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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

January 17, 2019

Lustine Toyota Great service wait time could be decreased but Other than that good service. Bryant was excellent when dealing with my concerns. He really looks out More

by Dibyebass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Jan 18, 2019 -

Toyota of Woodbridge responded

Thank you for the great feedback! We appreciate the kind words for Bryant and our team here at Lustine Toyota. Thanks again!

January 17, 2019

Service with David Harnly was amazing! I just had my car serviced and David was very professional, personable, and helpful. He did great job keeping me informed. I definitely will be back. More

by Neek7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harnly
Jan 18, 2019 -

Toyota of Woodbridge responded

This is great to hear - thank you for letting us know about your visit with our service team! We are happy to hear that David offered a friendly and professional experience, and hope you will recommend Lustine Toyota to your friends!

January 16, 2019

Always receive EXCEPTIONAL SERVICE I am a loyal Lustine customer and the main reason for this is our personalized and professional experience with Alex Garcia!! We just had an extensiv More

by Sophiamiller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Alex Garcia, Jonatan Garcia
Jan 17, 2019 -

Toyota of Woodbridge responded

We will make sure that Alex knows how much you appreciate his help! Thank you for being a loyal Lustine Toyota customer, and please do not hesitate to reach out if we can ever be of further assistance!

January 15, 2019

Excellent Service Have been using Lustine for my Toyota maintenance services. Alex Garcia has always been my Service Advisor. He has always been accommodating and atten More

by rlocsin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jan 16, 2019 -

Toyota of Woodbridge responded

We are happy to hear that you can rely on Alex to provide an accommodating and professional service experience! Thank you for recommending Lustine Toyota!

January 14, 2019

Great service Schedule some maintenance that was going to take a while, Lustine provided a rental at no charge and when my truck wa ready they let me know. More

by JoeG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Jan 14, 2019 -

Toyota of Woodbridge responded

Thank you for letting us know about your great visit in our service center! We are happy that our team team offered a convenient experience, and hope you will continue to trust our team here at Lustine Toyota!

January 14, 2019

Excellent as always! We are very happy with Lustine Toyota in general and with the service department, especially Chrissy Cokinos. This dealership has really turned itself More

by msenn6147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Jan 14, 2019 -

Toyota of Woodbridge responded

We are so glad we were able to help you out. Helping our customers is what we love best. Please reach out if we can ever be of further assistance here at Lustine Toyota!

January 14, 2019

Personalized service I have worked with Alex Garcia several times and he has always been very attentive to my needs. He really seems to care about my satisfaction and I al More

by KSmall54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jan 15, 2019 -

Toyota of Woodbridge responded

Thank you for letting us know about your wonderful experience with Alex! We hope you will let us know if we can ever be of further assistance as we would be happy to help!

January 13, 2019

Used Truck purchase Jon Boyd (your Product Specialist) is a GREAT guy and treated me with respect and dignity. No pressure at all. The only pressure was trying to get eve More

by Ricktheoldfart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Boyd, Kevin Flores
Jan 14, 2019 -

Toyota of Woodbridge responded

Congratulations on your great truck! We will make sure to pass your amazing feedback along to Jon. Thank you for letting our team help you out, and please let us know if we can ever be of further assistance!

January 13, 2019

Awesome The Process was very smooth, awesome salesmen and finance manager, Asad! Was very helpful with his explanation of all the questions that I asked.I was More

by Joyafia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asad Haq, Bryant Jones, Mike Holmes
Jan 14, 2019 -

Toyota of Woodbridge responded

We are thrilled to hear that our team offered a fantastic experience. Thank you for letting our team help you find an amazing new vehicle. We hope you will tell your friends and family about your visit here at Lustine Toyota!

January 12, 2019

Wanted their vehicle, so I had to deal with their "games" Lustine had the vehicle I was searching for, so I wanted to make the deal. After expressing interest in the car, we went off to lunch. While we were More

by bst123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Boyd
Jan 14, 2019 -

Toyota of Woodbridge responded

We are very sorry to hear that you have any concerns about your experience. We pride ourselves on offering the highest level of service and hope you will consider discussing this matter further. Thank you, Amber Relyea, Internet Director, (703) 643-5690

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