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Toyota on Edens

Northbrook, IL

3.8
400 Reviews

1530 Frontage Rd

Northbrook, IL

60062

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Showing 400 reviews

December 23, 2024

I was with my daughter at your dealership recently. I was very impressed. Our sales person, Kevin Kelly, was very knowledgeable, professional, and helpful. He was also very personable and made the car More

by Geoffrey Gluck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kelly
December 23, 2024

Don't use this dealership. They will charge you and additional 3% when paying for services, like an oil change, when paying with a credit card. That is simply a statement of g More

by Muttle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No employee related.
November 16, 2024

buying a new rav 4 car at the Eden showroom turned out to be a terrible experience. Having bought a new car, I realized that after two weeks of operation, the car needs to be painted because the paintwork is More

by reshetniak.karina
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Townsend
September 25, 2024

Kyle my salesman was great! He found the vehicle I was looking for when no one else could. He kept me updated as to where the vehicle was during transport, each leg of the jou More

by steveson327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Kiemle. Sales
Oct 09, 2024 -

Toyota on Edens responded

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

July 30, 2024

Unfortunately I wish I was writing a positive review, because my wife and I had an excellent buying experience at this dealership, the salesman was great and we had no issues getting our car. Everything More

by Sean Carolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Sullivan
May 22, 2024

My experience was fenomenal. I was welcome by Rebecca Stanciu with a very pleasant smile and introduced to Mark A. Rain. I would highly recommend Mark to my family and friends. M More

by deliag65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark A. Rahn
Jun 17, 2024 -

Toyota on Edens responded

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

March 30, 2024

Had a great car buying experience at Toyota on Edens. Rob Goldberg was extremely help and polite . Highly recommend Rob Goldberg More

by pablo.garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Goldberg
Jun 17, 2024 -

Toyota on Edens responded

Hi there! We truly appreciate your positive feedback! We're grateful to receive such kind words and hear about your experience.

February 16, 2024

The staff is really positive and very helpful especially sales Rep Juliana and among management staff Rick stands out the most More

by leo.lipavsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julianna Sapozhnikov, Reggie Price, Michael Townsend
Jun 17, 2024 -

Toyota on Edens responded

Hi there! We truly appreciate your positive feedback! We're grateful to receive such kind words and hear about your experience.

June 30, 2023

BUYER BEWARE. Toyota on Edens, and James Cooper in particular, misrepresented the condition of a used car we purchased, which has ABS error codes, including U0126- More

by Smartass Brother
Recommend Dealer
No
Employees Worked With
James Cooper
March 01, 2023

Brought the car in for brake work (ABS light and E Brake light came on). $1500 later, the car was flat out unsafe to drive as you couldn't slow the car down unless you pushed the brake pedal all the way to More

by nicholas.hodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Reyes
Aug 14, 2023 -

Toyota on Edens responded

Hi there! After looking into this, it appears that the vehicle in question does not belong to you, nor did you bring in the vehicle. Therefore, we are wondering if you know the entirety of the situation. The brakes were fixed and has no issues. There was a separate issue with the traction light that came on during a rainstorm, which is common at times. Our team addressed this with the owner of the vehicle as well.

Aug 14, 2023 -

nicholas.hodge responded

The vehicle was brought in by my fiance and I was present for all conversations both in person and on the phone. Yes, I know the entirety of the situation - it is as explained above to warn any future potential customers. The brakes were not fixed. I've nothing more to say on the matter, it was all accurately said and explained in the original post.

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