Toyota of Woodbridge
Woodbridge, VA
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Excellent service from start to finish Jay Carlton helped me with my car service needs on today’s visit. He was courteous and professional as well as the rest of the staff. I was able to ge Jay Carlton helped me with my car service needs on today’s visit. He was courteous and professional as well as the rest of the staff. I was able to get a loaner car until my car was ready. Jay also called me with updates so there were no surprises when I picked my car up. More
repairs for my camry Calli was a very nice person and took care of me right away. Very pleasant and knew what service I needed. Set me up with the shuttle ride. And call Calli was a very nice person and took care of me right away. Very pleasant and knew what service I needed. Set me up with the shuttle ride. And called me with the information after the car was checked out. More
Very easy, and fast! Very fast, everyone is super easy. Waiting room is good too if they take a little bit more time. It was my first time ever going for my cars service a Very fast, everyone is super easy. Waiting room is good too if they take a little bit more time. It was my first time ever going for my cars service and it went well! Thanks! More
Routine Maintenance I've had multiple vehicles purchased and serviced at this dealership. Excellent, prompt service every time and every representative I've dealt with is I've had multiple vehicles purchased and serviced at this dealership. Excellent, prompt service every time and every representative I've dealt with is very pleasant. More
Last visit to lustine Alex Garcia is the best in what he does at Lustine, he never fail in telling what is going on and what to expect. I have told others to ask for Alex w Alex Garcia is the best in what he does at Lustine, he never fail in telling what is going on and what to expect. I have told others to ask for Alex when they come to Lustine for service related business. More
Best service I received in 11 years from Nelson I came for 90,000 miles service for Highlander. Nelson Palacio explained everything in detail like what is included in service. He took care of my car I came for 90,000 miles service for Highlander. Nelson Palacio explained everything in detail like what is included in service. He took care of my car as promised. Thank you Nelson for all the help. More
Excellent Service! Michael McCloud and Hadley Blue are service care Pro’s. They both immediately listened to any concerns I had with my Toyota 5000 miles service check. Michael McCloud and Hadley Blue are service care Pro’s. They both immediately listened to any concerns I had with my Toyota 5000 miles service check. Each of them are both efficient and effective and understand what customer service is all about . I would highly recommend them as service providers when you bring in your Toyota for any reason . You walk away feeling very positive and I look forward to returning for the next service schedule! Thanks Guys! More
Perodic Maintenance Service Chrissy provided outstanding service and advice as usual. All maintenance was performed in an excellent manner.Chrissy is outstanding and a credit to Chrissy provided outstanding service and advice as usual. All maintenance was performed in an excellent manner.Chrissy is outstanding and a credit to Lustine Totota. More
Excellent customer service. I took my Tundra in for regular service. I made a appointment to have it serviced. I noticed a slight vibration on my Tundra also. While being serv I took my Tundra in for regular service. I made a appointment to have it serviced. I noticed a slight vibration on my Tundra also. While being serviced, my service rep came over to explain what findings they had found and what they had did, but if I continue to feel anything to bring it back. All the other service had been completed and briefly went over with me what was done. I was in and out at a reasonable time. Very please when I drove my vehicle off the lot. More
Excellent customer service !! The team at Lustine Toyota took care of me as well as my vehicle !! So polite and knowledgeable . Thank you to the technicians , Zac Cole and John Sa The team at Lustine Toyota took care of me as well as my vehicle !! So polite and knowledgeable . Thank you to the technicians , Zac Cole and John Santa that took great care of my car !! Thank you Alex Garcia and all the wonderful employees at Lustine Toyota !! More