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Toyota of Woodbridge

Woodbridge, VA

4.5
1,260 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,260 reviews

October 16, 2019

Great customer service representatives make Lustine shine! Our famiIy has been a loyal Lustine customer for more than 15 years. While service and sales have not always been stellar in the past, Alex Garcia an More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Isaiah Zegeye
Oct 17, 2019 -

Toyota of Woodbridge responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again, Cynthia!

October 16, 2019

Great Experience Jon was wonderful in explaining the differences in the vehicles we were looking at. He took the time to address our needs and didn’t rush us. More

by Le Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 17, 2019 -

Toyota of Woodbridge responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

October 16, 2019

Chrissy Provides Great Customer Service Chrissy Cokinos has always provided great customer service. She has always represented me well with Lustine. She is very professional, friendly, and More

by quilling guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Oct 17, 2019 -

Toyota of Woodbridge responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

October 15, 2019

Fourth vehicle purchased from Lustine friendly atmosphere, professional sales staff, expert service. What more can anybody ask for from a car dealership. No high pressure sales here, jus More

by Jason MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rinat Iskhakov
Oct 15, 2019 -

Toyota of Woodbridge responded

Thank you for this incredible review!

October 15, 2019

New key Having a spare key fob is great. New key was programed before I could even finish my free coffee in the waiting room. Thank you. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Zegeye
Oct 16, 2019 -

Toyota of Woodbridge responded

We're so happy to hear about your experience, thank you for your support and kind words for our team. We hope to work with you again!

October 14, 2019

Quick turnaround In an out in 1.5 hours of 50,000 mile service. Jon was helpful and understood I was going to wait until the next service for some recommended extra s More

by Hogie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Carlton
Oct 15, 2019 -

Toyota of Woodbridge responded

Thank you for this great review! We love hearing from customers like you.

October 14, 2019

My fifth and most satisfying purchase Although this was my fifth purchase from Lustine, Michael Mills made sure that he earned my business. His vast knowledge of dealer inventory and spec More

by customer, 34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mills, Bryant Jones
Oct 15, 2019 -

Toyota of Woodbridge responded

We greatly appreciate you taking the time to write this wonderful review!

October 12, 2019

Great job yes Treat me like a family I will give feedback for my family and my friends to go there buy his new carFive star dealership the Dealership pick me up an More

by Mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a, Victor Bassey, Bryant Jones, Chrissy Cokinos, Alex Garcia, Isaiah Zegeye, Amber Relyea
Oct 15, 2019 -

Toyota of Woodbridge responded

Thank you for this great review!

October 10, 2019

Very good service team ready to help and assist you and Very good service team ready to help and assist you and whatever service your car or truck may need a good experience and a good location in Woodbrid More

by Snoopy
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos, Amber Relyea
Oct 11, 2019 -

Toyota of Woodbridge responded

We truly appreciate this review and your wonderful feedback for our service team. Thank you for your support and recommendation!

October 07, 2019

Great customer service and I like the check point and recommendations. The service at Jeep is horrible, they are a bunch of scammers. The sales manager with dark hair is not professional. The parts manag More

by LadyMcBeth
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Bryant Jones
Oct 08, 2019 -

Toyota of Woodbridge responded

Thank you for this feedback. We hope you will consider reaching out directly as we would like to learn more about your experience. Sincerely, Jeff McCallum, General Manager, jmccallum@lustine.com

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