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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

September 08, 2019

Wounderful deal. People are very friendly. Nice cars. Nice service. I am happy! Thank you Mr. Danny Klein for your help. Also I am pleased to meet Mr. Jeff McCallum. More

by Serguei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Klein, Jeff McCallum.
Sep 09, 2019 -

Toyota of Woodbridge responded

We're truly delighted to receive this feedback, thank you for your support and kind words for our team. We hope to work with you again so please reach out if we can ever be of further assistance here at Lustine Toyota!

September 06, 2019

Excellent Service Chrissy Cokinos was very helpful in explaining the service required and in handling all the details! She explained the probable cost and the services More

by Jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Sep 09, 2019 -

Toyota of Woodbridge responded

This is wonderful to hear! Thank you for leaving this great review for Chrissy, and please reach out if we can ever be of further assistance!

September 05, 2019

The recall went very smoothly. I called on a Friday, took car in on Saturday am and picked it up Saturday pm. I only dealt with Nelson and on phone briefly with others I don't know More

by Markpino2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson , Amber Relyea
Sep 05, 2019 -

Toyota of Woodbridge responded

We're so happy to receive this update about your visit to our service center! We hope to work with you again so please reach out if we can ever be of further assistance!

September 05, 2019

Lustine Toyota Service - 5 Star Service. The Lustine Team Service Team provides complete and friendly service throughout the customer service process. The team checking the car in and out at More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Sep 09, 2019 -

Toyota of Woodbridge responded

We cannot thank you enough for this extraordinary review. Thank you for trusting our team here at Lustine Toyota, and please let us know if you are ever in need of further assistance!

September 04, 2019

Alex Garcia Deserves a Raise Alex Garcia has been my service rep for years. He is friendly and always has the customer in mind when he provides recommendations. I will continue More

by RScronce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Sep 05, 2019 -

Toyota of Woodbridge responded

Thank you so much for this terrific feedback! We will make sure that Alex knows how much you have come to rely on his help throughout the years. We look forward to working with you again here at Lustine Toyota!

September 01, 2019

Layer layer layer Buy your car from any Toyota dealership Don’t go to Lustine Toyota Woodbridge is absolutely terrible dealership they’re layers and dishonest both More

by Ayoussef100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Managers vp saller financial guy , Victor Bassey, Bryant Jones, Chrissy Cokinos, Alex Garcia, Isaiah Zegeye, Amber Relyea
September 01, 2019

Excellent service I believe they are thorough in taking care of the services needed for my Toyota. I have been going to Lustine for service work for several years even More

by GaryB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Sep 03, 2019 -

Toyota of Woodbridge responded

We're so happy that you can trust our team to provide an exemplary service experience. Please reach out if we can ever be of further assistance here at Lustine Toyota!

August 31, 2019

Service As usual, Chrissy Cokinos provided excellent advice and customer service. My 2017 Sienna and 2013 Avalon were scheduled for service on back to back da More

by Popeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Sep 03, 2019 -

Toyota of Woodbridge responded

We're delighted to hear about your fantastic experience with Chrissy. We're so happy that you can rely on our team, and we look forward to working with you again!

August 30, 2019

Customer Care Toyota's Service Team and Mechanics seem to be very attentive and knowledgeable when addressing customer issues and concerns. The service is great and More

by bowdeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Danzig, Victor Bassey, Bryant Jones, Alex Garcia, Isaiah Zegeye
Sep 03, 2019 -

Toyota of Woodbridge responded

This is amazing feedback to receive, thank you for your incredible review and kind words for our team. We look forward to working with you again in the future!

August 30, 2019

In & Out I took my car in for service, as I was about to take a toad trip - and as usual, Victor Bassey and the crew took care of me. I received an honest ass More

by Big Wheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Aug 30, 2019 -

Toyota of Woodbridge responded

We hope you had fun on your road trip! Thanks for trusting our team to get your vehicle ready for the drive. We appreciate your kind words and hope to work with you again!

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