .Takes his time to explain to us how everything works on our cars and always answers all of our questions even doe they are silly ones sometimes . Thank you for educating my wife and me And making us feel like family . As long as you work at Toyota Alex we will continue to buy Toyota’s for life . More
Great service Service department has kept my 13 year Prius humming. Most recently major work coordinated by Alex Cortez. Looking forward to working with him fo Service department has kept my 13 year Prius humming. Most recently major work coordinated by Alex Cortez. Looking forward to working with him for next 13 years. More
Fast! It was a quick and easy service. Everyone was great and I will be back for my next service. No hassles or unexpected charges. Thanks! It was a quick and easy service. Everyone was great and I will be back for my next service. No hassles or unexpected charges. Thanks! More
Friendly, efficient service I had an oil change for my 2010 Prius. Routine service included checking tires, brakes, fluids, mufflers, etc. Good to know all is OK. Friendly and e I had an oil change for my 2010 Prius. Routine service included checking tires, brakes, fluids, mufflers, etc. Good to know all is OK. Friendly and efficient service assisted by Alex Cortez. Thanks! More
Purchase Just purchased a used Toyota and Julianna did a great job for me. She worked hard with the sales manager to get the price I wanted. She made the trans Just purchased a used Toyota and Julianna did a great job for me. She worked hard with the sales manager to get the price I wanted. She made the transaction very quick and easy. I would definitely work with her again! Thanks! More
I waltzed into the service department at 9:15 this morning with no appointment and got a royal welcome from Reggie! He took me right away, and I left after only slightly over an hour with an oil chang morning with no appointment and got a royal welcome from Reggie! He took me right away, and I left after only slightly over an hour with an oil change, tire rotation, and safety check done! Fabulous service! More
Michael Sullivan was great! Michael Sullivan was really helpful and knowledgeable - there were no surprises and he was efficient and thoughtful when discussing my repairs with me Michael Sullivan was really helpful and knowledgeable - there were no surprises and he was efficient and thoughtful when discussing my repairs with me. He also helped me understand the history of repairs with my car. More