Toyota of Woodbridge
Woodbridge, VA
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20,000 miles maintenance Alison Shine discussed was would be check for the 20,000 maintenance. Returned to explained what was done and also required maintence. I had the Alison Shine discussed was would be check for the 20,000 maintenance. Returned to explained what was done and also required maintence. I had the wipers replaced and the inside air filter She was very .very helpful. More
Arrive for 15k maintenance Arrived at dealership check in was smooth, staff was courteous. Victor was most generous with his time and advice. He made me feel as a valued clien Arrived at dealership check in was smooth, staff was courteous. Victor was most generous with his time and advice. He made me feel as a valued client and I left feeling that my vehicle was in the best possible place. Victor is the reason I will be returning to Lustine for my vehicle servicing. Job well done Victor. More
My 45,000 mile check up with Jon Carlton Had my 45,000 mile maintenance check up on my 2014 Toyota; I had to get new front breaks. Bottom line my bill was going to be well over well over my Had my 45,000 mile maintenance check up on my 2014 Toyota; I had to get new front breaks. Bottom line my bill was going to be well over well over my budget. I have a daughter graduating college in December 2019. I said Jon all I got is $700 can you work with that - what can we get done. And wow - he worked it out, I have new breaks, stayed within budget, excellent customer service and ready to drive to Durham, NC in December for my daughters. Graduation. Thank you Jon. Thank you Lustine. More
80,000 mile check went well Dropped the car off at 8:00 on a Saturday. Texted, e-mailed and talked with Chrissy on the phone. Picked it up at around noon. No issues. Dropped the car off at 8:00 on a Saturday. Texted, e-mailed and talked with Chrissy on the phone. Picked it up at around noon. No issues. More
Great customer service Alex Garcia saw that I was waiting for the person that I had my appointment with and made sure to get the process going. Everything was done in an hou Alex Garcia saw that I was waiting for the person that I had my appointment with and made sure to get the process going. Everything was done in an hour. I really appreciated his help. Everyone was friendly and polite from the gentleman that greeted me when I pulled the car into the bay to the cashier when I checked out. More
Best service advisor ever I come back to Lustine for service and to buy because of the people. I get talked to, not down to. They're friendly, knowledgeable and sincere. I come back to Lustine for service and to buy because of the people. I get talked to, not down to. They're friendly, knowledgeable and sincere. More
4th vehicle from Lustine Friendky, smart and helpful. All my questions answered, no talking down to woman. This is my fourth purchase from Lustine, I come back because of th Friendky, smart and helpful. All my questions answered, no talking down to woman. This is my fourth purchase from Lustine, I come back because of the people. Also use them for all service needs More
Alex is always the best. Alex always does the best and would recommend him to anyone. Alex is a must keep for this dealership and I would recommend to the supervisors to prov Alex always does the best and would recommend him to anyone. Alex is a must keep for this dealership and I would recommend to the supervisors to provide any and all bonuses possible. A must keep!!! More
Prompt Routine Service First rate service from Chrissy Kocinos. Routine service was done on our Camry within an hour! Chrissy was very helpful in documenting service that w First rate service from Chrissy Kocinos. Routine service was done on our Camry within an hour! Chrissy was very helpful in documenting service that was done last month on our Prius. That service that had incorrect mileage on the invoice. We've had no service problems since we bought our first Toyota at Lustine in 2013. More
Great Service every time I always feel satisfied after my service at Lustine Toyota. That’s why I’ve been coming back there since 1995. I always feel reassured that my car wi I always feel satisfied after my service at Lustine Toyota. That’s why I’ve been coming back there since 1995. I always feel reassured that my car will be in the best shape possible when they finish servicing my car. More