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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

January 03, 2019

great I always have my routine maintenance done at lustine Toyota with chrissy as my advisor great service with a friendly smile always a pleasure to see he More

by wv23cats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Jan 04, 2019 -

Toyota of Woodbridge responded

We are so grateful for your feedback for our service team! Thank you for your business!

January 03, 2019

They take care of me and my 2011 RAV 170K Always helpful, explain what is needed and have rentals when I need one. If I can't get all of the work done at once they tell me what is most importa More

by Rav2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Alex Garcia
Jan 04, 2019 -

Toyota of Woodbridge responded

Thanks for taking the time to leave this fantastic review! We appreciate your kind words for our service team here at Lustine Toyota. Please reach out if we can ever be of further assistance!

January 03, 2019

Another Great Service Experience with Chrissy Chrissy is trustworthy and conscientious. Could there be higher praise? She has been my service advisor for many years before and after her Chicag More

by Chap39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadir Nikzai, Chrissy Cokinos
Jan 04, 2019 -

Toyota of Woodbridge responded

Thanks for the wonderful review! We truly appreciate your business and will pass your kind words along to Chrissy!

January 03, 2019

Great! They took care of everything I need it and provided great customer service. Would definitely recommend them to anybody looking to get a new car. More

by Heleeen12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brandy
Jan 04, 2019 -

Toyota of Woodbridge responded

Thank you so much for taking a few moments to let us know how we are doing. Please let us know if we can ever be of further assistance as we would be happy to help!

January 02, 2019

Good courteous service Hello, Summit, our sales representative, was very knowledgeable and courteous. Brandon, sales manager, had a good positive approach to earn our bu More

by Carguy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summit, Brandon, Mike Maas, Joe Kerns
Jan 02, 2019 -

Toyota of Woodbridge responded

Thank you for giving us such high marks, Muhammad! We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

January 01, 2019

10,000-mile service Staff was courteous and customer-focused. Service took less time than estimated. Comfortable waiting lounge; good coffee. The whole experience was More

by Mike Novak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember their names. Sorry
Jan 02, 2019 -

Toyota of Woodbridge responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

January 01, 2019

Service Bryant Jones was extremely helpful and a pleasure to work with. The service was quick and timely, any all issues that were identified were quickly not More

by felmagic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jan 02, 2019 -

Toyota of Woodbridge responded

Thank you for the kind words! We’re so happy your visit to our service department went so smoothly. Would you mind sharing with your friends? We’d love to continue providing great service to amazing customers like you!

December 28, 2018

Periodic Maintenance I had scheduled routine 45K mile maintenance. Upon arrival, was told that the service deparment was overbooked and my wait time would be 3-4 hours, or More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager, Bryant Jones
Dec 28, 2018 -

Toyota of Woodbridge responded

Hi Rich. Thank you for this great review. I am so glad we were able to help you with your service needs. Please give us a call when you can about the tire pressure system. We would love to look that over for you.

December 27, 2018

A scam We bought a car in June for $15,000 minus $4,000 down and loan was made fraudulently for $32,000. We should file a lawsuit. More

by Giselle
Recommend Dealer
No
Employees Worked With
Hussein
Jan 02, 2019 -

Toyota of Woodbridge responded

Hi Giselle, I’m sad to hear that things didn’t go as you expected. We have attempted to do everything in our power to help you. If you need to speak again, or come and see me, I would be more than happy to speak with you again. Thank You, Dario Beltran, General Manager, (703) 643-5110

December 27, 2018

Awesome job!!! I was ver pleased with the service provided by Victor and the staff. I can say that I would use Lustine again. Maurice Leake Sr More

by Maurice,leake1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Dec 28, 2018 -

Toyota of Woodbridge responded

Thank you for this great review Maurice!

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