Toyota of Woodbridge

The recall went very smoothly. I called on a Friday, took car in on Saturday am and picked it up Saturday pm. I only dealt with Nelson and on phone briefly with others I don't know I called on a Friday, took car in on Saturday am and picked it up Saturday pm. I only dealt with Nelson and on phone briefly with others I don't know their names. Amber sent the follow up email More

Alex Garcia Deserves a Raise Alex Garcia has been my service rep for years. He is friendly and always has the customer in mind when he provides recommendations. I will continue Alex Garcia has been my service rep for years. He is friendly and always has the customer in mind when he provides recommendations. I will continue to prefer him as my rep. More

Excellent service I believe they are thorough in taking care of the services needed for my Toyota. I have been going to Lustine for service work for several years even I believe they are thorough in taking care of the services needed for my Toyota. I have been going to Lustine for service work for several years even though it is a further drive from where I live. More

Service As usual, Chrissy Cokinos provided excellent advice and customer service. My 2017 Sienna and 2013 Avalon were scheduled for service on back to back da As usual, Chrissy Cokinos provided excellent advice and customer service. My 2017 Sienna and 2013 Avalon were scheduled for service on back to back days. Service recommendations were spot on and maintenance was accomplished in a timely manner. More

In & Out I took my car in for service, as I was about to take a toad trip - and as usual, Victor Bassey and the crew took care of me. I received an honest ass I took my car in for service, as I was about to take a toad trip - and as usual, Victor Bassey and the crew took care of me. I received an honest assessment of my vehicle status, service was rendered, and I was out the door - quickly. I had scheduled the appointment that same day. Great job! More

Customer Care Toyota's Service Team and Mechanics seem to be very attentive and knowledgeable when addressing customer issues and concerns. The service is great and Toyota's Service Team and Mechanics seem to be very attentive and knowledgeable when addressing customer issues and concerns. The service is great and the turn around time is excellent. Thank you. More

Toyota Care Service I was able to use the express service line for my Toyota Care service. The turnaround was great, I was in and out in under 30mins! I was able to use the express service line for my Toyota Care service. The turnaround was great, I was in and out in under 30mins! More

Service experience it's always excellent. I purchased 7 vehicles with Lustine and always have an excellent service in everything. Alex takes his time to explain in detail what it's need it in I purchased 7 vehicles with Lustine and always have an excellent service in everything. Alex takes his time to explain in detail what it's need it in my car. He is very polite!!! Thank you. More

Service was great, Jon Carlson my service manager was very helpful and has excellent communication skills. The technicians were fair and honest, diagnostics price was fa Jon Carlson my service manager was very helpful and has excellent communication skills. The technicians were fair and honest, diagnostics price was fair to really analyze costs on older car More