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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

February 02, 2019

Excellent Service I have used Lustine Toyota for my car's service and repair needs for over ten years. I have always been satisfied and pleased with the results and th More

by DarkWaters49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Alex Garcia, Ryan Klein
Feb 04, 2019 -

Toyota of Woodbridge responded

We truly appreciate this wonderful review for our team! Thank you for continuing to rely on us to take great care of your vehicle. We hope you will reach out if we can ever be of further assistance!

February 01, 2019

Done on time very well. Short wait. I decided to wait for my service and it was done very quickly. I was contacted in advance by Chrissy, and that was very helpful. More

by hjs159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Feb 01, 2019 -

Toyota of Woodbridge responded

We're happy to hear that you had a great experience with our service team. Thank you for choosing Lustine Toyota!

February 01, 2019

Great experience Staff was Incredibly friendly and knowledgeable, super quick wait for service. I would definitely bring my vehicle back for all of the future service More

by Mhaugan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones, Isaiah Zegeye
Feb 04, 2019 -

Toyota of Woodbridge responded

We are so glad we were able to help you out. Thank you for the wonderful review, and please let us know if we can ever be of further assistance!

January 31, 2019

Quick friendly and the work was explained clear and concise I called late to schedule appt. Alex Garcia was great. If only toyota was still building venza. The only thing I didn't care for was sales calling More

by Flush1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Jonatan Garcia
Feb 01, 2019 -

Toyota of Woodbridge responded

Thank you for the feedback. We're happy to hear that Alex offered a great service experience. Please reach out if you ever have questions or concerns for our team as we would be happy to help!

January 30, 2019

Great Deal I feel I got a great deal. One thing I must point out is I really appreciated that the "pre-installed" options /accessories were things people actual More

by kennerhybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gurdado, Brandon (sales mgr)
Jan 31, 2019 -

Toyota of Woodbridge responded

We are so grateful for your feedback! Thank you for your business and congratulations on your new vehicle!

January 29, 2019

Very poor customer service No advisor met with me while I waited, was ignored till i followed up ,no recommendations,very poor customer service. Needed new tyres and price More

by Zeliatte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oscar Ortiz Lopez
Jan 31, 2019 -

Toyota of Woodbridge responded

I am very sorry to hear about this. I would like to learn more about what took place, so please contact me as soon as possible. Sincerely, Oscar Ortiz, Service Director, (703) 494-1800 X 5191

January 27, 2019

Great service!!! I have been getting my vehicles serviced at Lustine Toyota for over 10 years. They provide great service by being respectful, courteous and supportive More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman, Victor Bassey, Bryant Jones, Chrissy Cokinos, Alex Garcia, Ryan Klein, Illiana Galvez, Joe Kerns, Jonatan Garcia
Jan 28, 2019 -

Toyota of Woodbridge responded

Thank you for taking the time to leave this terrific review! We are thrilled to hear that you have been able to rely on our team for the past ten years. Thank you for trusting our team here at Lustine Toyota!

January 26, 2019

Very professional and courteous All my visits over the past six years have been very positive and a nice friendly environment. The customer experience has been excellent and very pl More

by Depo.jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Bryant Jones, Alex Garcia, Isaiah Zegeye, Joe Kerns, Sam Colleton, Jonatan Garcia
Jan 28, 2019 -

Toyota of Woodbridge responded

This is wonderful to hear, thank you for letting us know about your experiences here at Lustine Toyota. We appreciate the great feedback and hope you will let us know if we can ever be of further assistance!

January 25, 2019

Service I was in there for a 10,000 mile service and I they even did the car inspection. Very thankful since I overlooked at that. Thank you Mr Alexander Garc More

by Edz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jan 25, 2019 -

Toyota of Woodbridge responded

Thank you so much! We are pleased to hear about your experience with Alex. Thank you for choosing Lustine Toyota!

January 25, 2019

The best, which is why I always return for service. As I said, the best. Quality of work provided is always 1st rate. Integrity of work needed without worrying about being taken advantage of because I More

by RAV 99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Jan 25, 2019 -

Toyota of Woodbridge responded

We truly appreciate this amazing feedback. We are so happy that you can rely on our team to provide an honest and professional experience. Please let us know if we can ever be of further assistance as we would be happy to help!

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