Toyota of Woodbridge
Woodbridge, VA
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Service on my 2016 Camry SE The service was great. Mr . Victor always takes care of my needs for the car. Keep up the excellent work. Lustine is the best , great job!!! The service was great. Mr . Victor always takes care of my needs for the car. Keep up the excellent work. Lustine is the best , great job!!! More
It was excellent and suberb. Brad and his team repaired my vehicle last Friday and it is running well. Brad was very professional and friendly. He took time to explain the nature Brad and his team repaired my vehicle last Friday and it is running well. Brad was very professional and friendly. He took time to explain the nature of my Toyota Airbag recall. More
Service representative and manager Took my 2016 tundra in for periodic service, it was 3000 miles outside of factory warranty. Technician found a leaking strut. Was sick to my stomach Took my 2016 tundra in for periodic service, it was 3000 miles outside of factory warranty. Technician found a leaking strut. Was sick to my stomach when I was told about $700.00 for repairs. Also a tad surprised about the strut leaking on a 4x4 with less than 40000 on the clock. Brad Danzig asked me to wait for a minute and went to the service manager to verify,. Manager was upset that he was verifying that the anomoly was covered by Lustine Tundra was fixed at no cost to me. I've purchased three vehicles from Lustine, and when I put my youngest behind the wheel, I'm going to Lustine. Service is top notch and they work for your business. They have mine. More
recent tire replacement I was recently stranded in northern Virginia with a flat tire that I had to replace, and the folks at Lustine Toyota worked very hard to get me back o I was recently stranded in northern Virginia with a flat tire that I had to replace, and the folks at Lustine Toyota worked very hard to get me back on the road as quickly as possible. They were all very friendly and helpful - I would definitely recommend them! More
Victor Bassey takes care of his customers We had a little snafu with our service and one of the services was not complete. We called Victor and he personally took care of our situation and we We had a little snafu with our service and one of the services was not complete. We called Victor and he personally took care of our situation and went above and beyond to help us out. We will always go back to this dealership, but mainly to go see Victor. More
Service Department Chrissy Cokinos was my service provider, and she is always excellent when I visit for service. She is on her job, by keeping me informed of the vehic Chrissy Cokinos was my service provider, and she is always excellent when I visit for service. She is on her job, by keeping me informed of the vehicle status, and giving me quotes on things that are needed in the future. And I can't forget the wait time of the service. It was a good experience. I find that going in after work around 3:30, gets you at a hour and change wait or less wait time. Thanks Chrissy for your excellent customer service. More
STOP IN AND CHECK LlUSTINE TOYOTA OUT! I was very pleased to see how clean all the offices, and bathrooms and showroom floor was. Each vehicle that I looked at were extremely clean. Each I was very pleased to see how clean all the offices, and bathrooms and showroom floor was. Each vehicle that I looked at were extremely clean. Each person that I spoke with was very helpful and polite. Carols was very willing to listen and did his very best to make the deal work for both of us. More
Very kindly John Bandy is a very professional person he take care about everything that I need about my Toyota RAV4. He does a excellent job with the costumers John Bandy is a very professional person he take care about everything that I need about my Toyota RAV4. He does a excellent job with the costumers More
Outstanding Experience Alex was very professional, very personable and a delight to work with. His exceptional knowledge was notable, as he answered all or my questions and Alex was very professional, very personable and a delight to work with. His exceptional knowledge was notable, as he answered all or my questions and worked out an service plan for the next appointment. Well done! More
Outstanding service as usual Alex took care of all our automotive needs. Everything the vehicle needed was fully explained to us and nothing was done unless authorized by us. Alex took care of all our automotive needs. Everything the vehicle needed was fully explained to us and nothing was done unless authorized by us. More