Toyota of Woodbridge
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 1,263 reviews
Very courteous and professional I believe that this dealership, which I've purchased from for years is starting to make a turnaround for the better. In the past it was hit or miss b I believe that this dealership, which I've purchased from for years is starting to make a turnaround for the better. In the past it was hit or miss but I sense that something has changed. I truly feel that I will be treated very professionally and that I will be taken care of when I buy my next vehicle from them. More
Good experience - and a point about financing Excellent service! The only drawback I can see is at the financing stage. The only way to get a rebate is to finance through the dealership. So you Excellent service! The only drawback I can see is at the financing stage. The only way to get a rebate is to finance through the dealership. So you finance through the dealership and for me the out the door price ended up being $8k more than the $27k agreed upon price. Granted, the $27k was before taxes and tags and fees, but still that increase seems exorbitant. That aside, I am enjoying the car! More
Great Service All work was done in a timely manor. Friendly service department. My service rep is excellent and very knowledgeable . I will keep coming back because All work was done in a timely manor. Friendly service department. My service rep is excellent and very knowledgeable . I will keep coming back because of her. More
Pleasant buying experience with sales staff My buying experience was a pleasant one because of salesman Cristian Edguardo. I will recommend Lustine Toyota to my friends because of my positive e My buying experience was a pleasant one because of salesman Cristian Edguardo. I will recommend Lustine Toyota to my friends because of my positive experience with Cristian. More
Quick service! Great service didn’t take long at all to complete the work on my car. Car was also cleaned nicely when the service was completed l. Great service didn’t take long at all to complete the work on my car. Car was also cleaned nicely when the service was completed l. More
Scheduled service Chrissy Cokinos is great to work with. I usually wait for the service to be completed and am kept informed of the progress while waiting. From the m Chrissy Cokinos is great to work with. I usually wait for the service to be completed and am kept informed of the progress while waiting. From the moment I arrive until I leave, all the employees at Lustine always greet me with a smile and a “good morning” when they pass by and if they see me standing or walking about, ask if I need help with anything. I see them interact this way with all customers – friendliness/helpfulness goes a long way with me. More
Scheduled Service i have been a Lustine customer since 2005 and from start to finish the service provided is excellent! The porters are friendly, they treat my vehicle i have been a Lustine customer since 2005 and from start to finish the service provided is excellent! The porters are friendly, they treat my vehicle and me with respect. The intake service manager (Alex Garcia) is beyond excellent in his dedication, professionalism and customer service. He is the reason I come from Manassas to Woodbridge for service. The mechanics team have always been the best of the best. I recommend Lustine Toyota to everyone I know. More
Quick, easy, friendly Lustine Toyota Service department provided excellent customer service and quality care. Ready for me at my appointment time and out in an hour! Brad w Lustine Toyota Service department provided excellent customer service and quality care. Ready for me at my appointment time and out in an hour! Brad was amazing and made this very easy - great start to my day. More
Maintenance appointment Alexander Garcia was so helpful. He answered all my questions and explained every detail to me. Everyone at Lustines is always concerned and caring ab Alexander Garcia was so helpful. He answered all my questions and explained every detail to me. Everyone at Lustines is always concerned and caring about their customers! More
Excellent/Customer Service We really appreciate how you always take the time to explain/advise which as a customer, helps us to have a better understanding - Thank you Victor!! We really appreciate how you always take the time to explain/advise which as a customer, helps us to have a better understanding - Thank you Victor!! More