Back

Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

Directions

By Type

Showing 1,263 reviews

July 31, 2018

Job hard to get me in and out. Good service. Good communication, Always available, personable, experience(as been my service rep for over 15 years.) Very comfortable with attention to my needs an More

by Bernard123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Sep 14, 2018 -

Toyota of Woodbridge responded

We truly appreciate this wonderful rating! Thank you for taking the time to let us know how our service department is doing, and please reach out if we can ever be of further assistance!

July 29, 2018

Chrissy Cokinos is a great service manager. Chrissy exceeds my expectations every time we bring one of our Toyotas in for service. She is meticulous in her work and answers all questions about o More

by Van mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Sep 14, 2018 -

Toyota of Woodbridge responded

Thank you so much for taking a few moments to let us know how we are doing, and for saying such kind words for Chrissy. Please let us know if we can ever be of further assistance!

July 29, 2018

Excellent Service Because of my bad experience previously I was very unsure when I decided to purchase my new car but everyone worked with me and explained everything More

by Zee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amine Rezki, Bandon Bentley, Jamar Hylton. Were my advisor and they were excellent.
Sep 14, 2018 -

Toyota of Woodbridge responded

Congratulations on your new vehicle! We really appreciate the kind words for our entire team, and hope you will continue to trust Lustine Toyota for your sales and service needs!

July 25, 2018

Excellent Service representative Chrissy Cokinos is outstanding. She is professional, service oriented and very personable. I feel so comfortable speaking with her. Glad she is on you More

by Prius lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Sep 14, 2018 -

Toyota of Woodbridge responded

Thank you for the kind words! We’re so happy your visit went so smoothly, and that you would recommend Chrissy to others! Please reach out if we can ever be of further assistance here at Lustine Toyota!

July 25, 2018

The Most amazing Cutomer Service Representative - Chrissy The Most Customer oriented service Representative I have ever met is working at Lustine Toyota in Woodbridge. Chrissy Cokinos is her name. She is a More

by Prius Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Sep 14, 2018 -

Toyota of Woodbridge responded

We cannot thank you enough for the terrific feedback for Chrissy! We will make sure she knows how much you appreciate her help. Thank you for trusting Lustine Toyota!

July 20, 2018

Best Service Manager I have been working with Chrissy Cokinos for about 10 years. She is always on top of what my vehicles need when it is service time. She makes great More

by SEDKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Sep 14, 2018 -

Toyota of Woodbridge responded

We are so glad that Chrissy has been offering you a professional and helpful experience for about 10 years! Thank you for writing this wonderful review, and for trusting our team here at Lustine Toyota!

July 12, 2018

purchase new vehicle. Best peoples to work with them and get your desire car within the budget. The lady in finance and sales man Charles Mensah were very help full and ma More

by baby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Illiana Galvez, Amber Relyea
Sep 14, 2018 -

Toyota of Woodbridge responded

We take pride in giving outstanding service to every customer, and we are happy to hear that your visit was no exception. Thanks for leaving the wonderful review for our team!

July 05, 2018

Hussan in finance is dishonest Service Department Representatives don’t communicate very well. They lost my spare remote 30 days ago and wouldn’t answer my calls or return them. More

by ChellieC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Colleton
Sep 14, 2018 -

Toyota of Woodbridge responded

I am sorry to hear about your experience, and apologize for any miscommunication. I hope you will give me the chance to make this right by contacting me directly. I can be reached at 703-643-5690. Sincerely, Amber Relyea

June 25, 2018

Horrible Finance Department Recently purchased my second vehicle from this dealer. The price was great but the finance department is horrible. It has been over 30 days and they More

by DJD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer
June 05, 2018

Very accommodating and satisfying. Everyone was super friendly, I got to test out my new car and loved it. I was easily convinced to add features such as remote start and everyone at th More

by Abr2095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Isaiah Zegeye, Sam Colleton, Chris Rodriguez
...
95
...