Toyota of Woodbridge
Woodbridge, VA
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Professionals Sarahi, our sales person, was very knowledgeable and patience with us. She responded to all our questions. Did all changes we requested with a smile. Sarahi, our sales person, was very knowledgeable and patience with us. She responded to all our questions. Did all changes we requested with a smile. More
Needs some work I tried to make an appointment to see my service advisor, Sam, who I was not told no longer worked there when I asked for him. I got handed to another I tried to make an appointment to see my service advisor, Sam, who I was not told no longer worked there when I asked for him. I got handed to another advisor Chrissy, who put my service in the system wrong and was curt with me when I arrived at the dealership. The dealership also misplaced my car. I was told it would be ready by 12:40, but someone re-opened my service ticket and none of the advisors or clerks knew where it was. My car was not located and returned to me until 1:45pm. This location needs to work on communication between departments. More
My experience was excellent! Great place to buy a car, no pressure, just told the salesmen (Johnathan) what I was looking for and he hit the nail on the head, couldn't be any more Great place to buy a car, no pressure, just told the salesmen (Johnathan) what I was looking for and he hit the nail on the head, couldn't be any more pleased!! More
excellent experience, friendly people service is always sooner than I expected. Assistant service manager is very friendly and helpful, he answers all the questions I had. this would be th service is always sooner than I expected. Assistant service manager is very friendly and helpful, he answers all the questions I had. this would be the first dealer I think of when I need services More
50,000 mile service I was in at 7:30AM and out the door by 9:00AM. I usually wait for my car and like it when I can get in and out quickly. The customer lounge is very co I was in at 7:30AM and out the door by 9:00AM. I usually wait for my car and like it when I can get in and out quickly. The customer lounge is very comfortable and the coffee machine offers several choices from regular to lattes and more. Alex Garcia is always friendly and professional when I meet with him. Thank you for offering excellent customer service. More
Extremely satisfied Great people amazing customer services the sales staff are well knowledge and helpful definitely I’ll come back again every time I needed a car or ser Great people amazing customer services the sales staff are well knowledge and helpful definitely I’ll come back again every time I needed a car or services More
Great experience I had a great experience buying my car at this dealership. My salesperson l, Sumeet, was helpful and supportive. I wish I came to this dealership for I had a great experience buying my car at this dealership. My salesperson l, Sumeet, was helpful and supportive. I wish I came to this dealership for my previous purchases. More
Fantastic Again another fantastic service and experience. Would never go anywhere else. Victor and his team members are outstanding and always professional and Again another fantastic service and experience. Would never go anywhere else. Victor and his team members are outstanding and always professional and helpful on a consistent basis. More
Superior Service I want to commend Mr. Victor Bassey for his superb customer service. He took care of my issues quickly and effectively and made sure that the inconve I want to commend Mr. Victor Bassey for his superb customer service. He took care of my issues quickly and effectively and made sure that the inconvenience to me was minimal. Well done! More
Excellent Customer Service and Maintenance Service Bryan Frye is the service associate that I handles my maintenance service. He is courteous, thorough in explaining the recommended maintenance servic Bryan Frye is the service associate that I handles my maintenance service. He is courteous, thorough in explaining the recommended maintenance services, looks for coupons to keep my costs down, and is accurate in getting my vehicle service completed when I need it. I will keep giving my business to Lustine. More