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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

February 27, 2019

Front end alignment My service experience with Lustine has been and continues to be excellent. I have had my cars serviced by Lustine for 11 years. Each customer service More

by bsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Feb 28, 2019 -

Toyota of Woodbridge responded

This is wonderful to hear, thank you for taking the time to let us know about your amazing experience. We are delighted that you have relied on us for 11 years, and hope that you will continue to choose Lustine Toyota for the years to come!

February 25, 2019

I LOVE THIS DEALERSHIP !! Everyone at Lustine was wonderful !! Chrissy was so polite and knowledgeable and the technician , Freddy answered all my questions and took great care More

by lovetoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My technician Freddy , Chrissy Cokinos
Feb 25, 2019 -

Toyota of Woodbridge responded

We will make sure that Chrissy and Freddy know how much you appreciated their help. Thank you for recommending our team here at Lustine Toyota!

February 25, 2019

Reset check light Chrissy was able to explain a few examples of how the check light was sat off, and how checking all system and reset the light More

by piggy1217
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Feb 25, 2019 -

Toyota of Woodbridge responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

February 25, 2019

60k service Alex is the best service manager that we have ever had! He is always helpful and makes sure that we are satisfied with the service. More

by Kburow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Feb 25, 2019 -

Toyota of Woodbridge responded

This is incredible feedback to receive, thank you for your kind words. We will make sure to pass this review along to Alex. Thanks for choosing Lustine Toyota!

February 25, 2019

Excellent Service Easy check in, ready when promised, everything checked out. I bought my first Toyota at Lustine in 2009 and will be willing to return there again More

by LikemyToyoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Conner
Feb 26, 2019 -

Toyota of Woodbridge responded

We're so happy to hear about your great experience! Thank you for choosing Lustine Toyota, and please let us know if we can ever be of further assistance!

February 23, 2019

Professional, prompt and welcoming Brad Danzig was incredibly professional. I came early for my service and he assured me that everything will be done in a timely manner and was comfort More

by newcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Feb 25, 2019 -

Toyota of Woodbridge responded

We are so happy that Brad offered an incredible experience. We hope you will continue to rely on our service team here at Lustine Toyota!

February 22, 2019

Wonderful Customer Service Simon was helpful and professional from the moment he was presented with my paperwork. He went out of his way to provide me with all of the informati More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Lumpkin
Feb 22, 2019 -

Toyota of Woodbridge responded

We are so happy to hear that Simon helped you out during your visit to our service center. Thank you for choosing Lustine Toyota, and please let us know if we can ever be of further assistance!

February 22, 2019

Excellent Customer Service Brad was super helpful when my Prius auxillary battery failed. Was able to get a local tow company to jump start my car and drive it to the shop for More

by kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Feb 22, 2019 -

Toyota of Woodbridge responded

Thanks for the terrific feedback! We will pass this great review along to our service team. Please reach out if you are ever in need of further assistance!

February 22, 2019

Fantastic service with short-notice appt. I took a chance and tried to line up a service appointment same-day. Victor told me to come on in and he would take care of me. He was 100% true to hi More

by Paul W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Feb 25, 2019 -

Toyota of Woodbridge responded

Thank you for taking the time to leave this review! We are so happy that Victor offered a stress-free and efficient service experience. Please do not hesitate to reach out if we can ever be of further assistance!

February 21, 2019

All Expectations Met Alex is friendly, knowledgeable and always has the customer’s interests in mind. He has been my contact at Lustine for four or five years . More

by RScronce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Feb 22, 2019 -

Toyota of Woodbridge responded

This is wonderful to hear! Thank you for sharing such kind words about your experience with Alex. Please let us know if we can ever be of further assistance!

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