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Toyota of Woodbridge

Woodbridge, VA

Overview
Reviews
Vehicles
4.5
1,261 Reviews
Call Dealership (703) 259-8851
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14227 Richmond Hwy

Woodbridge, VA

22191

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Showing 1,261 reviews

March 19, 2024

Very Professional Proficient Courteous & Effective . . I felt like they had given me a new car once they had finished servicing my car. More

by cyclops-rebuff-0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
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Mar 19, 2024 -

Toyota of Woodbridge responded

Hi Cyclops! We're delighted to know that you had such a positive experience with our service team at Toyota Woodbridge. It's great that your car feels like new again! Thanks for the review and we look forward to assisting you in the future.

March 18, 2024

the dealership was clean and polite the sales man was great and finance manager was great More

by james.wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
abdulla alfaham
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Mar 19, 2024 -

Toyota of Woodbridge responded

Hi James! Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us at Toyota Woodbridge. Our team takes pride in providing excellent service, and we're delighted that you felt well taken care of by both our sales and finance departments. We appreciate your business and look forward to serving you again in the future!

March 18, 2024

Excellent service very kind thy explained all the doubts we have and they gave us all the time necessary. More

by Ana Mencos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Vergara and Gabriel Vosseler, Victor Bassey, Chrissy Cokinos, Amber Relyea, Irene Shtock
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Mar 18, 2024 -

Toyota of Woodbridge responded

Hi Ana, we're glad to know that our team at Toyota Woodbridge was able to provide you with excellent service and answer all your questions. We look forward to serving you again! Safe travels!

March 17, 2024

Sold me a car 2020 higlander 34k miles transmission needed to be replaced so mad More

by Lhedili93lhedili93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah banks and hassan
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Mar 18, 2024 -

Toyota of Woodbridge responded

Thank you for the review. I'm sorry to hear of your frustration and would like the opportunity to discuss this situation with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, David Slebodnick - General Manager - 7034941800

March 08, 2024

Good job profesional people big quality good price I liked the operating system that takes people home More

by jeduardo41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo cajina
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Mar 08, 2024 -

Toyota of Woodbridge responded

We're glad to know you had a positive experience with our professional team at Toyota Woodbridge. We appreciate your feedback on our operating system and pricing! Safe travels in your new vehicle.

March 08, 2024

Victor Basey is Great with customer Service which is why Ive sfayed with him for 12 yrs!!!! Live Victors sryle n knowledge. Ariel Cipperly More

by ariel3369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Report | Print
Mar 08, 2024 -

Toyota of Woodbridge responded

Hi Ariel! We're so glad to know that Victor's service and knowledge have kept you with us at Toyota Woodbridge for 12 years! We appreciate your loyalty, and we'll be sure to pass along your kind words. Thanks for the review!

March 08, 2024

I was waiting for just oil change 3. 45 minutes evenly I get the appointments More

by Ethioyaredd1
Recommend Dealer
No
Employees Worked With
Victor Bassey
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Mar 08, 2024 -

Toyota of Woodbridge responded

Thank you for sharing your experience. We apologize for the long wait during your visit and hope we have the opportunity to provide you with a more efficient experience in the future. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, David Slebodnick - General Manager - 7034941800

March 07, 2024

Outstanding Performance, outstanding customer service. Best car buying experience. I have purchased at least 4 Toyota in my life, by far the best!!! More

by mary.moses_ngis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Bassey
Report | Print
Mar 07, 2024 -

Toyota of Woodbridge responded

Hi Mary! We're so glad to know that your car-buying experience at Toyota Woodbridge was the best you've had! Thank you for choosing us again and we look forward to serving you in the future. Safe travels with your Toyota!

March 03, 2024

Hugo from service is the best and help me a lot to do everything easy and obviously with a good quality. Thanks Hugo! More

by cesardepaz1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo from service 5 ⭐️
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Mar 04, 2024 -

Toyota of Woodbridge responded

We're glad to know that Hugo from our service team was able to assist you effectively at Toyota Woodbridge. We appreciate your feedback and look forward to serving you again in the future!

March 02, 2024

I waited 2. 5 hours for an oil change. I saw people come after me and leave. My Toyota app showed that they didn't touch my car until hour 2 when I asked what was More

by jns76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio
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Mar 04, 2024 -

Toyota of Woodbridge responded

Thank you for the feedback. It's disappointing to hear that your recent experience was anything less than exceptional. I will make sure the situation gets reviewed with our team so we can determine what occurred and how we can improve moving forward. Please feel free to contact me directly if you have any additional questions or concerns you'd like to discuss. Respectfully, David Slebodnick - General Manager - 7034941800

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