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Toyota of Woodbridge

Woodbridge, VA

4.5
1,263 Reviews

14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,263 reviews

October 22, 2019

20,000 miles maintenance Alison Shine discussed was would be check for the 20,000 maintenance. Returned to explained what was done and also required maintence. I had the More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Shine, The person who sign me in was also very helpful
Oct 23, 2019 -

Toyota of Woodbridge responded

Hi Grace! Thank you for taking a moment to let us know how your service experience went! We will make sure that Alison knows how much you appreciated her help. Please reach out if you are ever in need of further assistance!

October 22, 2019

Arrive for 15k maintenance Arrived at dealership check in was smooth, staff was courteous. Victor was most generous with his time and advice. He made me feel as a valued clien More

by Cherry Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Oct 23, 2019 -

Toyota of Woodbridge responded

Thank you for sharing such kind words about your service experience with Victor! We truly appreciate your review and hope to continue working with you here at Lustine Toyota!

October 21, 2019

My 45,000 mile check up with Jon Carlton Had my 45,000 mile maintenance check up on my 2014 Toyota; I had to get new front breaks. Bottom line my bill was going to be well over well over my More

by Dani Tucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Carlton
Oct 22, 2019 -

Toyota of Woodbridge responded

We are so grateful for this review, Dani! Thank you for letting us know about your great experience with our team - we're so happy to hear that they took great care of your car. Congratulations on your daughters upcoming graduation and safe travels!

October 21, 2019

80,000 mile check went well Dropped the car off at 8:00 on a Saturday. Texted, e-mailed and talked with Chrissy on the phone. Picked it up at around noon. No issues. More

by bmillar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Oct 21, 2019 -

Toyota of Woodbridge responded

This review made our day! Thank you for your support and kind words for Chrissy!

October 20, 2019

Great customer service Alex Garcia saw that I was waiting for the person that I had my appointment with and made sure to get the process going. Everything was done in an hou More

by lisam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Oct 21, 2019 -

Toyota of Woodbridge responded

We truly appreciate this wonderful review about your experience with Alex! Thank you for your support, and please let us know if we can ever be of further assistance!

October 20, 2019

Best service advisor ever I come back to Lustine for service and to buy because of the people. I get talked to, not down to. They're friendly, knowledgeable and sincere. More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Oct 21, 2019 -

Toyota of Woodbridge responded

Thank you so much for taking a few moments to let us know how we are doing. We really appreciate the wonderful feedback for our team and look forward to working with you again, Lynne!

October 20, 2019

4th vehicle from Lustine Friendky, smart and helpful. All my questions answered, no talking down to woman. This is my fourth purchase from Lustine, I come back because of th More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin, Jeff, Asad
Oct 21, 2019 -

Toyota of Woodbridge responded

We are so grateful for your feedback, Lynne! Thank you for your business and support for our team here at Lustine Toyota. Congratulations on your fantastic new vehicle and please let us know if we can ever be of further assistance!

October 19, 2019

Alex is always the best. Alex always does the best and would recommend him to anyone. Alex is a must keep for this dealership and I would recommend to the supervisors to prov More

by chrism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Oct 21, 2019 -

Toyota of Woodbridge responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

October 19, 2019

Prompt Routine Service First rate service from Chrissy Kocinos. Routine service was done on our Camry within an hour! Chrissy was very helpful in documenting service that w More

by Steve
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Cokinos
Oct 21, 2019 -

Toyota of Woodbridge responded

It was such a pleasure serving you, Steve! We greatly appreciate your business and appreciate this terrific feedback. Thank you for your support and please let us know if we can ever be of further assistance!

October 17, 2019

Great Service every time I always feel satisfied after my service at Lustine Toyota. That’s why I’ve been coming back there since 1995. I always feel reassured that my car wi More

by E’s review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Jones
Oct 18, 2019 -

Toyota of Woodbridge responded

This is amazing to hear, thank you for trusting us for so many years! We really cannot thank you enough and we hope you will continue to choose Lustine Toyota for many more years to come!

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