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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

August 02, 2019

Great Scheduled Service This visit was for a routine scheduled service per Toyota guidelines. As expected, Lustine Toyota performed the service quickly and professionally. More

by DarkWaters49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 02, 2019 -

Toyota of Woodbridge responded

We're really happy to hear that you had a great experience with our service team. Thank you for choosing Lustine Toyota, and please reach out if we can ever be of further assistance!

August 01, 2019

Fantastic people work here. Bryant Jones is my service adviser and always takes great care of my vehicles. He asks a lot of questions to get me to describe exactly what the probl More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Aug 02, 2019 -

Toyota of Woodbridge responded

We will make sure that Bryant knows how much you have come to appreciate his service, Dan! Thank you for taking the time to write such a thoughtful review about our service department. We hope you will continue to trust our team here at Lustine Toyota!

August 01, 2019

Excellent Victor Bassey is my Service Advisor and always gives me great service. My vehicle was serviced quickly and efficiently. The wait tIme was relatively More

by Jim123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Aug 01, 2019 -

Toyota of Woodbridge responded

Thank you for your kind words for Victor! We will make sure he knows how much you have come to rely on him to provide an outstanding service experience. Thank you for your support and for trusting our team here at Lustine Toyota!

July 31, 2019

Great Service Lustine Toyota has gotten better in their service department. Chrissy was my service advisor, and like always she was superb/helpful. Thank you Chris More

by Cherneda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Jul 31, 2019 -

Toyota of Woodbridge responded

We're so happy that you gave us a chance, and that Chrissy offered a fantastic experience. We appreciate your support and look forward to working with you again in the future!

July 30, 2019

Great, didn’t take as long as we expected. Great salesman (Christian), manager, finance person, helpers etc. great experience buying a new car even though hot outside. Didn’t take all day and More

by John123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 31, 2019 -

Toyota of Woodbridge responded

We will make sure that Christian and our team here at Lustine Toyota know how much you valued their help! Congratulations on your amazing new vehicle, John!

July 28, 2019

Service Excellent service team!!! Short wait time with periodic updates on anticipated completion time. Clear explanations of service items requiring attent More

by Prius Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Bryant Jones, Bryant Jones, Chrissy Cokinos
Jul 29, 2019 -

Toyota of Woodbridge responded

This is fantastic to hear, thank you for your compliments for our service team! Please let us know if we can ever be of further assistance!

July 27, 2019

everyone friendly and helpful Everyone friendly and helpful. I dropped off car and picked up an hour later. Under warranty. Fast and curtious checking in car. Clean when returned More

by Joanie in Va.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Carlton
Jul 29, 2019 -

Toyota of Woodbridge responded

We're so happy to hear about your wonderful experience with our service team! Thank you for this great review, Joanie!

July 25, 2019

Excellent service from start to finish Jay Carlton helped me with my car service needs on today’s visit. He was courteous and professional as well as the rest of the staff. I was able to ge More

by Lala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay, Samantha, cashier at checkout
Jul 26, 2019 -

Toyota of Woodbridge responded

Thank you for this wonderful review, we're so happy to hear that Jay provided an exceptional service experience. We hope to work with you again here at Lustine Toyota!

July 25, 2019

repairs for my camry Calli was a very nice person and took care of me right away. Very pleasant and knew what service I needed. Set me up with the shuttle ride. And call More

by Trinity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calli, Chrissy Cokinos
Jul 26, 2019 -

Toyota of Woodbridge responded

Trinity, we are so happy to hear about your terrific experience with Calli! We will make sure she knows how much you appreciated her service. Thank you for choosing Lustine Toyota!

July 24, 2019

Very easy, and fast! Very fast, everyone is super easy. Waiting room is good too if they take a little bit more time. It was my first time ever going for my cars service a More

by kbaires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana
Jul 26, 2019 -

Toyota of Woodbridge responded

We truly appreciate this wonderful feedback about your first visit, thank you so much! Please do not hesitate to reach out if we can ever be of further assistance, as we are always happy to help!

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