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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

March 28, 2019

Service was, as always, excellent The service was both excellent and expedient. I brought the vehicle in for a service check plus to get my Virginal safety inspection. I waited for m More

by Depo.jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bandy
Mar 29, 2019 -

Toyota of Woodbridge responded

We're happy to hear about your great experience with our service team! Thank you for trusting Lustine Toyota!

March 28, 2019

Efficient service department Liked that I had no wait from the time I pulled over to talking with my service specialist. Very efficient and goid communication. I didn’t like t More

by 545336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Mar 29, 2019 -

Toyota of Woodbridge responded

We appreciate your feedback for our service department. If you ever have questions or concerns for our team we would be happy to help, so please reach out directly. Thank you!

March 27, 2019

Needs some work I tried to make an appointment to see my service advisor, Sam, who I was not told no longer worked there when I asked for him. I got handed to another More

by samrommoferg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chrissy Cokinos
Mar 28, 2019 -

Toyota of Woodbridge responded

I am sorry to hear about your poor experience. We will look into this situation and work towards making sure it does not happen again.

March 27, 2019

Professionals Sarahi, our sales person, was very knowledgeable and patience with us. She responded to all our questions. Did all changes we requested with a smile. More

by cdulanto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Amber Relyea
Mar 28, 2019 -

Toyota of Woodbridge responded

Thank you for this wonderful review! We really appreciate all your kind words.

March 27, 2019

TREAT YOU LIKE FAMILY! FROM THE SALES TEAM TO THE FINANCE TEAM,THE PROFESSIONALISM AND TEAMWORK DISPLAYED WAS TOP NOTCH,NOT MANY PLACES WHERE YOU GO ANYMORE MAKE YOU FEEL AS More

by dan12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
THE TEAM FROM SUNDAY MARCH 24TH 2019
Mar 28, 2019 -

Toyota of Woodbridge responded

Thank you for this amazing review! We are so glad to have made your vehicle search such an easy and stress free process.

March 25, 2019

My experience was excellent! Great place to buy a car, no pressure, just told the salesmen (Johnathan) what I was looking for and he hit the nail on the head, couldn't be any more More

by Woodbridge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan was my sales person, EXCELLENT!
Mar 25, 2019 -

Toyota of Woodbridge responded

We're so happy that Johnathan was able to help you find the perfect vehicle! Thank you for choosing Lustine Toyota!

March 21, 2019

excellent experience, friendly people service is always sooner than I expected. Assistant service manager is very friendly and helpful, he answers all the questions I had. this would be th More

by yukun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Danzig
Mar 22, 2019 -

Toyota of Woodbridge responded

We know how important your time is, and we're happy that our service team was able to offer an efficient and professional experience. Thank you for choosing Lustine Toyota!

March 21, 2019

50,000 mile service I was in at 7:30AM and out the door by 9:00AM. I usually wait for my car and like it when I can get in and out quickly. The customer lounge is very co More

by Idabella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Mar 22, 2019 -

Toyota of Woodbridge responded

We're really happy to hear about your great experience, thank you for taking a moment to let us know how we are doing! We hope you will continue to trust Lustine Toyota to offer the best service around!

March 20, 2019

Extremely satisfied Great people amazing customer services the sales staff are well knowledge and helpful definitely I’ll come back again every time I needed a car or ser More

by Moe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
G. Abdool , Isaiah Zegeye
Mar 21, 2019 -

Toyota of Woodbridge responded

Thank you for the terrific feedback, Moe! We're thrilled to hear about your experience and hope to see you again!

March 20, 2019

Great experience I had a great experience buying my car at this dealership. My salesperson l, Sumeet, was helpful and supportive. I wish I came to this dealership for More

by Hmalik57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sumeet
Mar 21, 2019 -

Toyota of Woodbridge responded

We're so happy that Sumeet offered an amazing experience. We are always here to help so do not hesitate to reach out if we can ever be of further assistance. Congratulations on your new vehicle!

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