Toyota of Woodbridge
Woodbridge, VA
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Periodic Service I have been doing business with Lustine Toyota for three years and three separate vehicles. Two used vehicles and one new one. The Service departmen I have been doing business with Lustine Toyota for three years and three separate vehicles. Two used vehicles and one new one. The Service department has been top notch. Seemingly going out of their way to ensure that the necessary service was completed. Brad Danzig has gone the extra mile helping my family. When we purchased my daughter's car, the license plate took a little bit longer than expected and we had to get another 30 day temp. With scheduling I was unable to get to the dealership to assist with my daughter. I called Brad and he jumped for the opportunity to assist. He met my daughter at the door and took her where she needed to go and helped her with the plate transfer More
Professional and Courteous Support Every Time Our experience with Lustine Toyota has routinely been excellent, especially the ease and professionalism displayed during service checks and repairs o Our experience with Lustine Toyota has routinely been excellent, especially the ease and professionalism displayed during service checks and repairs on our vehicle. I highly recommend this dealership and employees such as Alex Garcia. More
Excellent service Victor provided excellent customer service. When he realized the amount of work that I needed to get done, he provided a rental. He also informed me o Victor provided excellent customer service. When he realized the amount of work that I needed to get done, he provided a rental. He also informed me of the progress along the way. You are fortunate to have him represent Toyota. More
Excellent and fast service Alison was extremely professional and was able to setup and take care of my car quickly, specially with a short notice. I highly recommend the service Alison was extremely professional and was able to setup and take care of my car quickly, specially with a short notice. I highly recommend the service department at this location. More
excellent The sales agent Mr. Abdullah was helpful and straight forward as well as honest The financial advisor Mr. Asaad was too helpful and honest The tec The sales agent Mr. Abdullah was helpful and straight forward as well as honest The financial advisor Mr. Asaad was too helpful and honest The technician well experienced More
Service I have been coming to Lustine since 2007. They have the best service department. Everyone is so helpful and nice when I get there. Victor and Brad alw I have been coming to Lustine since 2007. They have the best service department. Everyone is so helpful and nice when I get there. Victor and Brad always make sure I am taken care of. More
Smooth I was safe last visit. No extortion happened. I hope this will go on to my next visit. They should hire more mechanic. The mechanics looked overworked I was safe last visit. No extortion happened. I hope this will go on to my next visit. They should hire more mechanic. The mechanics looked overworked. More
Purchase of New Vehicle My wife and I were greeted at the parking lot by Mr. Matt Ifediegwu, who was very courteous and showed us to the car we were looking for. We spent a l My wife and I were greeted at the parking lot by Mr. Matt Ifediegwu, who was very courteous and showed us to the car we were looking for. We spent a long time with him and after looking at two other alternatives, decided to buy the current year model of a Toyota Camry Hybrid. We were very pleased with the process and are happy with our buy. More
Bait and switch I requested a certain price out the door including taxes and tags. Was told they had to talk to their manager. They called back a few minutes later sa I requested a certain price out the door including taxes and tags. Was told they had to talk to their manager. They called back a few minutes later saying they can do it. I told them I will be there later that day to purchase. Once I got to dealer they said they can't do it at the price quoted over the phone. Typical bait and switch, I would not recommend this dealer. More
Quality and Convenient Service Due to a very busy schedule, I did not have enough time to get my vehicle serviced so I scheduled a service appointment by dropping off over night and Due to a very busy schedule, I did not have enough time to get my vehicle serviced so I scheduled a service appointment by dropping off over night and asked it to be able to pick up by 2 pm. My service advisor not only had my vehicle completed before my request time but gave me a courtesy call to inform me that it was done. It was convenient and impressive service. Thank you to my advisor Calle and Lustine Team! More