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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

October 17, 2019

110,000 mil Service Excellent service from Alex Garcia -- always with a smile and willing to go the extra mile. Alex is our go-to service advisor, and has been for years More

by YesNoMaybe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Oct 18, 2019 -

Toyota of Woodbridge responded

We are so happy that you are able to rely on our team to provide an incomparable service experience. We will make sure that Alex knows about this wonderful review. Thank you for your support!

October 17, 2019

Service Alex Garcia always provides professional and outstanding customer service. He explains clearly work to be performed and strives to get the work done More

by Guarionex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Oct 18, 2019 -

Toyota of Woodbridge responded

Thank you for letting us know about your great experience with Alex! We appreciate your support and look forward to continuing to work with you here at Lustine Toyota!

October 16, 2019

Chrissy Provides Great Customer Service Chrissy Cokinos has always provided great customer service. She has always represented me well with Lustine. She is very professional, friendly, and More

by quilling guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Oct 17, 2019 -

Toyota of Woodbridge responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

October 16, 2019

Great Experience Jon was wonderful in explaining the differences in the vehicles we were looking at. He took the time to address our needs and didn’t rush us. More

by Le Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 17, 2019 -

Toyota of Woodbridge responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

October 16, 2019

Amazing experience All staff was extremely nice and very professional. I was in and out very quickly with no hassle. My sales rep was very professional and informed and More

by Ariel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hutchison
Oct 17, 2019 -

Toyota of Woodbridge responded

It was such a pleasure serving you, Ariel! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

October 16, 2019

Great customer service representatives make Lustine shine! Our famiIy has been a loyal Lustine customer for more than 15 years. While service and sales have not always been stellar in the past, Alex Garcia an More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Isaiah Zegeye
Oct 17, 2019 -

Toyota of Woodbridge responded

We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again, Cynthia!

October 15, 2019

Fourth vehicle purchased from Lustine friendly atmosphere, professional sales staff, expert service. What more can anybody ask for from a car dealership. No high pressure sales here, jus More

by Jason MP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rinat Iskhakov
Oct 15, 2019 -

Toyota of Woodbridge responded

Thank you for this incredible review!

October 15, 2019

New key Having a spare key fob is great. New key was programed before I could even finish my free coffee in the waiting room. Thank you. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaiah Zegeye
Oct 16, 2019 -

Toyota of Woodbridge responded

We're so happy to hear about your experience, thank you for your support and kind words for our team. We hope to work with you again!

October 14, 2019

My fifth and most satisfying purchase Although this was my fifth purchase from Lustine, Michael Mills made sure that he earned my business. His vast knowledge of dealer inventory and spec More

by customer, 34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mills, Bryant Jones
Oct 15, 2019 -

Toyota of Woodbridge responded

We greatly appreciate you taking the time to write this wonderful review!

October 14, 2019

Quick turnaround In an out in 1.5 hours of 50,000 mile service. Jon was helpful and understood I was going to wait until the next service for some recommended extra s More

by Hogie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Carlton
Oct 15, 2019 -

Toyota of Woodbridge responded

Thank you for this great review! We love hearing from customers like you.

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