Toyota of Woodbridge
Woodbridge, VA
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80,000 mile check went well Dropped the car off at 8:00 on a Saturday. Texted, e-mailed and talked with Chrissy on the phone. Picked it up at around noon. No issues. Dropped the car off at 8:00 on a Saturday. Texted, e-mailed and talked with Chrissy on the phone. Picked it up at around noon. No issues. More
Great customer service Alex Garcia saw that I was waiting for the person that I had my appointment with and made sure to get the process going. Everything was done in an hou Alex Garcia saw that I was waiting for the person that I had my appointment with and made sure to get the process going. Everything was done in an hour. I really appreciated his help. Everyone was friendly and polite from the gentleman that greeted me when I pulled the car into the bay to the cashier when I checked out. More
Best service advisor ever I come back to Lustine for service and to buy because of the people. I get talked to, not down to. They're friendly, knowledgeable and sincere. I come back to Lustine for service and to buy because of the people. I get talked to, not down to. They're friendly, knowledgeable and sincere. More
4th vehicle from Lustine Friendky, smart and helpful. All my questions answered, no talking down to woman. This is my fourth purchase from Lustine, I come back because of th Friendky, smart and helpful. All my questions answered, no talking down to woman. This is my fourth purchase from Lustine, I come back because of the people. Also use them for all service needs More
Alex is always the best. Alex always does the best and would recommend him to anyone. Alex is a must keep for this dealership and I would recommend to the supervisors to prov Alex always does the best and would recommend him to anyone. Alex is a must keep for this dealership and I would recommend to the supervisors to provide any and all bonuses possible. A must keep!!! More
Prompt Routine Service First rate service from Chrissy Kocinos. Routine service was done on our Camry within an hour! Chrissy was very helpful in documenting service that w First rate service from Chrissy Kocinos. Routine service was done on our Camry within an hour! Chrissy was very helpful in documenting service that was done last month on our Prius. That service that had incorrect mileage on the invoice. We've had no service problems since we bought our first Toyota at Lustine in 2013. More
Great Service every time I always feel satisfied after my service at Lustine Toyota. That’s why I’ve been coming back there since 1995. I always feel reassured that my car wi I always feel satisfied after my service at Lustine Toyota. That’s why I’ve been coming back there since 1995. I always feel reassured that my car will be in the best shape possible when they finish servicing my car. More
110,000 mil Service Excellent service from Alex Garcia -- always with a smile and willing to go the extra mile. Alex is our go-to service advisor, and has been for years Excellent service from Alex Garcia -- always with a smile and willing to go the extra mile. Alex is our go-to service advisor, and has been for years. More
Service Alex Garcia always provides professional and outstanding customer service. He explains clearly work to be performed and strives to get the work done Alex Garcia always provides professional and outstanding customer service. He explains clearly work to be performed and strives to get the work done on time. More
Amazing experience All staff was extremely nice and very professional. I was in and out very quickly with no hassle. My sales rep was very professional and informed and All staff was extremely nice and very professional. I was in and out very quickly with no hassle. My sales rep was very professional and informed and I was very pleased with him. Made sure I understand all details about car and was satisfied with all pricing before I signed any paperwork. I will definitely be recommending him to friends and family for sure. All in all I give me experience a 10 out of 10 for sure. More