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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

October 12, 2019

Great job yes Treat me like a family I will give feedback for my family and my friends to go there buy his new carFive star dealership the Dealership pick me up an More

by Mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a, Victor Bassey, Bryant Jones, Chrissy Cokinos, Alex Garcia, Isaiah Zegeye, Amber Relyea
Oct 15, 2019 -

Toyota of Woodbridge responded

Thank you for this great review!

October 10, 2019

Very good service team ready to help and assist you and Very good service team ready to help and assist you and whatever service your car or truck may need a good experience and a good location in Woodbrid More

by Snoopy
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Amber Relyea
Oct 11, 2019 -

Toyota of Woodbridge responded

We truly appreciate this review and your wonderful feedback for our service team. Thank you for your support and recommendation!

October 07, 2019

Great customer service and I like the check point and recommendations. The service at Jeep is horrible, they are a bunch of scammers. The sales manager with dark hair is not professional. The parts manag More

by LadyMcBeth
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Bryant Jones
Oct 08, 2019 -

Toyota of Woodbridge responded

Thank you for this feedback. We hope you will consider reaching out directly as we would like to learn more about your experience. Sincerely, Jeff McCallum, General Manager, jmccallum@lustine.com

October 04, 2019

Great team, had some scheduling conflicts that came up and Chrissy made accommodations for me. Believe Vicki checked vehicle In she is awesome as you as Brad, Isaiah, and Victor More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Danzig, , Victor Bassey, Isaiah Zegeye
Oct 04, 2019 -

Toyota of Woodbridge responded

Thank you for leaving this terrific feedback, Greg! We're happy to hear that Chrissy helped you out and that the rest of our team provided a great experience. Please reach out if we can ever be of further assistance!

October 04, 2019

Great service as always. It took the length of time I was told it would. Car was returned to me neat and tidy. Everyone in the service area was pleasant. More

by SMcCrary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 07, 2019 -

Toyota of Woodbridge responded

We're truly happy to hear about your great experience with our team here at Lustine Toyota. Thank you for your kind words and please let us know if we can ever be of additional assistance!

October 04, 2019

Key and Fob My keys were stolen from car wash so the parts department and service tech crew were able to get me replacement key and fob and get them reprogrammed. More

by Oldrav4owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Carlton, and parts department manager
Oct 07, 2019 -

Toyota of Woodbridge responded

Thank you for letting us know about your experience. We're happy that our team was able to help you out. Please do not hesitate to reach out if we can ever be of further assistance!

October 03, 2019

Outstanding service! This is my second vehicle and I highly recommend Lustine Toyota. The best car buying experience I’ve had by far. I love my High Lander More

by Shawn
Recommend Dealer
Yes
Employees Worked With
Schuyler Butler, Victor Bassey, Bryant Jones, Chrissy Cokinos, Alex Garcia, Isaiah Zegeye, Amber Relyea
Oct 04, 2019 -

Toyota of Woodbridge responded

This review has made our day! We're so happy that you enjoyed your experience with our team and that you love your new Highlander. Congratulations on your incredible new vehicle and thank you for choosing Lustine Toyota!

September 27, 2019

Recall Done I was told it would take an hour to do the recall service and that is exactly what it took. In and out without a problem. Happy people. More

by oclement1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Sep 27, 2019 -

Toyota of Woodbridge responded

Thank you so much for letting us know about your experience. We appreciate your support and look forward to working with you again!

September 26, 2019

Excellent no pressure sales, great customer service Cannot say enough good things about my salesman Matthew Ifediegwu, listened to what I needed . He was so knowledgeable in all models, no pressure sal More

by TBohannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Ifediegwu, Amine Rezki, Emerita Adorno, Doris Alvarado
Sep 27, 2019 -

Toyota of Woodbridge responded

We will make sure that Matthew knows how much you appreciated his help while searching for a new vehicle. Congratulations and thank you for choosing Lustine Toyota!

September 26, 2019

Aftermarket service Quick appointment after purchase, great customer service. Isaiah Zegeye explained process for four aftermarket products. Called me on his day off wh More

by TBohannon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Zegeye
Sep 27, 2019 -

Toyota of Woodbridge responded

We're so happy to hear about your phenomenal experience with Isaiah! Thank you for your kind words and please reach out if we can ever be of further assistance!

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