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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

June 02, 2019

Taking care of long time customer After 10 years of service my Prius had a head gasket leak. I ah e put over 4K of service in the car in one month. Did not charge another two K in se More

by Prius OR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Jun 03, 2019 -

Toyota of Woodbridge responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again!

May 31, 2019

Excellent Chrissy is always awesome. She is knowledgeable, professional and honest. Her customer service focus is the reason I continue my business with Lustine More

by Marvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
May 31, 2019 -

Toyota of Woodbridge responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

May 30, 2019

Excellent service. Service has always been prompt, efficient and excellent. My scheduled appointments are always on time and Bryant always explains each service needed f More

by Prius Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
May 31, 2019 -

Toyota of Woodbridge responded

Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. Please do recommend us to your friends and family!

May 29, 2019

Service service Excelente service from the start to finish I knew everything about the service that was getting done Alex explain to me y he was in touch with me with More

by Chico
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samanta , Alex Garcia
May 29, 2019 -

Toyota of Woodbridge responded

Thank you for the tremendous feedback! We are so happy to hear that Alex offered an amazing experience. Please reach out if we can ever be of further assistance!

May 28, 2019

Maintenance Service Scheduled an early morning service on vehicle. Prompt opening of vehicle bay and quick check-in procedure. My service advisor, Chrissy Cokinos, was ef More

by BE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
May 29, 2019 -

Toyota of Woodbridge responded

This is so wonderful to hear! We will pass this wonderful review along to Chrissy. Please let us know if we can ever be of further assistance, and thank you for trusting Lustine Toyota!

May 25, 2019

Fast and Complete I obtained my free state safety inspection in an hour after arriving as a “walk in” (or, is it “drive in”?) This dealership has always served me we More

by Kgbrenner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
May 28, 2019 -

Toyota of Woodbridge responded

Thank you for your support! We are so happy that you can depend on our team and look forward to working with you again!

May 24, 2019

Excellent Service I took my Sienna van in for service, but my Service Advisor Chrissy was at lunch. I sat down to wait for her. The Advisor next to her Victor Bassey ca More

by LionMountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
May 28, 2019 -

Toyota of Woodbridge responded

We're delighted to hear about your experience with Victor and Chrissy. Thank you for choosing Lustine Toyota!

May 23, 2019

Very professional. Answered all my questions. I had no problem getting an appointment at the time I requested. Explained details the status of my car. Took care of everything I requested to be don More

by SirEarlP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Alex Garcia
May 28, 2019 -

Toyota of Woodbridge responded

We're so happy to hear about your stress-free experience! Thank you for supporting Lustine Toyota!

May 22, 2019

Top-notch Service Consultants Crissy Cokinos and the entire Service Consultant team work seamlessly together to get your car into maintainace and keep you informed of progress. Se More

by vicbras
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos
May 23, 2019 -

Toyota of Woodbridge responded

Thank you so much for leaving this amazing feedback! We're happy to hear that you can rely on our team to provide an amazing service experience. Please reach out if we can ever be of further assistance!

May 19, 2019

Car repair Alex Garcia was very knowledgeable, patient and honest about the work that was needed, he made my car repair experience smooth, effortless and quick. More

by Monte1159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
May 20, 2019 -

Toyota of Woodbridge responded

We will make sure that Alex knows how much you appreciated his help! Thank you for trusting Lustine Toyota and for recommending our team to others!

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