Toyota of Woodbridge

Wonderful Customer Service Simon was helpful and professional from the moment he was presented with my paperwork. He went out of his way to provide me with all of the informati Simon was helpful and professional from the moment he was presented with my paperwork. He went out of his way to provide me with all of the information I needed and went above and beyond to come to me and make sure I was comfortable ( I am on crutches) while I waited for my vehicle. More

Fantastic service with short-notice appt. I took a chance and tried to line up a service appointment same-day. Victor told me to come on in and he would take care of me. He was 100% true to hi I took a chance and tried to line up a service appointment same-day. Victor told me to come on in and he would take care of me. He was 100% true to his word. He even took time to track down answere to a couple of technical questions I had. He went above and beyond to make sure I was taken care of, and I will absolutely call him any time I need to schedule anything at Lustine. More

Great experience I was treated was treated with the upmost respect from the moment I entered the dealership. The salesman and manager provided all expected information I was treated was treated with the upmost respect from the moment I entered the dealership. The salesman and manager provided all expected information and were very professional. The time spent was well worthwhile no pressure tactics. The finance official was the best he went beyond the call of duty to ensure I was making the right decision based on my future needs. This is the 4th vehicle purchased from Lustines and this was by far my best experience. More

All Expectations Met Alex is friendly, knowledgeable and always has the customer’s interests in mind. He has been my contact at Lustine for four or five years . Alex is friendly, knowledgeable and always has the customer’s interests in mind. He has been my contact at Lustine for four or five years . More

Identification and Repair Excellent response and service. Service Manager (Chrissy Cokinos) correctly diagnosed the problem over the phone, got me an appointment in a timely ma Excellent response and service. Service Manager (Chrissy Cokinos) correctly diagnosed the problem over the phone, got me an appointment in a timely manner that met my needs - the Techs confirmed her diagnosis while I waited and the problem (bad wheel bearing) was promptly fixed. More

Fast service I moved to Fredericksburg and I will drive to Woodbridge to get my car service because Victor Bassey always takes good care of me. Thank. I moved to Fredericksburg and I will drive to Woodbridge to get my car service because Victor Bassey always takes good care of me. Thank. More

Solid Workmanship Reliable pricing, knowledgeable workmanship, excellent customers service (Alex and Victor!). Keeps us in the family.. We have been here since..."Oh w Reliable pricing, knowledgeable workmanship, excellent customers service (Alex and Victor!). Keeps us in the family.. We have been here since..."Oh what a feelin"... Still a great place to shop and service autos. More

Top Notch Service Department The service rep (Vic) was a class act, and overall it was a pleasant experience. Everybody was friendly and efficient from the porter, to the service The service rep (Vic) was a class act, and overall it was a pleasant experience. Everybody was friendly and efficient from the porter, to the service rep, to the cashier. Great experience. More

Service Lustine has great service writers. Chrissy is very professional and keeps the customer well informed. I was given a rental car that was very helpful. Lustine has great service writers. Chrissy is very professional and keeps the customer well informed. I was given a rental car that was very helpful. More

Chrissy is the best she gets the job done right on time and at least the right price. I have been working with her for 10 years. she gets the job done right on time and at least the right price. I have been working with her for 10 years. More