Toyota of Woodbridge

Toyota Care Service I was able to use the express service line for my Toyota Care service. The turnaround was great, I was in and out in under 30mins! I was able to use the express service line for my Toyota Care service. The turnaround was great, I was in and out in under 30mins! More

Service experience it's always excellent. I purchased 7 vehicles with Lustine and always have an excellent service in everything. Alex takes his time to explain in detail what it's need it in I purchased 7 vehicles with Lustine and always have an excellent service in everything. Alex takes his time to explain in detail what it's need it in my car. He is very polite!!! Thank you. More

Service was great, Jon Carlson my service manager was very helpful and has excellent communication skills. The technicians were fair and honest, diagnostics price was fa Jon Carlson my service manager was very helpful and has excellent communication skills. The technicians were fair and honest, diagnostics price was fair to really analyze costs on older car More

Mr. Blue is doing an excellant job and got me out (20K ) in fantastic time! Much better than the 10 K time! Hadley is upping the level of great customer service and is strait to the point with his answers. N in fantastic time! Much better than the 10 K time! Hadley is upping the level of great customer service and is strait to the point with his answers. Nice addition to Team Toyota! More

20K Service Service department saw my car in one day. Convenient on-line reservation system made the process simple. Victor stepped up and started the in-proces Service department saw my car in one day. Convenient on-line reservation system made the process simple. Victor stepped up and started the in-processing and handed it off to Alex for completion. Good team effort More

Very Friendly and knowledgeable The team at Lustine is very courteous and knowledgeable. The entire team from porters to service managers, to cashiers were friendly and made you fee The team at Lustine is very courteous and knowledgeable. The entire team from porters to service managers, to cashiers were friendly and made you feel like a valued customer More

GREAT SERVICE DEPARTMENT My wife and I have purchased three vehicles at Lustine and have had them serviced here-starting in 2004 and continuing to this date. I have had three My wife and I have purchased three vehicles at Lustine and have had them serviced here-starting in 2004 and continuing to this date. I have had three service advisors over this time frame and all have been very professional and helpful. The service department offers an excellent service and customer waiting room. I have seen service advisors talking to customers waiting for their vehicles and I have experienced that also; they keep the customer current in the maintenance process. The sales personnel are also helpful and professional. I have had good experiences with the sales department also. This is just a great dealership. I trust both the service and the sales people. More

Good experience I went for three recalls, one was not finished because needed to order parts, however Callie Thacker help me during the process. Good costumer service I went for three recalls, one was not finished because needed to order parts, however Callie Thacker help me during the process. Good costumer service. More

John - Service Mgr. was nice So, the service rep didn’t know much seemed like he was new but the manager name John was very nice especially to my situation with the finance ppl gr So, the service rep didn’t know much seemed like he was new but the manager name John was very nice especially to my situation with the finance ppl grrrrr but anyway only person that was professional and fixed my mothers key fob. More

Very Welcoming during my issues with my Camry My service rep at Lustine Toyota, Alex Garcia, was very cordial, taking notes as I detailed my issues and all that I did to try and figure out the iss My service rep at Lustine Toyota, Alex Garcia, was very cordial, taking notes as I detailed my issues and all that I did to try and figure out the issue. As usually happens when you have an issue that comes and goes then becomes regular, they could not replicate the issue and all their checks gave the car a clean bill of health, so when we picked up our car, there was no charge after I was expecting a $150 bill. More