Toyota of Woodbridge
Woodbridge, VA
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Lustine Toyota Great service wait time could be decreased but Other than that good service. Bryant was excellent when dealing with my concerns. He really looks out Great service wait time could be decreased but Other than that good service. Bryant was excellent when dealing with my concerns. He really looks out for his customers More
Service with David Harnly was amazing! I just had my car serviced and David was very professional, personable, and helpful. He did great job keeping me informed. I definitely will be back. I just had my car serviced and David was very professional, personable, and helpful. He did great job keeping me informed. I definitely will be back. More
Always receive EXCEPTIONAL SERVICE I am a loyal Lustine customer and the main reason for this is our personalized and professional experience with Alex Garcia!! We just had an extensiv I am a loyal Lustine customer and the main reason for this is our personalized and professional experience with Alex Garcia!! We just had an extensive $1700 service done and we did so without any reservations knowing that Alex has never steered us incorrectly! He is honest about what needs to be done and is always applying coupons available. What an incredible asset to Lustine he is!! We absolutely love our Sienna and the service we receive at Lustine. Thank you all for your exceptional service! More
Excellent Service Have been using Lustine for my Toyota maintenance services. Alex Garcia has always been my Service Advisor. He has always been accommodating and atten Have been using Lustine for my Toyota maintenance services. Alex Garcia has always been my Service Advisor. He has always been accommodating and attentive to my needs. Would highly recommend this dealership for your services. More
Great service Schedule some maintenance that was going to take a while, Lustine provided a rental at no charge and when my truck wa ready they let me know. Schedule some maintenance that was going to take a while, Lustine provided a rental at no charge and when my truck wa ready they let me know. More
Excellent as always! We are very happy with Lustine Toyota in general and with the service department, especially Chrissy Cokinos. This dealership has really turned itself We are very happy with Lustine Toyota in general and with the service department, especially Chrissy Cokinos. This dealership has really turned itself around in all areas and we are very fortunate to have such a great option close to home. The personnel are quality, the service is always great and everything is taken care of in a professional and welcoming way. Thank you! More
Personalized service I have worked with Alex Garcia several times and he has always been very attentive to my needs. He really seems to care about my satisfaction and I al I have worked with Alex Garcia several times and he has always been very attentive to my needs. He really seems to care about my satisfaction and I always feel he is providing me with personalized service. More
Used Truck purchase Jon Boyd (your Product Specialist) is a GREAT guy and treated me with respect and dignity. No pressure at all. The only pressure was trying to get eve Jon Boyd (your Product Specialist) is a GREAT guy and treated me with respect and dignity. No pressure at all. The only pressure was trying to get everything done as soon as possible. I flew from Beaumont, Texas to Ronald Reagan Washington National Airport to buy this truck. Jon and another guy picked me up at the airport and took me to your dealership where I was treated VERY well by Jon and others. I was not at my best having left my home at 4:00am Central time and arriving at Reagan at 1:00pm your time. Over all I'm very happy! It's just going to take me a few days to get over the drive home (1362 miles). Thank you all again...especially Jon Boyd!!!!!! More
Awesome The Process was very smooth, awesome salesmen and finance manager, Asad! Was very helpful with his explanation of all the questions that I asked.I was The Process was very smooth, awesome salesmen and finance manager, Asad! Was very helpful with his explanation of all the questions that I asked.I was very glad I went there. More
Wanted their vehicle, so I had to deal with their "games" Lustine had the vehicle I was searching for, so I wanted to make the deal. After expressing interest in the car, we went off to lunch. While we were Lustine had the vehicle I was searching for, so I wanted to make the deal. After expressing interest in the car, we went off to lunch. While we were out, the salesman spoke with the sales manager to get the bottom line price on the car. Upon returning, I was told one price (which we confirmed because it was the price we hoped for, but didn't know if we could get) then agreed to that price. After my salesman went back to the sales manager to confirm the deal, we were told the price would be $1,000 higher. Apparently, there was "miscommunication". This was the vehicle I had been searching for so we continued to negotiate a bit more off the price; however, I really wanted to walk out. I would NOT recommend this dealership. More