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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

January 03, 2019

Another Great Service Experience with Chrissy Chrissy is trustworthy and conscientious. Could there be higher praise? She has been my service advisor for many years before and after her Chicag More

by Chap39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadir Nikzai, Chrissy Cokinos
Jan 04, 2019 -

Toyota of Woodbridge responded

Thanks for the wonderful review! We truly appreciate your business and will pass your kind words along to Chrissy!

January 02, 2019

Good courteous service Hello, Summit, our sales representative, was very knowledgeable and courteous. Brandon, sales manager, had a good positive approach to earn our bu More

by Carguy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summit, Brandon, Mike Maas, Joe Kerns
Jan 02, 2019 -

Toyota of Woodbridge responded

Thank you for giving us such high marks, Muhammad! We are constantly hard at work to deliver the best possible experience, and appreciate this feedback!

January 01, 2019

10,000-mile service Staff was courteous and customer-focused. Service took less time than estimated. Comfortable waiting lounge; good coffee. The whole experience was More

by Mike Novak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember their names. Sorry
Jan 02, 2019 -

Toyota of Woodbridge responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

January 01, 2019

Service Bryant Jones was extremely helpful and a pleasure to work with. The service was quick and timely, any all issues that were identified were quickly not More

by felmagic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jan 02, 2019 -

Toyota of Woodbridge responded

Thank you for the kind words! We’re so happy your visit to our service department went so smoothly. Would you mind sharing with your friends? We’d love to continue providing great service to amazing customers like you!

December 28, 2018

Periodic Maintenance I had scheduled routine 45K mile maintenance. Upon arrival, was told that the service deparment was overbooked and my wait time would be 3-4 hours, or More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager, Bryant Jones
Dec 28, 2018 -

Toyota of Woodbridge responded

Hi Rich. Thank you for this great review. I am so glad we were able to help you with your service needs. Please give us a call when you can about the tire pressure system. We would love to look that over for you.

December 27, 2018

Awesome job!!! I was ver pleased with the service provided by Victor and the staff. I can say that I would use Lustine again. Maurice Leake Sr More

by Maurice,leake1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Dec 28, 2018 -

Toyota of Woodbridge responded

Thank you for this great review Maurice!

December 27, 2018

A scam We bought a car in June for $15,000 minus $4,000 down and loan was made fraudulently for $32,000. We should file a lawsuit. More

by Giselle
Recommend Dealer
No
Employees Worked With
Hussein
Jan 02, 2019 -

Toyota of Woodbridge responded

Hi Giselle, I’m sad to hear that things didn’t go as you expected. We have attempted to do everything in our power to help you. If you need to speak again, or come and see me, I would be more than happy to speak with you again. Thank You, Dario Beltran, General Manager, (703) 643-5110

December 26, 2018

Service Advisor kept me advised and made adjustments and apologized for the long wait. Also did not pressure me to get suggested work that I didn't want at the time More

by lindad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harnley
Dec 27, 2018 -

Toyota of Woodbridge responded

Thank you for this great review. We really appreciate you taking the time to share your experience of service center!

December 22, 2018

Professional and personal service by ByrantJones Bryant always takes care in scheduling and overseeing the service of my two Toyotas. I appreciate his friendly and professional demeanor and wise cou More

by GBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Dec 26, 2018 -

Toyota of Woodbridge responded

Thank you for this great rating! We are so glad we were able to help keep you and your Toyota's up and running smoothly!

December 22, 2018

Bryant Jones was attire professional. Bryant Jones ensured my truck is operating at peak performance. He advised me on the most effective repaiirs needed to get me back on the road. Outsta More

by ToyotaRepair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Dec 26, 2018 -

Toyota of Woodbridge responded

Thank you for this great review! We are so glad we were able to help.

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