Toyota of Woodbridge
Woodbridge, VA
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Taking care of long time customer After 10 years of service my Prius had a head gasket leak. I ah e put over 4K of service in the car in one month. Did not charge another two K in se After 10 years of service my Prius had a head gasket leak. I ah e put over 4K of service in the car in one month. Did not charge another two K in service. All I had to pay for was the part. Thank You Toyota. More
Excellent Chrissy is always awesome. She is knowledgeable, professional and honest. Her customer service focus is the reason I continue my business with Lustine Chrissy is always awesome. She is knowledgeable, professional and honest. Her customer service focus is the reason I continue my business with Lustine. I know the job will be done correct and as quick as possible. More
Excellent service. Service has always been prompt, efficient and excellent. My scheduled appointments are always on time and Bryant always explains each service needed f Service has always been prompt, efficient and excellent. My scheduled appointments are always on time and Bryant always explains each service needed for the car. He is a great listener who wants to understand my concerns so he can act on them. More
Service service Excelente service from the start to finish I knew everything about the service that was getting done Alex explain to me y he was in touch with me with Excelente service from the start to finish I knew everything about the service that was getting done Alex explain to me y he was in touch with me with updates about my car service More
Maintenance Service Scheduled an early morning service on vehicle. Prompt opening of vehicle bay and quick check-in procedure. My service advisor, Chrissy Cokinos, was ef Scheduled an early morning service on vehicle. Prompt opening of vehicle bay and quick check-in procedure. My service advisor, Chrissy Cokinos, was efficient, friendly, and ensured I was given the service needed without trying to push unneeded work to be done. This is an important point for me because my son is a mechanic and I know when a repair is needed (not just when the book tells the mechanic it might be due). More
Fast and Complete I obtained my free state safety inspection in an hour after arriving as a “walk in” (or, is it “drive in”?) This dealership has always served me we I obtained my free state safety inspection in an hour after arriving as a “walk in” (or, is it “drive in”?) This dealership has always served me well! Highly recommend! More
Excellent Service I took my Sienna van in for service, but my Service Advisor Chrissy was at lunch. I sat down to wait for her. The Advisor next to her Victor Bassey ca I took my Sienna van in for service, but my Service Advisor Chrissy was at lunch. I sat down to wait for her. The Advisor next to her Victor Bassey called me over and took my appointment paperwork and checked me in and my car was driven to have the service done. Now that is what I call TEAM WORK. When Chrissy came back from lunch she took over and when the service was completed, she came over and let me know. Lustine Toyota's Team of Advisors are a great group. More
Very professional. Answered all my questions. I had no problem getting an appointment at the time I requested. Explained details the status of my car. Took care of everything I requested to be don I had no problem getting an appointment at the time I requested. Explained details the status of my car. Took care of everything I requested to be done.. More
Top-notch Service Consultants Crissy Cokinos and the entire Service Consultant team work seamlessly together to get your car into maintainace and keep you informed of progress. Se Crissy Cokinos and the entire Service Consultant team work seamlessly together to get your car into maintainace and keep you informed of progress. Service at Lustine is a friendly and professional experience. More
Car repair Alex Garcia was very knowledgeable, patient and honest about the work that was needed, he made my car repair experience smooth, effortless and quick. Alex Garcia was very knowledgeable, patient and honest about the work that was needed, he made my car repair experience smooth, effortless and quick. When people that own Toyota ask me for a place to get their car service I try to send them to see Alex. More