Toyota of Woodbridge
Woodbridge, VA
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great I always have my routine maintenance done at lustine Toyota with chrissy as my advisor great service with a friendly smile always a pleasure to see he I always have my routine maintenance done at lustine Toyota with chrissy as my advisor great service with a friendly smile always a pleasure to see her More
They take care of me and my 2011 RAV 170K Always helpful, explain what is needed and have rentals when I need one. If I can't get all of the work done at once they tell me what is most importa Always helpful, explain what is needed and have rentals when I need one. If I can't get all of the work done at once they tell me what is most important to get done. Wash and vacuum when they have time. More
Another Great Service Experience with Chrissy Chrissy is trustworthy and conscientious. Could there be higher praise? She has been my service advisor for many years before and after her Chicag Chrissy is trustworthy and conscientious. Could there be higher praise? She has been my service advisor for many years before and after her Chicago visit. Her replacement was okay, but when she returned I immediately switched back. Why? Because she is trustworthy and conscientious.. More
Great! They took care of everything I need it and provided great customer service. Would definitely recommend them to anybody looking to get a new car. They took care of everything I need it and provided great customer service. Would definitely recommend them to anybody looking to get a new car. More
Good courteous service Hello, Summit, our sales representative, was very knowledgeable and courteous. Brandon, sales manager, had a good positive approach to earn our bu Hello, Summit, our sales representative, was very knowledgeable and courteous. Brandon, sales manager, had a good positive approach to earn our business. Thank you! Muhammad More
10,000-mile service Staff was courteous and customer-focused. Service took less time than estimated. Comfortable waiting lounge; good coffee. The whole experience was Staff was courteous and customer-focused. Service took less time than estimated. Comfortable waiting lounge; good coffee. The whole experience was excellent. Keep up the good work! More
Service Bryant Jones was extremely helpful and a pleasure to work with. The service was quick and timely, any all issues that were identified were quickly not Bryant Jones was extremely helpful and a pleasure to work with. The service was quick and timely, any all issues that were identified were quickly noted and we received a call to determine the best course of action proceeding forward. More
Periodic Maintenance I had scheduled routine 45K mile maintenance. Upon arrival, was told that the service deparment was overbooked and my wait time would be 3-4 hours, or I had scheduled routine 45K mile maintenance. Upon arrival, was told that the service deparment was overbooked and my wait time would be 3-4 hours, or more. Service rep and manager facilitated a VIP service which brought my wait time down from 3-4 hours to 1 hour. As a small business owner, this was certainly much appreciated, so their rating went from what would have been zero to four. Why a 4? After leaving, my low pressure tire sensor warning came on and is still on. Checked all tire pressures when I got home and they were OK at about 35psi. So, what happened to my TPMS when they did the all point inspection???? More
A scam We bought a car in June for $15,000 minus $4,000 down and loan was made fraudulently for $32,000. We should file a lawsuit. We bought a car in June for $15,000 minus $4,000 down and loan was made fraudulently for $32,000. We should file a lawsuit. More
Awesome job!!! I was ver pleased with the service provided by Victor and the staff. I can say that I would use Lustine again. Maurice Leake Sr I was ver pleased with the service provided by Victor and the staff. I can say that I would use Lustine again. Maurice Leake Sr More